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Full-Text Articles in Social and Behavioral Sciences
Strategies To Implement Iso 9001 In A Government Organization In Jamaica, Yvette M. Castell
Strategies To Implement Iso 9001 In A Government Organization In Jamaica, Yvette M. Castell
Walden Dissertations and Doctoral Studies
Managers of government organizations in Jamaica often have difficulty implementing the International Organization for Standardization (ISO) 9001 standard. Jamaica's Minister of Industry, Investment, and Commerce considered ISO 9001 certification as critical for international competitiveness as lacking the standard had the potential to become a barrier to trade. The purpose of this single case study was to explore the strategies that managers of a government organization in Jamaica used to implement ISO 9001 successfully. The conceptual framework was the total quality management concept encompassing Deming's plan-do-check-act cycle. Data collection entailed organizational document reviews and semistructured interviews of 4 managers in an …
Law Enforcement Leadership Training Strategies, Will O'Neill
Law Enforcement Leadership Training Strategies, Will O'Neill
Walden Dissertations and Doctoral Studies
Senior law enforcement leaders are looking for leadership training strategies to develop future law enforcement leaders. The purpose of this single case study was to explore U.S. law enforcement leaders' training strategies to develop future leaders. The sample was comprised of 18 senior Northern Virginia executive law enforcement leaders who have leadership development strategies currently in use. The conceptual framework for this study was human capital theory. The data collection process included semistructured interviews, a review of training documentation, and direct observation related to leadership development. Based on methodological triangulation of the data sources and analysis of the data, 3 …