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Full-Text Articles in Social and Behavioral Sciences
Stakeholders And Stakeseekers’ Perceptions Of Cultural Violations And International Crisis Communication, Najwa Nishaa Albaqami
Stakeholders And Stakeseekers’ Perceptions Of Cultural Violations And International Crisis Communication, Najwa Nishaa Albaqami
Masters Theses
Applying the expectancy violation theory (EVT) to the crisis communication context, this research explores to what extent stakeholders and stakeseekers’ perceive violations in an international crisis context. Specifically, this study investigated to what extent organizations stakeholders and stakeseekers’ perceive cultural and expectancy violations in an international crisis. Through a case study that analyzed tweets, web blogs, and The New York Times articles, this study identified that the cultural violation theme has two components, including (1) perceived responsibility and harshness of the violation and (2) damage done by the company’s transgression. Whereas expectancy violation theme included (1) frequent use of verbal …
Crisis Communication In Non-Tectonic Tsunami Disaster Management Policy In Indonesia: The Application Of Soft Systems Methodology Based Multi-Method, Dani Akhyar, Hendriyani Hendriyani, Sudarsono Hardjosoekarto
Crisis Communication In Non-Tectonic Tsunami Disaster Management Policy In Indonesia: The Application Of Soft Systems Methodology Based Multi-Method, Dani Akhyar, Hendriyani Hendriyani, Sudarsono Hardjosoekarto
Jurnal Komunikasi Indonesia
This study aims to discuss disaster crisis communication policies for non tectonic tsunami in Indonesia. The case study was selected from the Sunda Strait tsunami that occurred in December 2018 and claimed more than 400 lives. The disaster is unusual since it is included as a non-tectonic tsunami and unable to be detected by the current tsunami early warning system. This study was conducted at the macro level, namely an analysis of disaster communication policies, specifically Law No. 24/2007 on Disaster Management. The data were collected through big data analysis of the word disaster, textual network analysis of disaster laws, …