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Full-Text Articles in Social and Behavioral Sciences
Improved Workflow Modelling Using Role Activity Diagram-Based Modelling With Application To A Radiology Service Case Study, Nagesh Shukla, John Keast, Darek Ceglarek
Improved Workflow Modelling Using Role Activity Diagram-Based Modelling With Application To A Radiology Service Case Study, Nagesh Shukla, John Keast, Darek Ceglarek
Nagesh Shukla
The modelling of complex workflows is an important problem-solving technique within healthcare settings. However, currently most of the workflow models use a simplified flow chart of patient flow obtained using on-site observations, groupbased debates and brainstorming sessions, together with historic patient data. This paper presents a systematic and semi-automatic methodology for knowledge acquisition with detailed process representation using sequential interviews of people in the key roles involved in the service delivery process. The proposed methodology allows the modelling of roles, interactions, actions, and decisions involved in the service delivery process. This approach is based on protocol generation and analysis techniques …
Eliciting And Specifying Requirements For Highly Interactive Systems Using Activity Theory, Robert B. K. Brown, Peter Hyland, Ian C. Piper
Eliciting And Specifying Requirements For Highly Interactive Systems Using Activity Theory, Robert B. K. Brown, Peter Hyland, Ian C. Piper
Dr Ian Piper
The processes of eliciting user requirements and formalising these into specifications are critical for the success of highly interactive systems. These processes are still poorly understood, partly because current methods are usually ad hoc and lack any theoretical basis. A number of researchers have used Activity Theory (AT) to refine these processes and have met with some success. To date, this approach has been more useful explaining the processes post hoc. This positional paper proposes an AT method for requirement elicitation and specification definition. The method is sufficiently prescriptive and well formed that it does not require any detailed understanding …