Social and Behavioral Sciences Commons^™

Impact Of Improving Throughput In The Emergency Department, Katherine J. Edrington

Doctor of Nursing Practice (DNP) Projects

The purpose of this project was to evaluate the patient experience in the emergency department (ED) and in the inpatient setting while correlating increased throughput and patient outcomes at a suburban Acute Care facility in Ohio. The culture in the organization has lacked accountability and ownership of the patients. The ED admitted length of stay (ALOS) was 358 minutes in the beginning of 2013. For the first time in the organization’s history, the ED ALOS is now typically less than the recommended benchmark of 300 minutes. A report of findings among ED’s surveyed showed the ALOS best practice is 244 …

Optimizing Performance Of Hrss And Selling Of The Shared Services Model, Elizabeth Wixted, Stuart Smith Phd

Research in Human Capital Development (HCD 770)

In today’s business world, organizations must continuously change in order to stay relevant and competitive in the marketplace. One of the ways organizations have been doing this is by moving functional groups to centers of excellence and shared services models. The purpose of these models is to standardize processes across organizations with the added intention to recognize significant cost savings. My company is no exception to this phenomenon but we are moving one line of business at a time in a slow and thoughtful manner. If I had the opportunity to sell the shared services model to my entire enterprise, …

Linking Innovation & Creativity With Diversity & Inclusion Using Lean Six Sigma, Robin A. Roberts

Robin A. Roberts

“The SHRM Workplace Diversity Conference & Exposition fosters awareness and appreciation of workplace diversity issues through thought leadership, strategy development, resources, publications and professional development for HR professionals and other business leaders. Making the business case for diversity, helping HR professionals to better articulate its strategic business value, and enabling them to build more diverse and inclusive cultures, are the cornerstones of the initiative.”—Society for Human Resource Management website

A Call To Leadership: The Awakening, Robin A. Roberts

Robin A. Roberts

A presentation given to student leaders at Bethune-Cookman University highlighting the transition from student to young professional.

Issues In Central Bank Communication, Williams D. Kareem

Bullion

This article examines salient issues in communication which is a key aspect of Central Banking. Although, the value of communication has been hitherto ignored, it has become evident over time that, for a central bank to succeed in achieving its set objectives and mandates, it must put in place effective and efficient mechanisms needed in crafting, and disseminating information about its policies. The ability of the central banks to identify their stakeholders and address their unique communication needs will enable them to earn the trust of their stakeholders and portray them as transparent and accountable entities.

A Strategic Approach To Improving Workplace Performance At The West Philadelphia Skills Initiative, Sheila Ireland, Stuart Smith Phd

Research in Human Capital Development (HCD 770)

In this paper I will focus on the talent management issues in my own department rather than the ones in the larger organization. Specifically, I used the framework proposed in Beyond HR to help my department:

1. Identify our strategic pivot points
2. Identify the organization and talent pivot points that matter most
3. Develop the program policies and investments that will make those pivot points happen.

As I have the authority to do so within my own department my role has accordingly changed from Influencer of Action to Change Agent. I have used a combination of library research and action research for …

Sabbaticals, Kevin F. Hallock

Economics Faculty Publications

With the year end upon you and many workplaces closing, reducing hours or accommodating employee vacations because of the holidays, this column focuses on rewards in the form of time away from work that is not so common -- sabbaticals. Sabbaticals are a generous benefit to those workers who have them. And they can clearly be an important part of a total rewards package. According to inc.com, while 5% of firms in the US offer sabbaticals, 25% of the companies listed in "Best Companies to Work For" offer them. Corporate sabbaticals, however, aren't typically as generous in length as those …

A Study On Employee Turnover In Shanghai’S Fine Dining Restaurants, Yang Liu

UNLV Theses, Dissertations, Professional Papers, and Capstones

No abstract provided.

A Movement Tool Kit For The Divergent And Convergent Cps Guidelines: Instruction Cards And Activity Floor Mats, Adela Vangelisti

Creativity and Change Leadership Graduate Student Master's Projects

A Movement Tool Kit for the Divergent and Convergent CPS Guidelines:

Instruction Cards and Activity Floor Mats

Movement is as natural to humans as breathing is, and, yet, passivity starts early in schools. We are taught to sit still and in silence for long periods of time. By the time we reach adulthood and enter the workforce, we have almost forgotten our sense of embodiment. This lack of movement is counter-productive, not only to learning but to the development of creativity as well. For this project, I designed a tool to recapture the joy and playfulness of movement. Furthermore, the …

On The Limitations Of Using Situational Judgement Tests To Measure Interpersonal Skills: The Moderating Influence Of Employee Anger, Jerel E. Slaughter, Michael S. Christian, Nathan P. Podsakoff, Evan F. Sinar, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Many authors have suggested that situational judgment tests (SJTs) are useful tools for assessing applicants because SJT items can be written to assess a number of job-related knowledges, skills, abilities and other characteristics (KSAOs). However, SJTs may not be appropriate for measuring certain KSAOs for some applicants. We posit that using SJTs to measure interpersonal skills may lead to invalid inferences about applicants with higher levels of angry hostility (AH), and thus, AH should moderate the relation between interpersonally oriented SJTs and job performance. Three studies, using samples of healthcare workers (n = 225), police officers (n = 54), and …

An Inquiry Into The Aviation Management Education Paradigm Shift, Matthew P. Earnhardt, Jason M. Newcomer, Daryl V. Watkins, James W. Marion

International Journal of Aviation, Aeronautics, and Aerospace

Working adults with four-year degrees from accredited colleges or universities earn, on average, almost three times more than individuals without a degree. This pay gap led Newcomer and his colleagues to study attitudes of aviation and aerospace managers towards education. That study found that managers valued education in new hires, even though they did not deem it critical to their own positions. That finding indicated a potential paradigm shift towards the perceived value of education in the industry.

In the current qualitative, phenomenological research, we interviewed 14 managers from various capacities within the aviation and aerospace industries to determine the …

Getting (And Keeping!) A Graduate Assistantship At U Of I, School Of Information Sciences, Aisha Conner-Gaten

Aisha Conner-Gaten

Understanding The Specialized Language Of Retirement Plans, Emily G. Brown Jd, Jeanne Medeiros Jd

Pension Action Center Publications

Whether you are a participant in a defined benefit plan or a defined contribution plan, the realm of pension benefits can be tricky and confusing to navigate. Some of the terminology used might be unfamiliar to the average person. This glossary of common terms associated with retirement plans is meant to serve as a helpful resource for plan participants.

Understanding The Differences Between Defined Benefit Pension And Defined Contribution, Emily G. Brown Jd, Jeanne Medeiros Jd

Pension Action Center Publications

In recent years, more and more employers are offering employees defined contribution plans instead of defined benefit plans. Although, there has been a shift away from the defined benefit pension plan, it is important for employees to understand the difference and value of both pension plans.

Each type of pension plan has both advantages and disadvantages. What may appear as an advantage to one person might seem to be a disadvantage to another person. For example, a person who spends all or most of her career with a single employer will have very different concerns from someone who changes jobs …

Rethinking Cross-Border Talent Management: The Emerging Markets Perspective, Tejpavan Gandhok, Richard Raymond Smith

Research Collection Lee Kong Chian School Of Business

A closer look at the relatively little understood issue of how and why emerging market MNCs manage their senior talent for international growth leads us to question the conventional wisdom on talent management practices.

Research Brief: "Veterans’ Attitudes Toward Work And Disability Compensation: Associations With Substance Abuse", Institute For Veterans And Military Families At Syracuse University

Institute for Veterans and Military Families

This study compares attitudes towards employment and service-connected disabilities among substance using and non-using veterans. In practice, veterans place a high value on being employed, regardless of whether they use substances; however, veterans who used substances were more likely to express fear of losing disability benefits if they became employed. In policy, state-level agencies and programs might work with counseling centers to determine the most productive ways to address the specific employment needs of veterans with disabilities and/or substance use issues. Suggestions for future study include sampling larger populations on a randomized basis to ensure that the results found here …

So, I Can't Just Do Homework?: Training And Using Student Workers To The Fullest, Jessi Zimmerman, Joni D. Myers, Anne Stenzel

Library Services Publications

Panelists for this discussion presentation will kick things off by talking about how they acquire their student workers, describing training plans, and sharing some tips and techniques about what has worked and what has been less successful. Attendees will be encouraged to participate in a dialogue about the topic and to compare notes about “best practices”.

The Teacher Pay For Performance Phenomenon, Deborah Viscardi

Seton Hall University Dissertations and Theses (ETDs)

The purpose of this dissertation research was to explore the link between teacher motivation and performance-based compensation. This topic has been a controversial issue over the last decade across the country. There is a critical need for more research on teacher pay-for- performance systems, especially as it relates to motivation, student achievement, and the profession of teaching. Qualitative in design, the intent of this research study was to make meaning of teachers’ perceptions about the influence of performance-based compensation on the profession and practice of teaching. This study extends the current understanding and adds to the discussion of compensation policy …

A Profile Of Project Manager Work Engagement: A Field Survey, Thomas G. Henkel, James W. Marion Jr

Publications

Engaged employees are those who are involved in, enthusiastic about, and committed to their work. Engaged employees also are those who are most likely to drive innovation, generate new ideas, have a sense of connection with their work activities, and are involved with the demands of their job (Gallup, 2013). Nowhere is the concept of employee engagement more important than with managing an organization’s projects. Ensuring a project manager is emotionally engaged with his or her work is crucial for project success to meet greater challenges in today's 21st century global marketplace. In this research study, project managers were asked …

Paid Workers And Volunteers, Side By Side, Kevin F. Hallock

Economics Faculty Publications

Millions of Americans volunteer annually and, on average, volunteers are highly skilled individuals. With unpaid volunteers working alongside W2-paid employees, sometimes it is difficult in a workplace to distinguish one from the other. Motivations for volunteering are many and the author does not intend to fully explore the myriad reasons identified by social scientists for this behavior, including to gain experience, create a path to a paid job, offer service to others or gain personal recognition. An interesting study of volunteerism is Richard Freeman's Working for Nothing: The Supply of Volunteer Labor. Using data from a unique survey, Freeman showed …

Executing The Strategic Plan: Five Actions Midlevel Leaders Can Take, Daniel Jensen

Faculty Works

The article offers suggestions for executing strategic plans for organizational success. Topics discussed include determining the objectives, goals, and organizational vision, measuring specific tasks to evaluate progress against expected results, and use of SWOT analysis to determine the strengths and weaknesses of organizations.

Linking Innovation & Creativity With Diversity & Inclusion Using Lean Six Sigma, Robin A. Roberts

Office of Diversity & Inclusion

“The SHRM Workplace Diversity Conference & Exposition fosters awareness and appreciation of workplace diversity issues through thought leadership, strategy development, resources, publications and professional development for HR professionals and other business leaders. Making the business case for diversity, helping HR professionals to better articulate its strategic business value, and enabling them to build more diverse and inclusive cultures, are the cornerstones of the initiative.”—Society for Human Resource Management website

Do Hitters Boost Their Performance During Their Contract Years?, Heather M. O'Neill

Business and Economics Faculty Publications

Each season, baseball fans and journalists alike identify which players are in the final years of their contracts because a lot rides on how the players produce in their “contract year.” Will a player boost his effort and performance in an effort to improve his value and bargaining power? Or will he crumble under the pressure? Or are players’ performances uncorrelated with where they stand in their contract cycles?

An Ecological Approach To Organizational Cultural Competence, Judith Sabino, Jarret Patton, Erica Mahady, Lynn Deitrick, James Geiger, Marykay Grim, Debbie Salas-Lopez

Debbie Salas-Lopez MD, MPH

No abstract provided.

The Invisible Eye? Electronic Performance Monitoring And Employee Job Performance, Devasheesh P Bhave

Research Collection Lee Kong Chian School Of Business

To enhance employee performance, many organizations are increasingly using electronic performance monitoring (EPM). The relationship between the frequency of EPM use and employee performance is examined in 2 field studies. In Study 1, which uses a unique longitudinal data set, results reveal that shorter time lags between 2 consecutive employee performance assessments are related to better task performance as indicated by call quality metrics. A second field study using matched supervisor–employee and EPM system data is conducted in 2 call centers to extend these results and to focus more directly on the supervisors’ use of EPM and its relationship with …

The Move To Business Schools: How Is Industrial-Organizational Psychology Holding Up In Europe?, Frederik Anseel, Bernd Carette, Jonas W. B. Lang, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Aguinis, Bradley, and Brodersen (in press) empirically documented the move of Industrial and Organizational (I/O) psychologists to business schools, thereby mainly focusing on the situation in the US. However, in the last decades, I/O psychology has seen a trend towards internationalization. For instance, since the early 90s, there has been a steady increase in the number of authors from outside of the US publishing in Journal of Applied Psychology and Personnel Psychology (Cascio & Aguinis, 2008). Similarly, in international rankings the number of European business schools has increased (Collet & Vives, 2013). This begs the question as to whether a …

Individual Moral Development And Ethical Climate: The Influence Of Person-Organization Fit On Job Attitudes, Maureen L. Ambrose, Anke Arnaud, Marshall Schminke

Dr. Anke Arnaud

This research examines how the fit between employees’ moral development and the ethical work climate of their organization affects employee attitudes. Person–organization fit was assessed by matching individuals’ level of cognitive moral development with the ethical climate of their organization. The influence of P–O fit on employee attitudes was assessed using a sample of 304 individuals from 73 organizations. In general, the findings support our predictions that fit between personal and organizational ethics is related to higher levels of commitment and job satisfaction and lower levels of turnover intent. Ethical P–O fit was related to higher levels of affective commitment …

The Effect Of Online Training On Teams, Ariel Becker

Journal of Undergraduate Research at Minnesota State University, Mankato

Many organizations recognize the importance of utilizing teams to accomplish work (Chuboda et al., 2005; Devine et al., 1999; Ilgen, 1999; Martins et al., 2004). As technology has advanced, many of these organizations have recently become more reliant on virtual project work, which allows work teams to communicate across geographical distances (Driskell et al., 2003). Considering the growing prevalence of virtual teams in organizations, more needs to be known about how to facilitate virtual team effectiveness. In addition, the increased use of teams in organizations has identified and created the need for team training (Ilgen, 1999). Creating a training environment …

Workplace Mentoring And Career Resilience: An Empirical Test, Ridhi Arora Research Scholar, Santosh Rangnekar Associate Professor

Ridhi Arora

The present study sought to investigate the role of mentoring relationships in predicting career resilience. The study adopted a cross-sectional survey based research design using a sample of 205 managers from public and private sector organizations in North India. Mentoring relationships were measured under the 2 broad categories of career mentoring and psychosocial mentoring in alignment with previous studies. The findings showed that psychosocial mentoring acts as a significant predictor of career resilience;however, career mentoring was not found to have any significant influence on career resilience. Given research thus reiterated the significant contribution of mentoring in influencing career outcomes such …

Changing The Faces Of Leadership: Executive Advancement For Professionals Of Color, Hannah Roth

Hannah Roth

There is a need for leadership development in companies to help prepare the next generation of leaders and to promote growth for employees. Additionally, the lack of diversity within the top ranks of leadership needs to be addressed. There is a need for more development programs that increase diversity in top leadership so that leadership at the highest levels of these organizations better reflect the demographics of the United States. There are numerous studies that demonstrate many professionals of color do not advance in their careers as quickly as their counterparts. This paper discusses how leadership development strategies tailored for …