Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 5 of 5

Full-Text Articles in Social and Behavioral Sciences

Trust: The Feature That Vending Machines And Atms Share, But Simplygo Lacks, Sun Sun Lim Jan 2024

Trust: The Feature That Vending Machines And Atms Share, But Simplygo Lacks, Sun Sun Lim

Research Collection College of Integrative Studies

The article discussed the intricacies of trust in the SimplyGo debacle and highlighted how the design of physical interfaces like vending machines and ATMs and digital interfaces from apps like Grab, Parking.sg and ShopBack have critical features to instil trust. People need to be reassured that their transactions have proceeded as they should, and thay have not been short-changed.


Why We Should Remember The Soviet Information Age?, Ksenia Tatarchenko Oct 2022

Why We Should Remember The Soviet Information Age?, Ksenia Tatarchenko

Research Collection College of Integrative Studies

How to navigate the rapidly changing digital geopolitics of the world today? How do we make sense of digital transformation and its many social, political, cultural, and environmental implications at different locations around the world?


Communicative Strategies For Building Public Confidence In Data Governance: Analyzing Singapore's Covid-19 Contact-Tracing Initiatives, Gordon Kuo Siong Tan, Sun Sun Lim Jun 2022

Communicative Strategies For Building Public Confidence In Data Governance: Analyzing Singapore's Covid-19 Contact-Tracing Initiatives, Gordon Kuo Siong Tan, Sun Sun Lim

Research Collection College of Integrative Studies

Effective social data governance rests on a bedrock of social support. Without securing trust from the populace whose information is being collected, analyzed, and deployed, policies on which such data are based will be undermined by a lack of public confidence. The COVID-19 pandemic has accelerated digitalization and datafication by governments for the purposes of contact tracing and epidemiological investigation. However, concerns about surveillance and data privacy have stunted the adoption of such contact-tracing initiatives. This commentary analyzes Singapore's contact-tracing initiative to uncover the reasons for public resistance and efforts by the state to address them. The government's contact-tracing program …


The (Digital) Medium Of Mobility Is The Message: Examining The Influence Of E-Scooter Mobile App Perceptions On E-Scooter Use Intent, Rabindra Ratan, Kelsey Earle, Sonny Rosenthal, Vivian Hsueh Hua Chen, Andrew Gambiro, Gerard Goggin, Hallam Stevens, Benjamin Li, Kwan Min Lee Jan 2021

The (Digital) Medium Of Mobility Is The Message: Examining The Influence Of E-Scooter Mobile App Perceptions On E-Scooter Use Intent, Rabindra Ratan, Kelsey Earle, Sonny Rosenthal, Vivian Hsueh Hua Chen, Andrew Gambiro, Gerard Goggin, Hallam Stevens, Benjamin Li, Kwan Min Lee

Research Collection College of Integrative Studies

The present research examines how perceptions of e-scooter mobile apps (i.e., a communication technology) influence intent to use e-scooters (i.e., a transportation technology) while considering other perceptions specific to e-scooters (ease of use, usefulness, safety, environmental impact, and enjoyment), context of use (geographic landscape), and demographic factors (age and sex). Results suggest mobile app perceived ease of use is associated with e-scooter use intent and this effect is mediated by e-scooter perceived usefulness, even when controlling for e-scooter perceived ease of use as well as other influential elements of e-scooter use. In addition to illustrating the importance of user experiences …


A Tripartite Model Of Trust In Facebook: Acceptance Of Information Personalization, Privacy Concern, And Privacy Literacy, Sonny Rosenthal, Ole-Christian Wasenden, Gorm-Andreas Gronnevet, Rich Ling Nov 2020

A Tripartite Model Of Trust In Facebook: Acceptance Of Information Personalization, Privacy Concern, And Privacy Literacy, Sonny Rosenthal, Ole-Christian Wasenden, Gorm-Andreas Gronnevet, Rich Ling

Research Collection College of Integrative Studies

This study draws on the mental accounting perspective and a tripartite model of trust to explain why users trust Facebook. We argue that trust in Facebook is related to (1) trust in companies that collect personal data, (2) acceptance of information personalization, (3) low privacy concern, and (4) low privacy literacy. Further, we argue that privacy literacy amplifies the relationship between privacy concern and the other factors. This is because, among individuals with high privacy literacy, privacy concern is especially diagnostic of the potential harms of a loss of privacy. These arguments align broadly with theorizations about factors influencing privacy-related …