Social and Behavioral Sciences Commons^™

The Moderating Effect Of Reciprocity Beliefs On Work Outcomes, Stephanie Hastings

Electronic Thesis and Dissertation Repository

Researchers have long assumed that employees’ reactions to treatment by their organization are guided by reciprocity norms. Eisenberger, Huntington, Hutchison, and Sowa (1986) developed a measure to assess how sensitive employees were to reciprocity obligations, focusing in particular on their beliefs that work effort should depend on treatment by the organization. Since then, research has found that this Exchange Ideology (EI) predicts variables such as organizational citizenship but cannot predict negative outcomes such as workplace deviance. Insight into why this is the case can be found by examining the related construct of reciprocity orientation. Positive (PRO) and Negative Reciprocity Orientation …