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Social and Behavioral Sciences Commons™
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- Keyword
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- Social media (4)
- Twitter (4)
- Facebook (3)
- Singapore (3)
- Social network (3)
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- Anomaly detection (2)
- Data Mining and Knowledge Discovery (2)
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- Artificial Intelligence (1)
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- Bursty topic (1)
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Articles 1 - 30 of 47
Full-Text Articles in Social and Behavioral Sciences
Singapore Management University Wins Inaugural Teradata University Network Teaching Innovation Award, Singapore Management University
Singapore Management University Wins Inaugural Teradata University Network Teaching Innovation Award, Singapore Management University
SMU Press Releases
Teradata Corporation, a leading global provider of analytic data platforms, marketing applications and analytics related consulting services, announced today the winner of the 2013 Teradata University Network (TUN) Teaching Innovation Award. Associate Professor Michelle Cheong and Mr Murphy Choy from the School of Information Systems at Singapore Management University (SMU) received the Award for their teaching case on "Effective Use of Data & Decision Analytics to Improve Order Distribution in a Supply Chain".
Topicsketch: Real-Time Bursty Topic Detection From Twitter, Wei Xie, Feida Zhu, Jing Jiang, Ee Peng Lim, Ke Wang
Topicsketch: Real-Time Bursty Topic Detection From Twitter, Wei Xie, Feida Zhu, Jing Jiang, Ee Peng Lim, Ke Wang
Research Collection School Of Computing and Information Systems
Twitter has become one of the largest platforms for users around the world to share anything happening around them with friends and beyond. A bursty topic in Twitter is one that triggers a surge of relevant tweets within a short time, which often reflects important events of mass interest. How to leverage Twitter for early detection of bursty topics has therefore become an important research problem with immense practical value. Despite the wealth of research work on topic modeling and analysis in Twitter, it remains a huge challenge to detect bursty topics in real-time. As existing methods can hardly scale …
Two Formulas For Success In Social Media: Social Learning And Network Effects, Liangfei Qiu, Qian Tang, Andrew B. Whinston
Two Formulas For Success In Social Media: Social Learning And Network Effects, Liangfei Qiu, Qian Tang, Andrew B. Whinston
Research Collection School Of Computing and Information Systems
This paper examines social learning and network effects that are particularly important for online videos, considering the limited marketing campaigns of user-generated content. Rather than combining both social learning and network effects under the umbrella of social contagion or peer influence, we develop a theoretical model and empirically identify social learning and network effects separately. Using a unique data set from YouTube, we find that both mechanisms have statistically and economically significant effects on video views, and which mechanism dominates depends on the specific video type.
Factors Influencing Research Contributions And Researcher Interactions In Software Engineering: An Empirical Study, Subhajit Datta, A. S. M. Sajeev, Santonu Sarkar, Nishant Kumar
Factors Influencing Research Contributions And Researcher Interactions In Software Engineering: An Empirical Study, Subhajit Datta, A. S. M. Sajeev, Santonu Sarkar, Nishant Kumar
Research Collection School Of Computing and Information Systems
Research into software engineering (SE) education is largely concentrated on teaching and learning issues in coursework programs. This paper, in contrast, provides a meta analysis of research publications in software engineering to help with research education in SE. Studying publication patterns in a discipline will assist research students and supervisors gain a deeper understanding of how successful research has occurred in the discipline. We present results from a large scale empirical study covering over three and a half decades of software engineering research publications. We identify how different factors of publishing relate to the number of papers published as well …
Social Sensing For Urban Crisis Management: The Case Of Singapore Haze, Philips Kokoh Prasetyo, Ming Gao, Ee Peng Lim, Christie N. Scollon
Social Sensing For Urban Crisis Management: The Case Of Singapore Haze, Philips Kokoh Prasetyo, Ming Gao, Ee Peng Lim, Christie N. Scollon
Research Collection School Of Computing and Information Systems
Sensing social media for trends and events has become possible as increasing number of users rely on social media to share information. In the event of a major disaster or social event, one can therefore study the event quickly by gathering and analyzing social media data. One can also design appropriate responses such as allocating resources to the affected areas, sharing event related information, and managing public anxiety. Past research on social event studies using social media often focused on one type of data analysis (e.g., hashtag clusters, diffusion of events, influential users, etc.) on a single social media data …
Information Vs Interaction: An Alternative User Ranking Model For Social Networks, Wei Xie, Ai Phuong Hoang, Feida Zhu, Ee Peng Lim
Information Vs Interaction: An Alternative User Ranking Model For Social Networks, Wei Xie, Ai Phuong Hoang, Feida Zhu, Ee Peng Lim
Research Collection School Of Computing and Information Systems
The recent years have seen an unprecedented boom of social network services, such as Twitter, which boasts over 200 million users. In such big social platforms, the influential users are ideal targets for viral marketing to potentially reach an audience of maximal size. Most proposed algorithms rely on the linkage structure of the respective underlying network to determine the information flow and hence indicate a users influence. From social interaction perspective, we built a model based on the dynamic user interactions constantly taking place on top of these linkage structures. In particular, in the Twitter setting we supposed a principle …
Challenges And Opportunities In Taxi Fleet Anomaly Detection, Rijurekha Sen, Rajesh Krishna Balan
Challenges And Opportunities In Taxi Fleet Anomaly Detection, Rijurekha Sen, Rajesh Krishna Balan
Research Collection School Of Computing and Information Systems
To enhance fleet operation and management, logistics companies instrument their vehicles with GPS receivers and network connectivity to servers. Mobility traces from such large fleets provide significant information on commuter travel patterns, traffic congestion and road anomalies, and hence several researchers have mined such datasets to gain useful urban insights. These logistics companies, however, incur significant cost in deploying and maintaining their vast network of instrumented vehicles. Thus research problems, that are not only of interest to urban planners, but to the logistics companies themselves are important to attract and engage these companies for collaborative data analysis. In this paper, …
Predicting User's Political Party Using Ideological Stances, Swapna Gottopati, Minghui Qiu, Liu Yang, Feida Zhu, Jing Jiang
Predicting User's Political Party Using Ideological Stances, Swapna Gottopati, Minghui Qiu, Liu Yang, Feida Zhu, Jing Jiang
Research Collection School Of Computing and Information Systems
Predicting users political party in social media has important impacts on many real world applications such as targeted advertising, recommendation and personalization. Several political research studies on it indicate that political parties’ ideological beliefs on sociopolitical issues may influence the users political leaning. In our work, we exploit users’ ideological stances on controversial issues to predict political party of online users. We propose a collaborative filtering approach to solve the data sparsity problem of users stances on ideological topics and apply clustering method to group the users with the same party. We evaluated several state-of-the-art methods for party prediction task …
Why Do I Retweet It? An Information Propagation Model For Microblogs, Fabio Pezzoni, Jisun An, Andrea Passarella, Jon Crowcroft, Marco Conti
Why Do I Retweet It? An Information Propagation Model For Microblogs, Fabio Pezzoni, Jisun An, Andrea Passarella, Jon Crowcroft, Marco Conti
Research Collection School Of Computing and Information Systems
Microblogging platforms are Web 2.0 services that represent a suitable environment for studying how information is propagated in social networks and how users can become influential. In this work we analyse the impact of the network features and of the users' behaviour on the information diffusion. Our analysis highlights a strong relation between the level of visibility of a message in the flow of information seen by a user and the probability that the user further disseminates the message. In addition, we also highlight the existence of other latent factors that impact on the dissemination probability, correlated with the properties …
What You Want Is Not What You Get: Predicting Sharing Policies For Text-Based Content On Facebook, Arunesh Sinha, Li Yan, Lujo Bauer
What You Want Is Not What You Get: Predicting Sharing Policies For Text-Based Content On Facebook, Arunesh Sinha, Li Yan, Lujo Bauer
Research Collection Lee Kong Chian School Of Business
As the amount of content users publish on social networking sites rises, so do the danger and costs of inadvertently sharing content with an unintended audience. Studies repeatedly show that users frequently misconfigure their policies or misunderstand the privacy features offered by social networks. A way to mitigate these problems is to develop automated tools to assist users in correctly setting their policy. This paper explores the viability of one such approach: we examine the extent to which machine learning can be used to deduce users' sharing preferences for content posted on Facebook. To generate data on which to evaluate …
Predicting Best Answerers For New Questions: An Approach Leveraging Topic Modeling And Collaborative Voting, Yuan Tian, Pavneet Singh Kochhar, Ee Peng Lim, Feida Zhu, David Lo
Predicting Best Answerers For New Questions: An Approach Leveraging Topic Modeling And Collaborative Voting, Yuan Tian, Pavneet Singh Kochhar, Ee Peng Lim, Feida Zhu, David Lo
Research Collection School Of Computing and Information Systems
Community Question Answering (CQA) sites are becoming increasingly important source of information where users can share knowledge on various topics. Although these platforms bring new opportunities for users to seek help or provide solutions, they also pose many challenges with the ever growing size of the community. The sheer number of questions posted everyday motivates the problem of routing questions to the appropriate users who can answer them. In this paper, we propose an approach to predict the best answerer for a new question on CQA site. Our approach considers both user interest and user expertise relevant to the topics …
Social Listening For Customer Acquisition, Juan Du, Biying Tan, Feida Zhu, Ee-Peng Lim
Social Listening For Customer Acquisition, Juan Du, Biying Tan, Feida Zhu, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
Social network analysis has received much attention from corporations recently. Corporations are trying to utilize social media platforms such as Twitter, Facebook and Sina Weibo to expand their own markets. Our system is an online tool to assist these corporations to 1) find potential customers, and 2) track a list of users by specific events from social networks. We employ both textual and network information, and thus produce a keyword-based relevance score for each user in pre-defined dimensions, which indicates the probability of the adoption of a product. Based on the score and its trend, out tool is able to …
A Unified Model For Topics, Events And Users On Twitter, Qiming Diao, Jing Jiang
A Unified Model For Topics, Events And Users On Twitter, Qiming Diao, Jing Jiang
Research Collection School Of Computing and Information Systems
With the rapid growth of social media, Twitter has become one of the most widely adopted platforms for people to post short and instant message. On the one hand, people tweets about their daily lives, and on the other hand, when major events happen, people also follow and tweet about them. Moreover, people’s posting behaviors on events are often closely tied to their personal interests. In this paper, we try to model topics, events and users on Twitter in a unified way. We propose a model which combines an LDA-like topic model and the Recurrent Chinese Restaurant Process to capture …
Automated Library Recommendation, Ferdian Thung, David Lo, Julia Lawall
Automated Library Recommendation, Ferdian Thung, David Lo, Julia Lawall
Research Collection School Of Computing and Information Systems
Many third party libraries are available to be downloaded and used. Using such libraries can reduce development time and make the developed software more reliable. However, developers are often unaware of suitable libraries to be used for their projects and thus they miss out on these benefits. To help developers better take advantage of the available libraries, we propose a new technique that automatically recommends libraries to developers. Our technique takes as input the set of libraries that an application currently uses, and recommends other libraries that are likely to be relevant. We follow a hybrid approach that combines association …
Merged Aggregate Nearest Neighbor Query Processing In Road Networks, Weiwei Sun, Chong Chen, Baihua Zheng, Chunan Chen, Liang Zhu
Merged Aggregate Nearest Neighbor Query Processing In Road Networks, Weiwei Sun, Chong Chen, Baihua Zheng, Chunan Chen, Liang Zhu
Research Collection School Of Computing and Information Systems
Aggregate nearest neighbor query, which returns a common interesting point that minimizes the aggregate distance for a given query point set, is one of the most important operations in spatial databases and their application domains. This paper addresses the problem of finding the aggregate nearest neighbor for a merged set that consists of the given query point set and multiple points needed to be selected from a candidate set, which we name as merged aggregate nearest neighbor(MANN) query. This paper proposes an effective algorithm to process MANN query in road networks based on our pruning strategies. Extensive experiments are conducted …
The Myths Of G-Tech For Business Decision Making, Tin Seong Kam
The Myths Of G-Tech For Business Decision Making, Tin Seong Kam
Research Collection School Of Computing and Information Systems
More than 80% of organisation data are location related - the locations where transactions are done, where retailers are found, and of customers who buy their products. Since the early 2005, there has been an increasing interest among the business community to use geospatial technology to enhance decision making process at both strategic and operational levels. Millions of dollars and man-hours have been invested into driving their geo-technology development and implementation. The use of geospatial technology in business, however, tends to confine to simple mapping. Many of these failures are the victims of misperception. Some of the perpetrators are practitioners. …
Riga: A Rich Internet Geospatial Analytics Application For Area-Based Data, Tin Seong Kam
Riga: A Rich Internet Geospatial Analytics Application For Area-Based Data, Tin Seong Kam
Research Collection School Of Computing and Information Systems
In this information age, more and more public statistical data such as population census, household living, local economy and business establishment are distributed over the internet within the framework of spatial data infrastructure. By and large, these data are organized geographically such as region, province as well as district. Usually, they are published in the form of digital maps over the internet as simple points, lines and polygons markers limited or no analytical function available to transform these data into useful information. To meet the analytical needs of casual public data users, we contribute RIGA, a rich internet geospatial analytics …
Generative Models For Item Adoptions Using Social Correlation, Freddy Chong Tat Chua, Hady Wirawan Lauw, Ee Peng Lim
Generative Models For Item Adoptions Using Social Correlation, Freddy Chong Tat Chua, Hady Wirawan Lauw, Ee Peng Lim
Research Collection School Of Computing and Information Systems
Users face many choices on the Web when it comes to choosing which product to buy, which video to watch, etc. In making adoption decisions, users rely not only on their own preferences, but also on friends. We call the latter social correlation which may be caused by the homophily and social influence effects. In this paper, we focus on modeling social correlation on users’ item adoptions. Given a user-user social graph and an item-user adoption graph, our research seeks to answer the following questions: whether the items adopted by a user correlate to items adopted by her friends, and …
The User’S Communication Patterns On A Mobile Social Network Site, Youngsoo Kim
The User’S Communication Patterns On A Mobile Social Network Site, Youngsoo Kim
Research Collection School Of Computing and Information Systems
Given that users are simultaneously connected in multiple communication channels in a social networking service site (e.g., chat, message, and group message), we explore user's collective networking behavior. We collected the data from a mobile social networking site with 4.8 million registered users. The empirical estimation shows interesting results: (1) there are cross-effects across the communication channels: substitute effects for "chat and message" and complementary effects for "message and group message" and "chat and group message" (2) there is significant local network effect but global network effect is not observed, (3) users utilize communication channels for different purposes according to …
Politics, Sharing And Emotion In Microblogs, Tuan-Anh Hoang, William Cohen, Ee Peng Lim, Doug Pierce, David Redlawsk
Politics, Sharing And Emotion In Microblogs, Tuan-Anh Hoang, William Cohen, Ee Peng Lim, Doug Pierce, David Redlawsk
Research Collection School Of Computing and Information Systems
In political contexts, it is known that people act as "motivated reasoners", i.e., information is evaluated first for emotional affect, and this emotional reaction influences later deliberative reasoning steps. As social media becomes a more and more prevalent way of receiving political information, it becomes important to understand more completely the interaction between information, emotion, social community, and information-sharing behavior. In this paper, we describe a high-precision classifier for politically-oriented tweets, and an accurate classifier of a Twitter user's political affiliation. Coupled with existing sentiment-analysis tools for microblogs, these methods enable us to systematically study the interaction of emotion and …
Delayflow Centrality For Identifying Critical Nodes In Transportation Networks, Yew-Yih Cheng, Roy Ka Wei Lee, Ee-Peng Lim, Feida Zhu
Delayflow Centrality For Identifying Critical Nodes In Transportation Networks, Yew-Yih Cheng, Roy Ka Wei Lee, Ee-Peng Lim, Feida Zhu
Research Collection School Of Computing and Information Systems
In an urban city, its transportation network supports efficient flow of people between different parts of the city. Failures in the network can cause major disruptions to commuter and business activities which can result in both significant economic and time losses. In this paper, we investigate the use of centrality measures to determine critical nodes in a transportation network so as to improve the design of the network as well as to devise plans for coping with network failures. Most centrality measures in social network analysis research unfortunately consider only topological structure of the network and are oblivious of transportation …
Scalable Randomized Patrolling For Securing Rapid Transit Networks, Pradeep Varakantham, Hoong Chuin Lau, Zhi Yuan
Scalable Randomized Patrolling For Securing Rapid Transit Networks, Pradeep Varakantham, Hoong Chuin Lau, Zhi Yuan
Research Collection School Of Computing and Information Systems
Mass Rapid Transit using rail is a popular mode of transport employed by millions of people in many urban cities across the world. Typically, these networks are massive, used by many and thus, can be a soft target for criminals. In this paper, we consider the problem of scheduling randomised patrols for improving security of such rail networks. Similar to existing work in randomised patrols for protecting critical infrastructure, we also employ Stackelberg Games to represent the problem. In solving the Stackelberg games for massive rail networks, we make two key contributions. Firstly, we provide an approach called RaPtoR for …
Best Upgrade Plans For Large Road Networks, Yimin Lin, Kyriakos Mouratidis
Best Upgrade Plans For Large Road Networks, Yimin Lin, Kyriakos Mouratidis
Research Collection School Of Computing and Information Systems
In this paper, we consider a new problem in the context of road network databases, named Resource Constrained Best Upgrade Plan computation (BUP, for short). Consider a transportation network (weighted graph) G where a subset of the edges are upgradable, i.e., for each such edge there is a cost, which if spent, the weight of the edge can be reduced to a specific new value. Given a source and a destination in G, and a budget (resource constraint) B, the BUP problem is to identify which upgradable edges should be upgraded so that the shortest path distance between source and …
Using Case Studies To Design And Deliver Technology-Centered Computing Education Courses: An Innovative Approach From An Undergraduate Information Systems Program In Singapore, Ilse Baumgartner
Research Collection School Of Computing and Information Systems
While the advantages of using case studies as an educational vehicle in computing education appear to be more than obvious, there is a very limited amount of research works or practice papers reporting on actual implementations of undergraduate or graduate computing courses which would be largely based on case studies. This conference contribution reports on selected best practices of course design and delivery implemented in one of the core courses of the Bachelor of Science (Information Systems Management) degree program (BSc (ISM)) offered by the School of Information Systems (SIS) at the Singapore Management University (SMU). Nearly all assessments, exercises, …
Reviving Dormant Ties In An Online Social Network Experiment, Ee Peng Lim, Denzil Correa, David Lo, Michael Finegold, Feida Zhu
Reviving Dormant Ties In An Online Social Network Experiment, Ee Peng Lim, Denzil Correa, David Lo, Michael Finegold, Feida Zhu
Research Collection School Of Computing and Information Systems
Social network users connect and interact with one another to fulfil different kinds of social and information needs. When interaction ceases between two users, we say that their tie becomes dormant. While there are different underlying reasons of dormant ties, it is important to find means to revive such ties so as to maintain vibrancy in the relationships. In this work, we thus focus on designing an online experiment to evaluate the effectiveness of personalized social messages to revive dormant ties. The experiment carefully selects users with dormant ties so that no user gets mixed treatments and be affected by …
Mining Direct Antagonistic Communities In Signed Social Networks, David Lo, Didi Surian, Philips Kokoh Prasetyo, Zhang Kuan, Ee Peng Lim
Mining Direct Antagonistic Communities In Signed Social Networks, David Lo, Didi Surian, Philips Kokoh Prasetyo, Zhang Kuan, Ee Peng Lim
Research Collection School Of Computing and Information Systems
Social networks provide a wealth of data to study relationship dynamics among people. Most social networks such as Epinions and Facebook allow users to declare trusts or friendships with other users. Some of them also allow users to declare distrusts or negative relationships. When both positive and negative links co-exist in a network, some interesting community structures can be studied. In this work, we mine Direct Antagonistic Communities (DACs) within such signed networks. Each DAC consists of two sub-communities with positive relationships among members of each sub-community, and negative relationships among members of the other sub-community. Identifying direct antagonistic communities …
Anomaly Detection On Social Data, Hanbo Dai
Anomaly Detection On Social Data, Hanbo Dai
Dissertations and Theses Collection (Open Access)
The advent of online social media including Facebook, Twitter, Flickr and Youtube has drawn massive attention in recent years. These online platforms generate massive data capturing the behavior of multiple types of human actors as they interact with one another and with resources such as pictures, books and videos. Unfortunately, the openness of these platforms often leaves them highly susceptible to abuse by suspicious entities such as spammers. It therefore becomes increasingly important to automatically identify these suspicious entities and eliminate their threats. We call these suspicious entities anomalies in social data, as they often hold different agenda comparing to …
A Latent Variable Model For Viewpoint Discovery From Threaded Forum Posts, Minghui Qiu, Jing Jiang
A Latent Variable Model For Viewpoint Discovery From Threaded Forum Posts, Minghui Qiu, Jing Jiang
Research Collection School Of Computing and Information Systems
Threaded discussion forums provide an important social media platform. Its rich user generated content has served as an important source of public feedback. To automatically discover the viewpoints or stances on hot issues from forum threads is an important and useful task. In this paper, we propose a novel latent variable model for viewpoint discovery from threaded forum posts. Our model is a principled generative latent variable model which captures three important factors: viewpoint specific topic preference, user identity and user interactions. Evaluation results show that our model clearly outperforms a number of baseline models in terms of both clustering …
Real Time Event Detection In Twitter, Xun Wang, Feida Zhu, Jing Jiang, Sujian Li
Real Time Event Detection In Twitter, Xun Wang, Feida Zhu, Jing Jiang, Sujian Li
Research Collection School Of Computing and Information Systems
Event detection has been an important task for a long time. When it comes to Twitter, new problems are presented. Twitter data is a huge temporal data flow with much noise and various kinds of topics. Traditional sophisticated methods with a high computational complexity aren’t designed to handle such data flow efficiently. In this paper, we propose a mixture Gaussian model for bursty word extraction in Twitter and then employ a novel time-dependent HDP model for new topic detection. Our model can grasp new events, the location and the time an event becomes bursty promptly and accurately. Experiments show the …
Dhl And Singapore Management University Launch Green Transformation Lab, Singapore Management University
Dhl And Singapore Management University Launch Green Transformation Lab, Singapore Management University
SMU Press Releases
DHL, the world’s leading logistics company, is partnering with Singapore Management University (SMU) to accelerate the evolution of sustainable logistics across Asia Pacific with the launch of the Green Transformation Lab. This S$2 million initiative, hosted at the SMU School of Information Systems on the University’s city campus, will focus on the creation of innovative solutions to help organizations transform their businesses towards sustainable green growth and drive beneficial change in supply chains across the region. This joint DHL-SMU initiative will fulfill its mission through education, research and best practice development.