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Social and Behavioral Sciences Commons™
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Articles 1 - 7 of 7
Full-Text Articles in Social and Behavioral Sciences
Motivational Interviewing: A Strategy To Improve Health Professional's Communication, Lanita James
Motivational Interviewing: A Strategy To Improve Health Professional's Communication, Lanita James
Walden Dissertations and Doctoral Studies
Miscommunication between patients and healthcare professionals is common in U.S. hospitals and is considered one of the chief factors in reduced patient satisfaction with care. Collaboration with the nurse researcher who reviewed the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) data for a local hospital noted that negative ratings were directly related to the miscommunication between the patient and care providers. Further identified that the nursing staff was not knowledgeable about evidenced-based strategies needed to communicate effectively with the patients. The purpose of this DNP project was to develop an education program to increase nurses' knowledge about …
Exploring The Value Of Technology Within Cross-Departmental Communications, Brian J. Luckey
Exploring The Value Of Technology Within Cross-Departmental Communications, Brian J. Luckey
Walden Dissertations and Doctoral Studies
While many midsized businesses have invested in technology to support business operations, most have not realized the potential value of using technology to collaborate cross-departmentally. There is a lack of knowledge concerning strategies for using technology to facilitate effective organizational communications, which has resulted in operating technology investments being made without corresponding investments in communication technologies. The purpose of this qualitative case study was to fill the knowledge gap concerning the impact of technology for cross-departmental communications. The theoretical foundation for this study was based on systems theory, organizational theory, and stakeholder theory. The key research question involved the impact …
Communicating Organizational Vision And Values To A Multigenerational Workforce, Jose M. Peralta
Communicating Organizational Vision And Values To A Multigenerational Workforce, Jose M. Peralta
Walden Dissertations and Doctoral Studies
Differences in values, motives, and beliefs of members of a multigenerational workforce can negatively impact organizational sustainability. Business leaders who cannot communicate organizational vision and values to a multigenerational workforce risk reduced organizational sustainability. Grounded in generational cohort theory, communication accommodation theory, and organizational culture theory, the purpose of this multiple case study was to explore strategies that leaders of multigenerational workforces within the financial industry use to communicate organizational values and vision for a sustainable work environment. Participants comprised five financial organization leaders in New York City who successfully implemented communication strategies to communicate organizational vision and values for …
A Qualitative Phenomenological Study Exploring Aviation Communication Experiences Of North American Pilots, Sonia Fay Bush
A Qualitative Phenomenological Study Exploring Aviation Communication Experiences Of North American Pilots, Sonia Fay Bush
Walden Dissertations and Doctoral Studies
Human factors contribute to approximately 75% of aviation accidents. The lack of effective flight deck communication has caused numerous aviation accidents which has resulted in the loss of many human lives. The specific management problem was that standardized flight deck communication of airline pilots may not be sufficient to prevent aviation accidents. The focus of the study was the lived flight deck communication experiences of North American pilots. Using the Observer Model of Communicology formed the conceptual framework for this study, 15 participants were selected, using purposive sampling. Data collection was accomplished via one-on-one interviews. Coding and thematic analysis were …
The Role Of Leadership Communication Patterns On Organizational Effectiveness, Nidal Pascoe
The Role Of Leadership Communication Patterns On Organizational Effectiveness, Nidal Pascoe
Walden Dissertations and Doctoral Studies
Abstract The communication patterns of leaders in the workplace are vital to ensuring productivity and meeting organizational mission and goals. The quality of workplace communication from the leaders impacts the perceptions of employees about the workplace and their ability to fulfill organizational missions and goals. Communication can be delivered through multiple technological means, in person, and in writing. Message delivery also can convey the tone of the sender. The purpose of this case study was to identify the communication patterns between the executive leaders and six of eight site leaders of a nonprofit counseling center focused on serving children and …
Eye Gaze Technology For Nonverbal Students With Cortical Visual Impairment, Hannah Sykes
Eye Gaze Technology For Nonverbal Students With Cortical Visual Impairment, Hannah Sykes
Walden Dissertations and Doctoral Studies
AbstractThe problem that this study addressed was eye gaze technology for nonverbal students with cortical visual impairment (CVI). There are no studies examining educators’ viewpoints on the usefulness of eye gaze technology for communication and language development of nonverbal students with CVI. The purpose of this basic qualitative study was to explore what educators think about the usefulness of eye gaze technology on communication and language development for nonverbal students with CVI. The conceptual framework applied to this basic qualitative study was based on the unified theory of acceptance and use of technology (UTAUT) and John Dewey’s pragmatism theory. The …
Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session
Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session
Walden Dissertations and Doctoral Studies
Virtual teams have become a cost-saving strategy for global collaboration and training, but trust and communication failures decrease overall performance. Business leaders who fail to understand the relationship between organizational trust, communication, and team performance undermine global virtual teams’ full potential. Grounded in the life cycle of virtual teams’ theory, the purpose of this quantitative correlational study was to examine the relationship between organizational trust, communication, and team performance within virtual teams in the information technology (IT) industry. Data were collected from survey responses of 48 virtual IT business leaders who work in the Washington, D.C. metro area. The results …