Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 1 of 1
Full-Text Articles in Social and Behavioral Sciences
Service Quality Assessment Of Hospital Libraries: A Libqual+ Survey, Hamed Nasibi-Sis, Saeideh Valizadeh-Haghi, Soheila Zare, Abdolvahed Orazi
Service Quality Assessment Of Hospital Libraries: A Libqual+ Survey, Hamed Nasibi-Sis, Saeideh Valizadeh-Haghi, Soheila Zare, Abdolvahed Orazi
Library Philosophy and Practice (e-journal)
Objective: The purpose of this research is to evaluate the hospital libraries service quality of Shahid Beheshti University of Medical Sciences from the users’ perspectives based on the LibQUAL+ model. Furthermore, is to make a comparison between library services of general hospitals versus specialized one. Materials and methods: The survey used the LibQUAL+ model to evaluate service quality of libraries of general as well as specialized hospitals of Shahid Beheshti University of Medical Sciences (12 libraries) (Iran). The data were collected from library clients by administering the LibQUAL+ questionnaire in a printed format. Results: It has been revealed that hospital …