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The After-Visit Summary: An Opportunity For Technical Communicators, Drew Jordan

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The After-Visit Summary (AVS) is a document patients receive while being discharged from a medical appointment. In this paper, I explore the aspects of patient education materials (PEMs), health literacy, and plain language in respect to the AVS with research from the fields of technical communication, health communication, and medicine. The narrative included depicts my own personal experience with the document to emphasize my push for action. The main objective for this paper is to urge technical communication scholars to analyze the AVS and evaluate it for areas of improvement. A benefit to both patients and practitioners, optimizing the AVS …