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Social and Behavioral Sciences Commons

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Education

Singapore Management University

2021

Case study

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The Challenges Faced By University Educators In Singapore When Referring Students To Counsellors: An Instrumental Case Study, Poh Yaip, Steven Ng, Yee Lin Chung Nov 2021

The Challenges Faced By University Educators In Singapore When Referring Students To Counsellors: An Instrumental Case Study, Poh Yaip, Steven Ng, Yee Lin Chung

Research Collection School of Social Sciences

This study examines the difficulties faced by two university professors working in a public, autonomous university in Singapore, when referring students to counselling services. Educators typically observe how students interact and behave in class, and may refer students to counselling services. However, there is little research into how educators experience and view this role, particularly in higher education in Asia. Two university professors who had referred students to their university’s counselling centre took part in semi-structured interviews for the study. From these interviews, the study revealed educators can face a range of challenges in their referral role, such as lack …