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Social and Behavioral Sciences Commons

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Communication

Singapore Management University

Research Collection Lee Kong Chian School Of Business

2007

Articles 1 - 4 of 4

Full-Text Articles in Social and Behavioral Sciences

Knowledge Narratives And Heterogeneity In Management Consultancy And Business Services, Robin Fincham, Timothy Adrian Robert Clark, Karen Handley, Andrew Sturdy Dec 2007

Knowledge Narratives And Heterogeneity In Management Consultancy And Business Services, Robin Fincham, Timothy Adrian Robert Clark, Karen Handley, Andrew Sturdy

Research Collection Lee Kong Chian School Of Business

In the professional services, diversification into various types of business advice has implications for knowledge boundaries. This is a sector of changing jurisdictional patterns and periodic reconstruction. Firms like large law practices that feed services into corporate clients have been merging to provide global coverage (Suddaby and Greenwood, 2001; Suddaby et al., 2004). But new specialisms in areas like consulting and IT are even more dynamic. Patterns such as the growth in outsourcing and movement into management consulting accounted for stupendous growth of the global accounting firms. These changes have themselves been overtaken, as the IT and systems giants muscled …


Cross-Cultural Differences In Learning And Education: Stereotypes, Myths And Realities, Gerhard Apfelthaler, Katrin Hansen, Stephan Keuchel, Christa Mueller, Martin Neubauer, Siow-Heng Ong, Nirundon Tapachai Oct 2007

Cross-Cultural Differences In Learning And Education: Stereotypes, Myths And Realities, Gerhard Apfelthaler, Katrin Hansen, Stephan Keuchel, Christa Mueller, Martin Neubauer, Siow-Heng Ong, Nirundon Tapachai

Research Collection Lee Kong Chian School Of Business

Despite the fact that both learning styles and cross-cultural differences have been important research topics for decades, surprisingly little work has been done on comparisons of learning behaviour across cultures and its impact for teachers working in culturally mixed settings. This chapter is based on a research project funded by the European Union seeking to provide fresh knowledge on cross-national differences in attitudes towards learning of students from selected countries. It reports on the results from Austria, Germany, Singapore and Thailand and outlines some of the implications for teaching in higher education.


Why Is There No Game?' Critical Success Factors In Blending An E-Learning Module Into A Knowledge Management Course: A Case Study From The Singapore Management University (Smu), Thomas Menkhoff, Yue Kee Wong, Tze Yian Thang, Donata Ty Edgardo Jul 2007

Why Is There No Game?' Critical Success Factors In Blending An E-Learning Module Into A Knowledge Management Course: A Case Study From The Singapore Management University (Smu), Thomas Menkhoff, Yue Kee Wong, Tze Yian Thang, Donata Ty Edgardo

Research Collection Lee Kong Chian School Of Business

In 2005, the authors of this essay led the development and launch of SMU's (Singapore Management University) first e-learning package on 'Knowledge Management'. This package has been integrated into the overall teaching strategy, thereby fulfilling the University's mission to be "committed to an interactive, participative and technologically-enabled learning experience"

Since its inception in 2000, SMU's educational and administrative practices are modelled after American institutions, in particular the Wharton School of the University of Pennsylvania. To support SMU's unique pedagogy, wireless technology for mobile computing is a central feature at SMU.

Against this background, the paper presents a self-critical and reflective …


Integrated Crisis Mapping: Towards A Publics-Based, Emotion-Driven Conceptualization In Crisis Communication, Yan Jin, Augustine Pang, Glen T. Cameron Jan 2007

Integrated Crisis Mapping: Towards A Publics-Based, Emotion-Driven Conceptualization In Crisis Communication, Yan Jin, Augustine Pang, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

Extending current situation-based conceptualizations of crisis response, this paper develops a more generic and systemic approach tounderstanding the role of emotions in crisis situations. Taking an integrated approach, the authors propose a public-based, emotion-drivenperspective to crisis communication modeling, mapping different crisistypes, and underpinning them with two continua, the organization’s involvement with the crisis issue and primary public’s coping strategy. Thepaper further argues that the appropriate crisis response and tools tomanage a crisis should address the full range of emotions for optimal effectiveness at both strategic and tactical levels.