Social and Behavioral Sciences Commons^™

Improving The Accuracy Of References: The Effects Of Felt Accountability On Personality Ratings, Cullen W. D. Mccurrach

Electronic Thesis and Dissertation Repository

References are a useful preemployment assessment for gathering unique personality information about job applicants. However, despite the capacity for external observers to provide valid personality ratings, references tend to be less accurate than similar preemployment assessments. This problem is important to address, since almost all organizations use references of some kind when hiring. This study attempted to improve the accuracy of the personality ratings provided in references by using two novel interventions believed to improve referees’ felt accountability to the hiring organization. These interventions included (a) a more elaborative rating format that asked participants to provide the reasons underlying each …