Social and Behavioral Sciences Commons^™

All Quiet On The Digital Front: The Unseen Psychological Impacts On Cybersecurity First Responders, Tammie R. Hollis

USF Tampa Graduate Theses and Dissertations

Driven by the increasing frequency of cyberattacks and the existing talent gap between industry needs and skilled professionals, this research study focused on the crucial human element in the domain of cybersecurity incident response. The objective of this dissertation was to offer a meaningful exploration of the lived experiences encountered by cybersecurity incident responders and an assessment of the subsequent impacts on their well-being. Additionally, this study sought to draw comparisons between the experiences of cybersecurity incident responders and their counterparts in traditional emergency response roles. Semi-structured interviews were conducted with a cohort of 22 individuals with first-hand experience working …

Human Vs Machine: Hyper-Realistic Avatars And Their Efficacy As A Communication Channel, Jill S. Schiefelbein

USF Tampa Graduate Theses and Dissertations

Hyper-realistic avatars (HRAs), a form of synthetic media, are custom-created digital embodiments of a human, created by capturing and combining that person’s video and vocal likeness. This is the first known study of the efficacy of videos delivered by hyper-realistic avatars as a communication channel in comparison to videos delivered by their human counterparts. An experiment testing how information retention, engagement, and trust vary between viewers of videos delivered by a real human, videos delivered by the HRA representing that same human, and videos delivered by the HRA that discloses to viewers that it is a hyper-realistic avatar is presented. …

Communicating For Success: The Importance Of Fairness In Pre-Merger Communication, Correy Retzloff

USF Tampa Graduate Theses and Dissertations

This phenomenological study explores the complexities and influences of pre-merger communication on M&A outcomes from a stakeholder perspective, using the Fair Process Theoretical Framework. The study identified the following six key themes related to pre-merger communication broken down into two distinct categories: important aspects to employees, which include Open and Honest Communication, Engagement and Clarity, Participation and Collaboration, and best practices managers can implement, such as Undertake Fair and Engaging Communication, Prioritize Strategic and Cultural Communication, Ensure Effective and Compliant Communication. The study also found that effective pre-merger communication can positively influence perceptions of fairness in the merging process. These …

Essays On Contributions In Social Knowledge-Sharing Platforms And Their Impact On Employee Performance And Job Mobility, Moe Esmaeili

USF Tampa Graduate Theses and Dissertations

In recent years, the interest of practitioners and managers in social networking applications and social knowledge-sharing has increased. While these platforms allow individuals to collaborate, form/maintain social ties, and share/receive knowledge and expertise, and share/receive knowledge/expertise, they also provide a unique collaborative environment for organizations, enabling leaders to promote communication and collaboration among employee silos, engage them with others, and promote corporate core values once adopted internally.

Despite increasing efforts by scholars to uncover the underlying factors that influence members' participation in such platforms, there is still a lack of understanding of the fundamental motivating factor for such contributions and …

Hidden Struggles Within The Mental Healthcare Workplace, Tammy V. Smith

USF Tampa Graduate Theses and Dissertations

For decades, the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) have reported on the worldwide pervasiveness and increasing societal costs associated with Adverse Childhood Experiences (ACEs). A recent post on the WHO website cited recent scientific research (2022) indicating the magnitude of harmful effects attributed to ACEs, even classifying them as “violence against children.” Esaki and Larkin (2013) indicate that ACEs are prevalent among many social service professionals, including mental health clinicians.

This study uses mental health clinicians as the sample population to identify the impact of ACEs on job performance. Findings from a volunteer …

An Analysis Of International Soccer Fans’ Knowledge Of Qatar, Perceptions Of Qatar’S Country Image, And Intention To Support The 2022 Fifa World Cup, Taleb Al-Adbah

USF Tampa Graduate Theses and Dissertations

International sporting competitions have become an essential tool for countries to promote a favorable image of themselves around the world. This study focuses on the FIFA 2022 World Cup, which will be hosted by Qatar - the first Arab country ever to host the event. Since 2010, when Qatar was awarded the FIFA 2022 World Cup, several studies have shown that soccer fans are hesitant to attend matches in Qatar. This study investigates the correlations between soccer fans’ level of knowledge, soccer fans’ perception of Qatar using a 4D model of country image, and soccer fans’ behavioral intention to support …

The Need To Address Religious Diversity At Work: An All-Inclusive Model Of Spirituality At Work, Ivonne Valero Cázares

USF Tampa Graduate Theses and Dissertations

This thesis discusses the importance of embracing religion and spirituality in the workplace as an aspect of workplace diversity. This document aims to help us understand the definition of spirituality at the workplace and its constituents.

We conducted a literature review from predominant scholars about the salience of spirituality and religion at the workplace and its relevance to building meaning, connectedness, and a sense of belonging. We will also review Maslow's theory of Human Needs, his research on human peak-experiences, and its correlation to self-actualization and transcendence.

We will present a new model of Spirituality and Religion at the workplace …

Creating A Short, Public-Domain Version Of The Cpai-2: Using An Algorithmic Approach To Develop Public-Domain Measures Of Indigenous Personality Traits, Mukhunth Raghavan

USF Tampa Graduate Theses and Dissertations

In this study we aimed to create a short, public-domain analogue of the Cross-Cultural (Chinese) Personality Assessment Inventory (CPAI-2; F. M. Cheung et al., 1996). Emic (culture-specific) traits measured by the CPAI-2 are purportedly specific to the Chinese culture and argued to not be fully captured by the consensus Big Five personality trait taxonomy. Research suggests that CPAI-2 traits may have unique predictive power, especially in non-Western contexts. However, research has been hampered by several limitations of the measure. The inventory is proprietary and long, with 341 items forming 28 scales and four factors. Cross-cultural personality research would benefit from …

Fighting Mass Diffusion Of Fake News On Social Media, Abdallah Musmar

USF Tampa Graduate Theses and Dissertations

Fake news has been considered one of the most challenging problems in the last few years. The effects of spreading fake news over social media platforms are widely observed across the globe as the depth and velocity of fake news reach far more than real news (Vosoughi et al., 2018). The plan for the following dissertation is to investigate the mass spread of fake news across social media and propose a framework to fight the spread of fake news by mixing preventive methods that could hinder the overall percentage of fake news sharing. We plan to create a study on …

Designing Targeted Mobile Advertising Campaigns, Kimia Keshanian

USF Tampa Graduate Theses and Dissertations

With the proliferation of smart, handheld devices, there has been a multifold increase in the ability of firms to target and engage with customers through mobile advertising. Therefore, not surprisingly, mobile advertising campaigns have become an integral aspect of firms’ brand building activities, such as improving the awareness and overall visibility of firms' brands. In addition, retailers are increasingly using mobile advertising for targeted promotional activities that increase in-store visits and eventual sales conversions. However, in recent years, mobile or in general online advertising campaigns have been facing one major challenge and one major threat that can negatively impact the …

Gao Bid Protests By Small Business: Analysis Of Perceived And Reported Outcomes In Federal Contracting, David M. Snyder

USF Tampa Graduate Theses and Dissertations

The purpose of this research is to better understand GAO bid protest outcomes, if they are perceived as effective by stakeholders particularly small businesses, and what implications perceptions of outcomes have for small businesses. As a small business owner in the U.S. Federal government contracting space, the rationale for this research improves my business’s performance and inform other small business practitioners of the practical utility of GAO protests. The GAO protest system is well intended American innovation in accountability of government agencies’ acquisition of supplies and services.

The GAO reports protest outcome rates are reflected as moderately effective at approximately …

Impact Of Health It On Practice Of Medicine, Deepti Singh

USF Tampa Graduate Theses and Dissertations

This dissertation focuses on three key facets of health IT impact on the practice of medicine: (1) Clinical impact on practitioner outcomes through malpractice claims, (2) Socio-economic impact on patient outcomes through the clinical treatment of social determinants of health (SDOH), and (3) Organizational impact on Long-Term Post-Acute Care (LTPAC) Facilities. The first dissertation essay (Chapter 1) investigates the impact of Health IT on the nature and severity of malpractice claims reported in Florida from 2009-2016. The essay empirically examines the treatment effect of federal initiatives, specifically the Meaningful Use program, on medical practitioners enrolled in the Medicare program and …

Digital Identity: A Human-Centered Risk Awareness Study, Toufic N. Chebib

USF Tampa Graduate Theses and Dissertations

Cybersecurity threats and compromises have been at the epicenter of media attention; their risk and effect on people’s digital identity is something not to be taken lightly. Though cyber threats have affected a great number of people in all age groups, this study focuses on 55 to 75-year-olds, as this age group is close to retirement or already retired. Therefore, a notable compromise impacting their digital identity can have a major impact on their life.

To help guide this study, the following research question was formulated, “What are the risk perceptions of individuals, between the ages of 55 and 75 …

Work Motivation In Wealth Management: The Role Of Self Determination Theory, Mark J. Mattia

USF Tampa Graduate Theses and Dissertations

In this paper, we use Self Determination Theory (Ryan & Deci, 2000A, Deci & Ryan, 2008) as the underlying theory to help determine the factors that may influence wealth advisors to consider leaving (or being committed) to their positions. Baard et al. (2004) established that Self-determination theory was relevant to motivation in the workplace. This quantitative study utilizes a survey instrument that incorporates many already proven reliable and valid items from Self-determination Theory to better understand the wealth advisor work motivation framework. This topic is important within financial services since positive work motivation has been tied to positive work outcomes …

Exploring The Association Of Academic Psychological Capital And Experiential Learning With Academic Performance, Diane Kutz

USF Tampa Graduate Theses and Dissertations

This research study expands upon the body of research seeking to define the effect of Academic Psychological Capital (Academic PsyCap) and student Participation in Experiential Learning on one success measure of students, Academic Performance, as measured by grade point average (GPA). It also seeks to investigate the moderating effect of Experiential Learning on the relationship between Academic PsyCap and Academic Performance. The study argues that Social Cognitive Theory and Broaden and Build Theory supported a reciprocal relationship between Academic PsyCap and Participation in Experiential Learning Activities and the positive relationship between both constructs and Academic Performance.

The study was conducted …

Relationship Management Communications By Nhl Teams On Twitter, Kelsey M. Baker

USF Tampa Graduate Theses and Dissertations

The sports industry is massive, bolstered by its relationship with media. A recent development in the sport industry is the advent of social media, which offers the potential for two-way communication between sports organizations and their relevant stakeholders. Relationship management theory helps cultivate an understanding of social media as a vehicle for value creation for an organization and its stakeholders. This thesis is a content analysis of relationship communications strategies on Twitter using the accounts of five National Hockey League teams.

This study builds upon existing literature by identifying stakeholder groups targeted on Twitter by NHL teams, defining subcategories in …

The Underutilized Tool Of Project Management - Emotional Intelligence, Gerald C. Lowe

USF Tampa Graduate Theses and Dissertations

Previous research has typically focused on singular attributes that impact a leader’s effectiveness. This study, instead, looks at whether emotional intelligence moderates the anticipated negative effect of distributed presence on engagement and influence, and ultimately, leader effectiveness. Buttressed by emotional intelligence, engagement, and influence theories, the research question focused on how emotional intelligence skills moderate the impact of a project manager’s distributed presence to render the leader effective. The study sample for this research came from voluntary participants who work for a U.S. government agency comprising leaders co-located with their teams and distributed presence leaders. Descriptive statistics showed that leaders …

Defining Data Science And Data Scientist, Dana M. Dedge Parks

USF Tampa Graduate Theses and Dissertations

The world’s data sets are growing exponentially every day due to the large number of devices generating data residue across the multitude of global data centers. What to do with the massive data stores, how to manage them and defining who are performing these tasks has not been adequately defined and agreed upon by academics and practitioners. Data science is a cross disciplinary, amalgam of skills, techniques and tools which allow business organizations to identify trends and build assumptions which lead to key decisions. It is in an evolutionary state as new technologies with capabilities are still being developed and …

A Longitudinal Study Of The Effects Of Cognitive Awareness Training On Transaction Processing Accuracy: An Introduction To The Ace Theoretical Construct, John Townsend

USF Tampa Graduate Theses and Dissertations

This study examines the impact of Cognitive Awareness training on transaction processing accuracy rates within the US Financial Services Industry. Grounded in the theories of Inattentional Blindness and Error Management Culture, this paper supports and extends both theories through the development of a new theoretical construct. The ACE Construct is a novel approach that combines cognitive science, organizational development, and operational efficiency practices into a single approach designed to improve transaction processing accuracy. The study involved the design and implementation of a novel training program, with performance data observations sampled over seven months, to evaluate the impact of Cognitive Awareness …

Crashapp™ –Concurrent Multiple Stakeholder Evaluation Of A Dsr Artefact, Timothy M. Papp

USF Tampa Graduate Theses and Dissertations

The successful design, implementation, deployment, and use of mobile software applications is rare. While many mobile apps are developed, few succeed. This design science research project builds and evaluates CrashApp™, a mobile application that connects lawyers and clients before, during, and after car accidents. The effective, widespread use of this app depends on satisfying the needs of three groups of stakeholders – the end-users (clients), the owners (lawyers), and the software developers. The research objective is to investigate the key differences among the three stakeholder groups on evaluation criteria for mobile app success. Evaluation strategies and methods are selected to …

The Effect Of Behavioral Skills Training On Shot Performance In Field Hockey, Kelsey O'Neill

USF Tampa Graduate Theses and Dissertations

Behavior analysis procedures have been used to improve sports performance and enhance player safety across a wide variety of sports. The current study evaluated the effects of behavioral skills training on three common field hockey hits, a slap shot, drive, and sweep for young field hockey players. The procedures were evaluated in a multiple baseline across behaviors for three players. Results showed increases in each type of shot once intervention was implemented.

The Cross-National Generalizability Of Biographical Data: An Examination Within A Multinational Organization, Adam J. Ducey

USF Tampa Graduate Theses and Dissertations

In an increasingly interconnected economy, organizations are frequently operating beyond national borders. International partnerships, joint ventures, mergers, and acquisitions have expanded the labor market from a domestic to an international perspective. In this environment, multinational organizations demand cost-effective personnel selection tools to help them identify top talent from different countries, geographical regions, and cultures.

The purpose of the current research was to evaluate the global utility of biographical data inventories, a standardized self-report selection method that asks job applicants questions about prior behaviors and experiences. Results from two studies involving participants from 7 country clusters, across four continents, and two …

Leader Behavior Portfolios, Matthew Stephen Arbogast

USF Tampa Graduate Theses and Dissertations

Existing leadership theories and applied resources contain bountiful lists of recommended behaviors for leaders to employ, yet an integrated model that produces the most efficient set of leader behaviors does not currently exist. A standard, quantitative method to compare and contrast leader behaviors is needed to siphon utility from each resource, leading to an integrated and diversified set of optimal behaviors for leaders to consider. Leaders have limited time and need a reliable method to make informed behavioral decisions that consistently produce the most positive effects on the desired outcome. Unfortunately, leaders do not have the time to sift through …

An Information And Communication Technologies For Development (Ict4d) Decision Framework For Building An Information Economy In Developing Countries: The Case Of Palestine, Hasan Nuseibeh

USF Tampa Graduate Theses and Dissertations

Building a thriving information economy is a goal for many developing countries. This research helps identify the factors (inhibitors and motivators) that can be used to leverage the Information and Communication Technology (ICT) sector in a developing country to build a sustainable information economy that benefits other sectors of the economy. This is done by studying the current literature on this topic and then synthesizing the theoretical models to create a unified decision framework to help developing countries set their path to building a sustainable information economy.

Drawing on past literature and extant theory, a novel ICT4D decision framework is …

Work-Value Profile And Career Success, Chee Wee Koh

USF Tampa Graduate Theses and Dissertations

Work values, defined as the end states people desire and expect to realize through work, appear to play a role in career success, but the small number of past studies have reported conflicting results, some of which may be attributed to research methodology. Using a person-centered approach to model the conjoint effects of intrinsic and extrinsic work values, the present study inductively investigated the association between work-value profile and career success using a three-panel longitudinal dataset consisting of 905 lawyers from the After the Juris Doctorate (AJD) study. Latent profile analysis identified five work-value profiles: (i) Neither Intrinsic nor Extrinsic …

The Effects Of Mission Statement Design On Behavioral Intention, Jonathan David West

USF Tampa Graduate Theses and Dissertations

The purpose of this study was to determine whether the length and readability of a mission statement contribute to stakeholder behavior regarding the mission statement. The majority of studies in the mission statement literature have not attempted to find an empirical link between mission statement design and employee behavior. This study employed a 2 (length: long v. short) x 2 (readability: low v high) post-test only factorial design to test the relationship between message design and beliefs about the mission statement. Students at a large southeastern university (n=212) were shown the one of four treatments and asked to …

Engaging Overqualified Employees: The Role Of Job And Nonwork Crafting, Soner Dumani

USF Tampa Graduate Theses and Dissertations

The present study examined the relationship between perceived overqualification and work engagement through basic need satisfaction at work and further incorporated job crafting and nonwork crafting to understand the indirect role of need satisfaction. In study 1, a new measure for targeted nonwork crafting was developed and validated. The final scale provided adequate reliability and validity evidence, and predicted life satisfaction and job satisfaction above and beyond the measures of intrinsic motivation and recovery experiences. The main study included a total of 321 full-time employees who had been working in their current job for at least 3 months and represented …

Employee Retaliation Against Abusive Supervision: Testing The Distinction Between Overt And Covert Retaliation, Derek Michael Hutchinson

USF Tampa Graduate Theses and Dissertations

This study attempted to expand previous research on employee retaliation against abusive supervision by evaluating both overt and covert retaliatory behaviors and the different mechanisms behind these behaviors. Initial confirmatory factor analysis did not find substantial support for a two-factor retaliation construct, but this may have been a result of the nature of behavioral retaliation items that composed the measures. Correlational analyses did not demonstrate clear discriminate validity between overt and overt retaliation; additionally, regression analyses did not find support for high performing or highly political skilled employees retaliating primarily through one form of retaliation. Highly political skilled and high …

Two Essays Examining Organizational Performance, Stacey Alexis Gelsheimer

USF Tampa Graduate Theses and Dissertations

In highly competitive industries where firms aren’t protected by barriers to entry and consumers’ preferences are constantly changing, the willingness and ability to adapt and continually improve operations may be critical for continued success. However, the internal exchanges between employees and managers that may be an integral part of the development and implementation of new ideas are often not modeled or included in our standard economic theories. In this research I investigate whether a higher level of employee voice (or employee input) predicts higher levels of continual improvement, and whether this continual improvement predicts higher levels of firm performance. Additionally, …

The Rhetoric Of Corporate Identity: Corporate Social Responsibility, Creating Shared Value, And Globalization, Carolyn Day

USF Tampa Graduate Theses and Dissertations

In today's global political and media climate, the stakes are high for corporations, local or otherwise, to create and maintain an `ethical' perception of not only their daily business activities and how they can benefit society or protect the environment, but also their enduring characteristics or `corporate identity' (Conrad, 2011) for numerous, sometimes conflicting stakeholder audiences (Cheney, 1983). This dissertation examines how such forms of `socially responsible' corporate identities are created and maintained through the use of persuasive language. In particular it examines the role and implications of rhetoric within the contexts of Corporate Social Responsibility (CSR), as well as …