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Social and Behavioral Sciences Commons

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Communication Technology and New Media

The University of Akron

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Full-Text Articles in Social and Behavioral Sciences

Promoting Trustworthiness And Discoverability In An S-Town Of Osn Documents, Laurie J. Bonnici Dec 2017

Promoting Trustworthiness And Discoverability In An S-Town Of Osn Documents, Laurie J. Bonnici

Proceedings from the Document Academy

The realm of online social networks (OSN) has evolved rapidly over the last decade. While literature has primarily focused on Twitter, Facebook presents a unique forum for seeking secondhand knowledge on highly specialized topics including life-threatening medical conditions. Cognitive authority expressed through accounts of personal experiences augments authoritative resources that often are inaccessible or non-existent. OSN posts in Facebook groups appear as a plethora of documents thrown upon the virtual floor, disorganized and unsearchable. This paper offers ideas of what could be possible when interaction design (Ixd) is applied to Facebook groups to promote trustworthiness and discoverability for the information …


Newsrooms And Social Media, Hanna E. Steinker Jan 2016

Newsrooms And Social Media, Hanna E. Steinker

Williams Honors College, Honors Research Projects

The purpose of this research is to identify how local newspapers and newsrooms are converging to social media. An Ohio newspaper, The Post volunteered to have its Facebook Pages analytics studied over the course of two months, August through September. A constructed week was formed and four of the company’s Facebook Pages were analyzed. The study intends to examine the current social media position of The Post, assess the potential or areas of growth, and create a best practices manual to propel the selected newspaper’s social media accounts forward. Unlike traditional newspaper consumers, social media users tend to gather their …