Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 2 of 2
Full-Text Articles in Social and Behavioral Sciences
An Analysis Of The Affects Of Crisis On The Decision Making Practice Of A Dialysis Program: A Case Study, James Christopher Farley
An Analysis Of The Affects Of Crisis On The Decision Making Practice Of A Dialysis Program: A Case Study, James Christopher Farley
Dissertations and Theses
In 1982 the Health Care Finance Administration mandated changes in the mechanism and financing of the End Stage Renal Disease (ESRD) Program by the provisions of the Omnibus Budget Reconciliation Act. These changes in finances and procedures became effective August 1, 1983 and have created a state of crisis for ESRD facilities program wide. This study analyzes a large non-profit dialysis program and how its decision making practices were affected 2 by the change in Medicare laws. Application of decision theory in health care provides a basis for this study on the affects of crisis on decision making.
This study …
Satisfaction And Quality : Patient Perspectives In Medical Care, Marguerite L. Foeller
Satisfaction And Quality : Patient Perspectives In Medical Care, Marguerite L. Foeller
Dissertations and Theses
Patient dissatisfaction with the physician/patient relationship and medical care is well documented in both the lay press and the medical literature. This problem appears to stem from communication between physician and patient and is drawing increased attention from the communication discipline. Research conducted in interpersonal communication satisfaction theory provides a basis for this study of patient satisfaction with physician/patient communication and its relationship to the perceived quality of medical care.
This paper reports two sets of interviews with a total of 108 respondents on the topic of physician/patient communication which resulted in the identification of nine salient issues which appeared …