Social and Behavioral Sciences Commons^™

Human Psychology Factors Influencing Agile Team Autonomy In Post-Pandemic Remote Software Organizations, Ravikiran Kalluri

Engineering Management & Systems Engineering Theses & Dissertations

Agile project management methods are gaining in popularity in the software industry as software development teams are being asked to be adaptive to market needs and resilient to change and uncertainty. With increasing market uncertainty, global competition, and time-to-market pressure, it is becoming a challenge to develop an innovative product and deliver it on-time without the opportunity that comes from team autonomy to experiment and learn from failures in a remote workplace. To resolve this challenge, it is critical to understand the myriad human psychological factors in play that influence Agile team autonomy in a remote work environment.

The role …

An Investigation Into Perceived Productivity And Its Influence On The Relationship Between Organizational Climate And Affective Commitment, Kaitlynn Marie Castelle

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research is to investigate the influence of individually perceived productivity on the relationship between individually assessed organizational climate and affective commitment, from heterogeneous survey participant data. A theoretical framework is adopted to explain how organizational climate shapes employee perception and how this relationship is moderated by a perceived productivity. This is a relatively unexplored concept in the defined context and has been developed by the researcher. Perceived productivity was measured using an instrument developed in this research to gauge respondents’ perception of their productivity. The instrument, named the General Measure of Perceived Productivity (GMPP), was developed …

Self-Regulating Teamwork Behaviors In Low-Volume & High-Complexity Production, Aaron W. Powell

Engineering Management & Systems Engineering Theses & Dissertations

An environment of ever increasing competition drives manufacturing organizations to continually search for ways to improve the performance of their production operations. Lean manufacturing, born out of the Toyota Production System (TPS), has become the dominant improvement method sought to meet this need. Although well established in high-volume production settings, the application of lean production methods in low-volume and high-complexity (LVHC) manufacturing contexts has not been as successful. A commonly cited reason is a biased focus on the technical aspects of implementing lean methods with little regard for the social system involved in the change. In the LVHC manufacturing context, …

An Investigation Into The Relationship Between An Engineering Manager's Purpose-Seeking Beliefs And Behaviors And The Engineering Manager's Perception Of Employee Creativity, Initiative And Purpose-Seeking Behavior, Charles Burton Daniels

Engineering Management & Systems Engineering Theses & Dissertations

Organizations have placed an overwhelming emphasis on extrinsic motivation of its workforce, normally in the form of financial incentives, in an attempt to assure individual and organizational high performance. While a significant level of financial resources is expended in this attempt to predict and influence employee behavior, no objective evidence exists of a favorable return of investment. In fact, the primary impact of most extrinsic motivation might actually be demotivation – the opposite of the intended use.

In this research the prevailing literature was examined and a conclusion about the power of both extrinsic and intrinsic motivation was synthesized to …

Developing A Philosophical Profile Of The Individual For Complex Problem-Solving Through Agent-Based Modeling, Ipek Bozkurt

Engineering Management & Systems Engineering Theses & Dissertations

Research that focuses on the emotional, mental, behavioral and cognitive capabilities of individuals has been abundant within disciplines such as psychology, sociology, and anthropology, among others. The main argument made in this dissertation, however, is that a different perspective is necessary in order to gain insight about individuals when facing the complex problems that are presented within engineering and management disciplines. This is done by developing the Philosophical Profile of the Individual (PPI) that uses epistemology, ontology and teleology as underlying dimensions of philosophical predispositions. The epistemology dimension considers whether an individual is an Empiricist or a Rationalist, the ontology …

Reverse Decision Making And Goal Attainment A Proof Of Concept As A New Approach To The Decision Making Process Under Uncertainty, Shitalkumar S. Sabne

Engineering Management & Systems Engineering Theses & Dissertations

Decision making occurs when one must choose among alternatives. However, in uncertain environments where problems are complex and decision makers lack complete knowledge of the situation as well as decision alternatives, it's not possible for them to select an optimal decision outcome by 'Traditional Decision Approaches'. At present Reverse Decision Making is the central, although new and unproved, approach of Old Dominion University's Engineering Management and Systems Engineering research on decision making process for uncertain and complex situations. Even though research in decision making spans over one hundred years, there are still important problems which remain to be addressed.

There …

An Artificial Life Model Of Engineering Attrition Contemplation: Why Do Federally Employed Civilian Engineers Think Of Quitting?, John William Herweg

Engineering Management & Systems Engineering Theses & Dissertations

The research objective is, using engineer turnover, to develop an Artificial Life (A-Life) model and simulation methodology useful for studying behavioral variables of individuals in an organization.

One consequence of work stress is burnout, and its extreme expression is quitting or turnover. Various models have been used to explain and predict this behavior. Behavior models are useful tools to explore the ability of organizational policies to reduce stress levels and turnover. Advancing the usefulness of models is a goal which assists all research on human behavior. A-Life offers a new and different methodology for this purpose. It provides an ability …

Cross-Cultural Differences And Intercultural Cooperation In The Context Of Change And Uncertainty: Americans And Finns In The Workplace, Maija Llisa Herweg

Engineering Management & Systems Engineering Theses & Dissertations

American and Finnish workers in financial institutions in the United States and in Finland were interviewed in their respective languages to explore cross-cultural differences in response to change and uncertainty in the work place. Changes were explored in the domains of organizational, process, procedure and work content, and technological changes in the work place. As a point of departure for this study, Hofstede's IBM study, as it pertains to Uncertainty Avoidance--a measure he used to evaluate culture-based resistance to change--was used for this study.

Differences in the kinds of change considered difficult to adjust to were found in the cross-cultural …

The Tacit Dimension Of Organizational Learning, Thomas Reeder Robinson

Engineering Management & Systems Engineering Theses & Dissertations

This research was conducted to observe the self-reflections of an organizational participant group to further understand the organizational learning phenomenon. The participant group consisted of the 15 managers, spanning three levels of management, of a large engineering group in the southeastern United States.

The intent of the research was to generate theory, rather than to test theory. To accomplish this objective, a qualitative research methodology in a participatory action framework was modeled from Keating's (1993) Organizational Learning Process (OLP) to co-construct participants' organizational reflections. The methodology included individual interviews designed to elicit spontaneity that co-generated organizational perspectives. These perspectives were …

An Approach For Representation Of Organizational Mental Models Using System Dynamics, Jörg-Peter Theissen

Engineering Management & Systems Engineering Theses & Dissertations

The concept of mental models has received much attention within recent years, especially within the context of organizational learning. This research is based on and departs from the Organizational Learning Process as developed by Keating, Robinson, and Clemson (1994). That process, which is based on a verbal representation of mental models, does not call forth the kind of change that is desired in Organizational Learning. This research investigates if mental models can be represented in the form of system dynamics models and inquires if this representation is beneficial to the process of Organizational Learning.

The research was designed as a …

Teamwork In The Workplace: A Discovery Of The Work Processes One Team Used To Meet Its Goals, Thomas Andrew Hassler

Engineering Management & Systems Engineering Theses & Dissertations

A century-old disagreement in academia surrounds the question of whether individuals acting alone accomplish all work or whether workers can truly act in concert to meet management's production requirements. Total Quality Management (TQM) is a powerful force today in the industrial world, and the formation of teams to solve short-term problems is one of its fundamental techniques. This dissertation focuses on a particular TQM team with the purpose of understanding the processes it used to meet its goals. This ten-member team functioned for about one year and was assigned goals leading to improved accelerator reliability. The investigator was a member …

Diffusion Of Total Quality Management: An Organizational Self-Production Perspective, Baizhong Zhao

Engineering Management & Systems Engineering Theses & Dissertations

American industries are in the process of a quality revolution. Most companies are busy implementing Total Quality Management (TQM) programs. However, the experience of both Japanese and American companies indicates that successful TQM implementation depends on an understanding of implementation processes, which itself relies on an understanding of organizational self-organizing, for it is through this process that TQM gets diffused and becomes a core component of an organization's culture. Self-organizing is a so-called process-oriented approach, based on theory from cybernetics (Ashby, 1962; Steier & Smith, 1985; von Foerster, 1960), dissipative structure theory (Prigogine & Stengers, 1984), and chaos theory (Gleick, …