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Social and Behavioral Sciences Commons

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Articles 1 - 5 of 5

Full-Text Articles in Social and Behavioral Sciences

Tricks Of The Trade For Trade Shows (Part 1), Douglas J. Swanson Ed.D Apr Dec 1993

Tricks Of The Trade For Trade Shows (Part 1), Douglas J. Swanson Ed.D Apr

Douglas J. Swanson, Ed.D APR

No abstract provided.


Recharging Your Customer Service Skills, Douglas J. Swanson Ed.D Apr Nov 1993

Recharging Your Customer Service Skills, Douglas J. Swanson Ed.D Apr

Douglas J. Swanson, Ed.D APR

No abstract provided.


Networking: Beyond The Buzz Word, Douglas J. Swanson Ed.D Apr Sep 1993

Networking: Beyond The Buzz Word, Douglas J. Swanson Ed.D Apr

Douglas J. Swanson, Ed.D APR

No abstract provided.


News Media Narratives Of Interethnic Isolation And Confrontation In Post-Andrew Dade County, Florida, Douglas J. Swanson Ed.D Apr Apr 1993

News Media Narratives Of Interethnic Isolation And Confrontation In Post-Andrew Dade County, Florida, Douglas J. Swanson Ed.D Apr

Douglas J. Swanson, Ed.D APR

Hurricane Andrew was the costliest natural disaster to strike the United States, and the strongest hurricane since the 1920s. Andrew permanently changed the landscape by wiping out entire communities and scattering the people who lived in them. At least 20 deaths were directly attributed to the storm. Property damage was calculated into the tens of billions of dollars. We can lessen the impact of such a future event upon people by gaining a greater understanding of the communication patterns that develop among survivors after a hurricane or other natural disaster has passed--particularly, survivors of differing ethnic and cultural backgrounds. By …


Toward A Policy For Managing The Use Of Computer Mediated Communication In The Workplace, Douglas J. Swanson Ed.D Apr Jan 1993

Toward A Policy For Managing The Use Of Computer Mediated Communication In The Workplace, Douglas J. Swanson Ed.D Apr

Douglas J. Swanson, Ed.D APR

Within the past decade, there has been tremendous growth in the number of businesses and not-for-profit organizations which have become equipped with computers and have empowered workers to use them to communicate. This new form of on-the-job empowerment is known as Computer Mediated Communication (CMC). CMC's use has resulted in greater production and performance in the workplace. It has also resulted in an increased amount of tension observed between management and subordinates. This tension is evidenced through accounts of people's behavior in the workplace-- specifically, accounts of members of management who perceive a lessening of their ability to control the …