Social and Behavioral Sciences Commons^™

Factors Influencing Buying Behaviour Of Organic Food : An Empirical Study Of Young Consumers In India, Gurmeet Kaur Matharu

Gurmeet Matharu

The factors that drive organic food (OF) buying intentions and consumption behaviours of young Indians is poorly understood. The research investigated these factors along with the moderating effect of cultural values. Data were obtained from 401 students from universities in India through online surveys. Attitude towards OF purchases, subjective norm, and perceived quality were found to significantly influence OF purchase intention; environmental concern, perceived consumer effectiveness and price consciousness did not. Young consumers, mostly urban, from high-income families, general social class with a culture of high uncertainty avoidance, long-term orientation and indulgence have the most favourable mindset towards OF.

Needs-Based Training And Online Resource For Managers Of Rural Festivals, Fairs, And Events, Eric D. Olson, Lakshman Rajagopal

Eric D. Olson

Festivals, fairs, and events (FFEs) provide rural communities with economic and noneconomic benefits. For the project described in this article, we conducted a needs assessment of Iowa FFE managers by surveying them about the challenges they face in event management and then used the results of the assessment as the basis for training sessions provided to rural FFE managers in five areas of the state and development of an associated event management resource. The resource can be used by Extension and outreach offices to provide local FFE managers guidance on managing FFEs. We discuss broader implications for Extension as well.

Leveraging Health Capital At The Workplace: An Examination Of Health Reporting Behavior Among Latino Immigrant Restaurant Workers In The United States, Shannon Gleeson

Shannon Gleeson

This article examines the choices made by a sample of Latino immigrant restaurant workers in regard to their health management, particularly in response to illness and injury. I draw on 33 interviews with kitchen staff employed in the mainstream restaurant industry in San Jose, California, and Houston, Texas, in 2006 and 2007. I argue that workers must consider complex power relationships at work in weighing the advantages of calling in sick, using protective equipment, seeking medical care, or filing a workers' compensation claim. These decisions implicate direct and opportunity costs, such as risk of job loss and missed opportunities for …

Betting Against The Glass Ceiling: Supervisor Gender & Employee Job Satisfaction In The Casino-Entertainment Industry, Nicholas J. Thomas, Lisa Y. Thomas, Eric A. Brown, Jaewook Kim

Eric A. Brown

This exploratory study expands on hospitality management literature, specifically on the influence of a supervisor’s gender in regards to employee job satisfaction within the casino-entertainment sector. Employee job satisfaction was analyzed using company, department, and supervisor variables based on 961 surveys. The study’s results suggest that employees with male supervisors have a higher employee satisfaction level than employees with supervisors that are female. Hospitality organizations are therefore encouraged to create leadership programs to ensure women are a part of corporate leadership’s success formula for the future.

Toward A Positive And Dynamic Theory Of Leadership Development, D. Scott Derue, Kristina Workman

Kristina Workman

In this chapter, we draw from the literature on positive organizational scholarship to inform and extend current theories and research on leadership development in organizational settings. Specifically, we highlight the value of a strengths-based approach to leadership development, draw attention to the emergence of positive cycles of leadership development, and emphasize the role of high-quality relationships and connections in facilitating leadership development. Our hope is that these theoretical insights provide the basis for new theory on cultivating extraordinary leadership capacity in organizations and stimulate future research on the positive and dynamic processes involved in leadership development.

Team Member’S Centrality, Cohesion, Conflict, And Performance In Multi-University Geographically Distributed Project Teams, Alex M. Susskind, Peggy R. Odom-Reed

Peggy Odom-Reed

Linking Ethical Leadership To Employee Performance: The Roles Of Leader-Member Exchange, Self-Efficacy, And Organizational Identification, Fred O. Walumbwa, David M. Mayer, Peng Wang, Hui Wang, Kristina Workman, Amanda L. Christensen

Kristina Workman

This research investigated the link between ethical leadership and performance using data from the People’s Republic of China. Consistent with social exchange, social learning, and social identity theories, we examined leader–member exchange (LMX), self-efficacy, and organizational identification as mediators of the ethical leadership to performance relationship. Results from 72 supervisors and 201 immediate direct reports revealed that ethical leadership was positively and significantly related to employee performance as rated by their immediate supervisors and that this relationship was fully mediated by LMX, self-efficacy, and organizational identification, controlling for procedural fairness. We discuss implications of our findings for theory and practice.

Leader Mistreatment, Employee Hostility, And Deviant Behaviors: Integrating Self-Uncertainty And Thwarted Needs Perspectives On Deviance, David M. Mayer, Stefan Thau, Kristina Workman, Marius Van Dijke, David De Cremer

Kristina Workman

Integrating self-uncertainty management and thwarted needs perspectives on leader mistreatment and workplace deviance, we examine when and why leader mistreatment is associated with workplace deviance. We propose that competence uncertainty strengthens the relationship between leader mistreatment and workplace deviance and that hostility mediates this interactive effect. Four field studies and one experiment support the hypotheses. The first two studies provide evidence for the predicted interaction between leader mistreatment and competence uncertainty, and the next three studies demonstrate that hostility mediates this interactive effect. We discuss an extended social exchange explanation of workplace deviance and highlight the psychological interplay between motives, …

Commentary On ‘Why Compassion Counts!’: Compassion As A Generative Force, Jane E. Dutton, Kristina Workman

Kristina Workman

[Excerpt] Twelve years ago, Peter Frost called upon us to consider why compassion counts. More than a decade later, we can see, feel, and understand why compassion counts both in the field of organizational studies and in our lives as scholars. As he was so many times during his career, Peter was prophetic in identifying and animating a core idea that is central to our field and to our lives. We approach this essay with three goals in mind, all focused on elaborating how compassion is a generative force. By generative, we mean that compassion as an idea opens up …

Compassion At Work, Jane E. Dutton, Kristina Workman, Ashley E. Hardin

Kristina Workman

Compassion is an interpersonal process involving the noticing, feeling, sensemaking, and acting that alleviates the suffering of another person. This process has recently received substantial attention by organizational researchers and practitioners alike. This article reviews what researchers currently know about compassion as it unfolds in dyadic interactions in work organizations. We begin by reviewing what we know about the benefits of compassion for the person who is suffering, for the provider of compassion, and for third parties who witness or hear about compassion at work. The heart of the article focuses on what research tells us about embedding compassion in …

Design In Tourism Education: A Design Anthropology Perspective, Kurt W. Seemann

Kurt W Seemann

When humans travel they are interacting with a range of digital, spatial, service flow systems and product experiences. These interactions can be perceived as positive or negative. They are usually socially contextualised by expectations, or the delight of being able to share the moment. This chapter develops a conceptual frame for how we may include design in the professional education of tourism graduate’s so they may enhance the human valued experience that people have with the made-world around them. A curriculum in tourism design has a wide pallet to research, develop and teach that may go beyond the traveller, to …

Hospitality And Tourism Journal Matrix, Susan W. Arendt, Swathi Ravichandran, Eric A. Brown

Eric A. Brown

Ease in locating hospitality and tourism journals is of interest to hospitality and tourism professionals, graduate students, researchers, and scholars. At present, there is no one location with concise information regarding hospitality and tourism journal descriptions, editors, and contact information. The matrix that follows contains a compiled list of hospitality and tourism journals along with pertinent journal information.

Former Team Sports Experiences: Development Of Collaborative And Leadership Skills For Future Hospitality Managers, James A. Williams, Eric A. Brown, Robert Bosselman, Reginal Foucar-Szocki

Eric A. Brown

Some hospitality firms thrive, because they have effective functional teams (e.g., front of the office (FOH) within a hotel and back of the house (BOH) within a restaurant) in their respective hospitality organizations. Functional teams can be viewed as structured teams in hospitality milieus. For functional teams to succeed, proper leadership needs to be implemented to inspire and to motivate employees to work cohesively towards a common goal. The purpose of this study was to examine team sports’ impact on collaboration and leadership tactics among hospitality undergraduate students⎯our future hospitality managers and leaders within this diverse industry. The multifactor leadership …

Hotel Guest E-Questionnaires: Implications For Feedback And Relationships, Alfred Ogle, Nadine Henley, Michelle Rowe, Sybe Jongeling, Stephen Fanning

Alfred Ogle

This paper examines the reliability and efficacy of hotel guest e-mail questionnaire compared to the paper questionnaire in the Asian Pacific context. Conducted inPerth,SingaporeandPenang, cities with mature hospitality and tourism industries and a representation of chain and independent deluxe hotels, this exploratory qualitative study examines hotelier views of e-mail guest communication derived from content analysis of guest questionnaires format and content and in-depth interviews with senior hoteliers. The findings indicated that e-questionnaires manifested as e-mails, as a direct replacement of the paper questionnaire, appear to be premature given divergent hotelier views and shortcomings in e-mail response administration. If properly executed, …

Understanding The Motivations, Information Search Needs And Destination Choice Criteria Of The Medical Tourist, Nuttapong Jotikasthira, Carmen Cox

Carmen Cox

Thailand is currently putting considerable effort into their attempts to attract a new type of traveller, the medical tourist, to visit their destination for a combination of health, medical and travel purposes. While significant research effort has been devoted to the ethical and legal issues related to medical tourism, relative limited research has focussed on the destination decision making process of people who choose to engage in medical tourism. This paper presents the results of an online survey which explores the travel motivations, information search behavior and destination choice criteria of a sample of prospective medical tourists to Thailand.

Learning From Las Vegas: Addiction, Limbic Capitalism, And Pleasure Meccas, David T. Courtwright

David T. Courtwright

In this Gaming Research Colloquium talk, Courtwright (Presidential Professor, Department of History, University of North Florida) discusses three overlapping features of modern history: the global spread of potentially addictive pleasures, limbic capitalism (the production of goods and services that stimulate pleasure and emotional responses in the brain), and the rise of pleasure meccas. He traces the economic, social, technological, and ideological changes that led to the rise of the meccas, and several potential challenges to them.

Digging Deeper: Art Museums In Las Vegas?, Kathryn A. Braun-Latour, Flavia Hendler, Rom Hendler

Kathryn A. LaTour

[Excerpt] Las Vegas has been called the “city of reinvention” (Douglass and Raento 2003). Part of its more recent reinvention efforts has included the opening of five fine-art venues. However, one of the art museums––the Las Vegas Guggenheim––was shut down in its first year due to low attendance; another, the Bellagio Fine Art Gallery, has seen attendance dwindle (Schemeligian 2004). The question addressed here is whether the museums are bringing the intended intangible benefits to the host resort, or whether the sales and attendance figures represent overall disinterest. More broadly one considers the potential “fit” between sin-city and the high-art …

Is A Cigar Just A Cigar? A Glimpse At The New-Age Cigar Consumer, Michael S. Latour, Tony L. Henthorne, Kathryn A. Latour

Kathryn A. LaTour

[Excerpt] Cigar smoking is once again in vogue. While no longer at "fad" levels (Freccia, Jacobsen, and Kilby 2003), imports of quality hand-made cigars rose at almost double-digit rates during 2002 (Savona 2003) following several years of basically flat sales. The continuing strong demand for high-quality cigars appears to fly in the face of an anti-smoking, health-conscious society. Cigar consumption has persistently occupied the attention of high-profile individuals ranging from members of the entertainment industry to the political arena to the corner bar. Cigar smoking is again in fashion. Why has this happened? What does this mean? What do cigars …

Tourist Memory Distortion, Kathryn A. Braun-Latour, Melissa J. Grinley, Elizabeth F. Loftus

Kathryn A. LaTour

Tourists' memories of prior vacation experiences are an important source of information as they, their family, and their friends make future travel plans. However, those memories may be distorted by other types of information to which the tourists are exposed after they visit, such as advertising and other tourists' memory stories. In the present article, we utilize the false memory paradigm from cognitive psychology to assess whether external information sources can distort how tourists remember their own past. We end with a discussion of the implications of our results for tourism research and propose some future areas for investigation.

Bridging Aficionados’ Perceptual And Conceptual Knowledge To Enhance How They Learn From Experience, Kathryn A. Latour, Michael S. Latour

Kathryn A. LaTour

The aficionado consumer is one who consumes and enjoys a hedonic product regularly but has failed to obtain product expertise from his/her many experiences. We conceptualize the aficionado as having asymmetric perceptual and conceptual knowledge and posit that when these two types of knowledge are bridged with a sensory consumption vocabulary, the aficionados are better able to learn from their experiences. In experiment 1, we find that providing aficionados a cross-modal learning tool (wine aroma wheel) during their tasting helps them strengthen their experiential memory and withstand influence from misleading marketing communications. We also find that when aficionados are presented …

Is That A Finger In My Chili: Using Affective Advertising For Postcrisis Brand Repair, Kathryn A. Latour, Michael S. Latour, Elizabeth F. Loftus

Kathryn A. LaTour

A study of the effects of reconstructive memory points the way to dealing with the damage to a business’s reputation that follows an instance of negative publicity. The study contradicts the commonly held myth that it is best to avoid communicating for a time and let consumers “forget” an unfortunate incident. Instead, given what is now known about reconstructive memory processes, the crisis situation can be used as a means to reestablish a relationship with consumers. This research investigation proposes that postcrisis communication efforts should be focused on emotionally connecting with consumers via autobiographical-referencing advertising. Moreover, although the study focuses …

Perception And Use Of Public Exercise Stations In The Yokine Reserve Within The City Of Stirling: A Pilot Study: Final Report, October 2011, Maria Ryan, Pascal Scherrer, Ruth Sibson

Maria M Ryan

No abstract provided.

Deviance, Dark Tourism And ‘Dark Leisure’: Towards A (Re)Configuration Of Morality And The Taboo In Secular Society, Philip R. Stone

Dr Philip Stone

Dark Tourism, Heterotopias And Post-Apocalyptic Places: The Case Of Chernobyl, Philip R. Stone

Dr Philip Stone

Young Adult Development In Hospitality Management Schools Which Offer Craft Based Learning, John C. Niser

John C. Niser

This research set out to examine the role of craft based education in hospitality management schools from a developmental perceptive. The first exploratory study found that craft based learning could not be isolated from the total learning environment in which students were developing adult thinking skills. The second investigation examined students from the same institution in the light of young adult development literature. Relativistic thinking was identified as a general area of agreement in the literature but the underpinning structural unity of this thinking skill could possibly be challenged. In the first school I conducted my study, interviewees did not …

Dark Tourism And Significant Other Death: Towards A Model Of Mortality Mediation, Philip Stone Dr

Dr Philip Stone

Dark tourism and the commodification of death has become a pervasive feature within the contemporary visitor economy. Drawing upon the thanatological condition of society and a structural analysis of modern-day mortality, this paper establishes theoretical foundations for exploring dark tourism experiences. The study argues that in Western secular society where ordinary death is sequestered behind medical and professional façades, yet extraordinary death is recreated for popular consumption, dark tourism mediates a potential social filter between life and death. Ultimately, the research suggests that dark tourism is a modern mediating institution, which not only provides a physical place to link the …

Embedded Librarianship And Virtual Environments In Entrepreneurship Information Literacy A Case Study, Kelly Evans, Hal Kirkwood

Hal P Kirkwood Jr

No abstract provided.

Dark Tourism And The Cadaveric Carnival: Mediating Life And Death Narratives At Gunter Von Hagens' Body Worlds, Philip Stone Dr

Dr Philip Stone

Death is universal, yet dying is not. Consequently, within contemporary secularised society, the process of dying has largely been relocated from the familiar environs of the family and community to a back region of medical and death industry professionals. It is argued that this institutional sequestration of death has made modern dying ‘bad’ against a romantic portrayal of a death with dignity, or a ‘good’ death. Moreover, the structural analysis of death reveals issues of ontological security and mortality meaning for the Self. This paper, therefore, adds to that analysis, and specifically examines the construction of mortality meaning within the …

Spatial Distribution Of Commercial Banks In Ilorin Metropolis, Kwara State, Nigeria, I B. Abdullahi, M A. Ijaiya, A Abdulraheem, R I. Abdulkadir, R O. Ibrahim

Confluence Journal of Environmental Studies (CJES), Kogi State University, Nigeria

The spatial distribution of banks in any geographic entity determines the level of accessibility to its services by the public. This study examined the pattern of banks distribution in Ilorin metropolis. Field survey was employed in determining the number of available commercial banks and their respective distances between each other. The spatial analysis technique such as the nearest neighbour analysis as used ascertain the degree of clustering, density and the average distance taken to access these services. The study revealed that about 96% of the total number of banks are situated in the Central Business District which exhibited a very …

Dark Tourism: Towards A New Post-Disciplinary Research Agenda, Philip Stone Dr

Dr Philip Stone

Abstract: Over the past decade or so, dark tourism research –that is, the social scientific study of tourism and tourists associated with sites of death, disaster or the seemingly macabre – has witnessed a burgeoning of the literature base. Much of this research has a profundity that can and, undoubtedly, will contribute to broader social theories and to our understanding of culturaldynamics. Arguably, however, some dark tourism research has been characterised by a banality that either illustrates deficient conceptual underpinning or provides for limited disciplinary synthesis. Thus, in order to assuage any structural deficiencies in dark tourism as a coherent …