Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 3 of 3

Full-Text Articles in Social and Behavioral Sciences

Restructured Frame-Of-Reference Training Improves Rating Accuracy, Ming-Hong Tsai, Serena Wee, Brandon Koh Apr 2019

Restructured Frame-Of-Reference Training Improves Rating Accuracy, Ming-Hong Tsai, Serena Wee, Brandon Koh

Research Collection School of Social Sciences

The use of heuristic judgments is prevalent in organizations and negatively impacts accurate employee assessments. To minimize the negative impact of heuristic judgments (i.e., anchoring and adjustment), we aim to improve rating accuracy by restructuring frame‐of‐reference (FOR) training. We conducted five studies (N = 1,143) using different samples (three including participants with hiring experience), training environments (onsite and online), and rating contexts (evaluations of sales representatives, teachers, contract negotiation specialists, and retail store managers). Across the five studies, the average improvement in rating accuracy was at least twice as large for restructured FOR (vs. control) training as it was for …


Why Smart Leaders Fail, David Chan Apr 2019

Why Smart Leaders Fail, David Chan

Research Collection School of Social Sciences

In an invited commentary, SMU Behavioural Sciences Institute Director Professor David Chan discussed leadership issues in the Singapore context. He explained how the selection and development of leaders need to go beyond academic abilities to focus on non-academic attributes, especially the ability to make effective judgements in practical situations.


Cultural Disposition Influences In Workgroups: A Motivational Systems Theory Of Group Involvement Perspective, Verlin B. Hinsz, Ernest Park, Angela K. Y. Leung, Jared Ladbury Feb 2019

Cultural Disposition Influences In Workgroups: A Motivational Systems Theory Of Group Involvement Perspective, Verlin B. Hinsz, Ernest Park, Angela K. Y. Leung, Jared Ladbury

Research Collection School of Social Sciences

Modern organizations often involve workgroup members who have different cultural heritage. This article provides an examination of how different cultural dimensions (e.g., uncertainty avoidance, individualism–collectivism) influence the ways that workgroups and their members respond to situations that involve threats and rewards. The threats and rewards activate distinct response patterns that are associated with a motivational systems theory of group involvement. Based on this theoretical foundation, a cultural dispositions approach is applied to reveal how culture could impact the ways group members respond (cognitively, affectively, motivationally) to situations that involve varying degrees of threats or rewards. This focus on cultural dispositions …