Social and Behavioral Sciences Commons^™

Predictors And Predictive Effects Of Attitudinal Inconsistency Towards Organizational Change, Scott T. Drylie

Theses and Dissertations

Studies have largely portrayed individual resistance as a pervasive, irrational, and problematic response to organizational change initiatives. The current study confronts this interpretation with a model of attitudinal inconsistency that provides a more holistic perspective of the individual during times of change. Inconsistency reveals the degree to which the mental evaluations of a change initiative may conflict and produce weak attitudinal foundations to govern behavior. Measuring affective-cognitive consistency, the tests in this study demonstrate that employees may form inconsistent attitudes towards a change initiative. Inconsistency relates negatively to the perceived quality of management transition techniques such as participation, communication, structured …