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Full-Text Articles in Social and Behavioral Sciences
Analytic-Holistic Thinking, Information Use, And Sensemaking During Unfolding Events, Mei-Hua Lin
Analytic-Holistic Thinking, Information Use, And Sensemaking During Unfolding Events, Mei-Hua Lin
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In complex domains such as commerce, military operations, transportation, and humanitarian efforts, practitioners are sometimes overwhelmed by uncertain, contradictory, and dynamic information. They must obtain, organize, interpret, and use this information often under time pressure and high stakes during sensemaking. While sensemaking is a gateway to information management, sensemaking also depends on information management; the gathering and use of information provides the raw material for sensemaking. These processes work together to help people understand complex situations but are vulnerable to cultural as well as individual variation in cognition. This study investigated individual cognitive and personality differences that may affect information …
Exploring Team Dynamics: The Evolution Of Coordination In A Complex Command And Control Environment, Daniel H. Schwartz
Exploring Team Dynamics: The Evolution Of Coordination In A Complex Command And Control Environment, Daniel H. Schwartz
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The present study explores the dynamic and emergent behavior of two teams, separately working through a synthetic task environment representing a battle management command and control domain under two levels of organizational centralization. While the manipulation of centralization had minimal effects on overall performance, evidence suggested that the need to seek authorization for actions from a central authority was a source of frustration. Both teams adapted over time, changing patterns of coordination to better meet the task demands. The results are discussed in the context of the concepts of normal accidents, high reliability organizations, and self-organization in complex organizations. Specific …