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Full-Text Articles in Social and Behavioral Sciences
Managerial Communication Practices In Chinese Factories: A Preliminary Investigation, Kathleen J. Krone, Mary Garrett, Ling Chen
Managerial Communication Practices In Chinese Factories: A Preliminary Investigation, Kathleen J. Krone, Mary Garrett, Ling Chen
Department of Communication Studies: Faculty Publications
This paper presents the results of a preliminary study of selected managerial communication practices in Chinese factories. Members of a delegation of Chinese managers visiting the United States were interviewed to explore: (a) the extent to which Chinese factories conform to a bureaucratic model of organization, and (b) factory director communication within these organization. Of particular interest were their upward and downward communication practices, and their methods for persuading and motivating workers and managing conflicts with problem employees. The results of our investigation reveal a distinctive form of bureaucracy operating within these factories. Moreover, we describe patterns of managerial communication …
A Comparison Of Organizational, Structural, And Relationship Effects On Subordinates’ Upward Influence Choices, Kathleen J. Krone
A Comparison Of Organizational, Structural, And Relationship Effects On Subordinates’ Upward Influence Choices, Kathleen J. Krone
Department of Communication Studies: Faculty Publications
This research examined the extent to which organizational membership, centralization of authority, and subordinates’ perceptions of supervisory relationship quality affected how frequently they report using different types of tactics in their upward influence attempts. Participants from five different organizations were surveyed. A typology of upward influence tactics was created based on the extent to which: (1) the means employed to attempt influence are open or closed, and (2) the desired outcomes are openly expressed or left undisclosed. The resulting dependent variable consisted of three types of tactics: open upward influence, strategic upward influence, and political upward influence. MANOVA results indicated …