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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Content Of Qualitative Feedback Provided During Structured, Confidential Reference Checks, Cynthia A. Hedricks, Disha Rupayana, Leigh Puchalski, Chet Robie
Content Of Qualitative Feedback Provided During Structured, Confidential Reference Checks, Cynthia A. Hedricks, Disha Rupayana, Leigh Puchalski, Chet Robie
Personnel Assessment and Decisions
The present study used text analytics software to examine the unstructured (or qualitative) data provided by job references during confidential, multi-rater reference checks. With respect to both work-related strengths and areas of improvement, job references more frequently provided words or short phrases relating to “soft skills” such as working with others and communication as opposed to “hard skills” such as computer programming or mathematics. While some commonalities across jobs were found to exist, the frequency of identified categories for both work-related strengths and areas of improvement did differ across jobs.
Workplace Bullying From A Nurses Perspective, Dawn Reid White
Workplace Bullying From A Nurses Perspective, Dawn Reid White
Walden Dissertations and Doctoral Studies
Bullying has long been associated with school children. In recent years, however, more attention has been paid to the bullying that has reached beyond the playground and into the workforce. One population facing this problem is staff nurses. To date, no one has found an effective way to address workplace bullying in the healthcare field, nor have effective methods been found for retaining trained nurses affected by this problem. The focus of this dissertation was on understanding nurses' lived experiences and how nurses decided to remain in their current working position despite these problems. Taking a phenomenological approach and using …
Strategies Hospitality Leaders Use To Reduce Employee Turnover, Borislav Perev
Strategies Hospitality Leaders Use To Reduce Employee Turnover, Borislav Perev
Walden Dissertations and Doctoral Studies
Employee turnover is a global problem with adverse effects on financial performance and sustainability of organizations. In the hospitality industry, employee turnover levels increased to 58.8%, and the associated cost of turnover may be more than 100% of an employee's yearly wage, with a total loss of over $25 billion a year. The purpose of this single case study was to explore strategies used by hospitality leaders in the southeastern United States to reduce employee turnover. The conceptual framework was the transformational leadership theory. Purposeful selection of participants included leaders with experience in developing and implementing strategies for reducing employee …