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Social and Behavioral Sciences Commons

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Communication

James Madison University

Masters Theses, 2010-2019

Dialogue

Publication Year

Articles 1 - 2 of 2

Full-Text Articles in Social and Behavioral Sciences

#Zika #Olympics: The Use Of Dialogue In Tweets Regarding The Zika Virus And The 2016 Rio Olympics, Daniel W. Vieth May 2017

#Zika #Olympics: The Use Of Dialogue In Tweets Regarding The Zika Virus And The 2016 Rio Olympics, Daniel W. Vieth

Masters Theses, 2010-2019

Previous research has observed the use of social media by health organizations; however, few studies have addressed how health organizations use these media to build relationships with publics. This thesis addresses this gap by applying Kent and Taylor’s (2002) dialogic tenets to Twitter messages regarding the 2015-2016 Zika virus epidemic and the 2016 Rio Olympics. First a pilot study used a quantitative survey to find that individuals were using online media to seek information about Zika, and that the public generally had high threat salience toward the virus. Next, social network analyzer Netlytic was used to collect Tweets that mentioned …


Making Sense Of Mediation: The Intersection Of Critical Event Narratives At A Community Conflict Resolution Center, Eric Dirth May 2015

Making Sense Of Mediation: The Intersection Of Critical Event Narratives At A Community Conflict Resolution Center, Eric Dirth

Masters Theses, 2010-2019

This research investigated the unique narratives of one community mediation center’s stakeholders to illuminate the interconnectedness of the center’s stakeholders and the role critical events play in their retrospective sensemaking. A qualitative study, employing an autoethnographic and narrative analysis, was conducted at a local mediation center over a period of six months to explore the communicative interactions involved in the stakeholders’ tellings and retellings of stories of significant change. Results offered a rich understanding of the significant moments taking place at the community mediation center and the communicative triggers of these critical event experiences. Critical event triggers included: accelerated learning, …