Social and Behavioral Sciences Commons^™

Bending The Rules Of “Professional” Display: Emotional Improvisation In Caregiver Performances, Jayne M. Morgan, Kathleen J. Krone

Department of Communication Studies: Faculty Publications

Organizational norms of emotional expression are open to negotiation through improvised performances, as employees may bend or break emotion rules to gain more leeway in expressiveness and participate in the development of their own role identities in the workplace. In this ethnographic study, a dramaturgical perspective is used to analyze the processes and outcomes of emotional improvisation as observed among nurses, technicians, and physicians in a cardiac care center. It was found that the emphasis on maintaining a “professional” appearance in caregiving largely constrains actors to perform along their scripted roles. Results are discussed in terms of practical implications for …

2001 Presidential Address: Do More With More, Dawn O. Braithwaite

Department of Communication Studies: Faculty Publications

As I have listened to, and recently reread the addresses of our WSCA Presidents, I have been moved and challenged by their words and their wisdom. And their speeches are challenging. They have exhorted us to embrace quality discourse, to welcome change, to maintain the centrality of communication in the university of the 21st century, and to avoid becoming out-of-touch whiners. I wondered, what can I add to their words in my own address?

Over this past year, I have thought about my life as a communication professor. How are my times similar and different from those who have come …

Exploring The Emergent Identities Of Future Physicians: Toward An Understanding Of The Ideological Socialization Of Osteopathic Medical Students, Lynn M. Harter, Kathleen J. Krone

Department of Communication Studies: Faculty Publications

This project brings contextual factors to the forefront of socialization research by investigating how medical ideology relates to the formation of the identities of students of osteopathic medicine. In particular, we investigate their attitudes toward, the role of communication in, and the expression of emotion in health care delivery. Through in-depth interviews with students about their vocational development experiences, we began exploring their emergent identities as future practitioners of osteopathic medicine. Three themes emerged from a constant comparative analysis of data, including (a) selecting osteopathic medicine, (b) encountering osteopathy, and (c) students’ emergent identities. These themes, and their respective subthemes, …

The Boundary-Spanning Role Of A Cooperative Support Organization: Managing The Paradox Of Stability And Change In Non-Traditional Organizations, Lynn M. Harter, Kathleen J. Krone

Department of Communication Studies: Faculty Publications

This project provides an interpretation of how one cooperative support organization, the Nebraska Cooperative Council, discursively functions to help its constituent cooperatives consolidate resources in order to better intersect with organizations in a larger bureaucratic system. In analyzing qualitative data collected through in-depth interviews, surveys, and organizational documents, we found the paradox of stability and change a revealing prism through which to make sense of participants’ experiences. We work toward locating and describing how the Council, through its boundary-spanning activities, helps cooperatives manage the paradox of stability and change while protecting their core participatory ideologies. By providing networks of learning, …

“Becoming A Family”: Developmental Processes Represented In Blended Family Discourse, Dawn O. Braithwaite, Loreen N. Olson, Tamara D. Golish, Charles Soukup, Paul Turman

Department of Communication Studies: Faculty Publications

We adopted a process-focus in order to gain a deeper understanding of how (step) blended family members experiencing different developmental pathways discursively represented their processes of becoming a family. Using a qualitative/interpretive method, we analyzed 980 pages of interview transcripts with stepparents and stepchildren. We studied the first four years of family development, using the five developmental pathways developed by Baxter, Braithwaite, and Nicholson (1999). Three salient issues identified in the family experiences were boundary management, solidarity, and adaptation. While the negotiation of these issues varied across the five trajectories, there were commonalities across family experiences that helped determine whether …

Integrated Academic Student Support Services At Loyola University: The Library As A Resource Clearinghouse, Elizabeth Orgeron

E-JASL 1999-2009 (Volumes 1-10)

Higher education has seen the emergence of new models of student support services. These models vary greatly, ranging from those that, for example, simply streamline the registration process, to others that base new building construction on studies done about the information and service access needs of students.

In the recent past, colleges and universities have felt the impact of significantly higher drop out rates among freshman, and they have made attempts to assuage these rising attrition rates. Through extensive study of college campus culture and student needs, many institutions are changing long-standing protocols and adding a technology rich, user friendly …

Teaching Information Literacy In 50 Minutes A Week: The Crush Experience, Judith Faust

E-JASL 1999-2009 (Volumes 1-10)

The development of information literacy is central to the academic success of undergraduates, yet few universities require formal, credit-bearing courses taught by librarians to ensure that students develop these lifelong learning skills and abilities. Where such courses do exist, they are often isolated in the curriculum and rarely linked to the General Education experience. This article describes a General Education program begun in 1998-1999 at California State University, Hayward (CSUH), in which a cohort of students and faculty spend the year exploring a common theme in a series of linked courses, which include an information literacy class. Librarians teach a …

Making Good Tenure Decisions, Samuel L. Becker, Kathleen M. Galvin, Marsha Houston, Gustav W. Friedrich, Judy C. Pearson, William J. Seiler, Judith S. Trent

Department of Communication Studies: Faculty Publications

Whether to recommend the granting or denial of tenure to a faculty member is the most important decision a department makes. It not only has an effect on the professional life of a colleague, it has a major influence on the direction and long-term quality of the department. Therefore, it is essential that the decision be a good one. Although there is no way to absolutely ensure it, since some faculty members greatly improve with time and experience, while others fall apart, we believe the criteria and procedures we suggest can help to substantially increase the probability of a good …

Technology As The Representative Anecdote In Popular Discourses Of Health And Medicine, Lynn M. Harter, Phyllis Japp

Department of Communication Studies: Faculty Publications

Using a Burkean framework (1969), this article approaches medical dramas as cultural texts to be read for dominant meanings of health and health care. Burke’s representative anecdote illuminates the melding of science, technology, and healing in popular discourses of health, establishing technological intervention as the norm and marginalizing nontechnological (i.e., alternative) forms of health care. Popular entertainment reinforces this anecdote in narratives of healing as technological competence triumphing over nature.

Finding The Meanings Of College Drinking: An Analysis Of Fraternity Drinking Stories, Thomas Workman

Department of Communication Studies: Faculty Publications

College drinking has traditionally been studied from a public health perspective that attempts to quantify behavior as a means toward description, explanation, and intervention. This article offers a critical and cultural approach to understanding the meanings and functions of high-risk drinking and the ways in which those meanings are reproduced within the culture. Data were collected via an ethnographic study of fraternity members at a large midwestern university to explore the communication of excessive drinking norms. Viewed from various narrative and structural theories, the study examines collected drinking stories as a source for analyzing the construction of meanings surrounding drunkenness …

Malcolm Maclean, Jr.: Ahead Of His Time And Ahead Of Our Time, Will Norton

College of Journalism and Mass Communications: Faculty Publications

In a recent essay Stephen Reese (1999, 70), chair of the Department of Journalism at the University of Texas, assessed the media today and analyzed the condition of journalism education and concluded that foundations and media corporations are having more influence on journalism programs than at any time in the history of journalism education. As I read the essay by Reese, I noted many observations that Malcolm MacLean made three decades ago, but nowhere was MacLean cited. In fact, I do not believe Reese could have described the influence of media as a new problem if he had known about …