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Quality And Reputation: The Effects Of External And Internal Factors Over Time, Kathy Paulson Gjerde, Susan Slotnick
Quality And Reputation: The Effects Of External And Internal Factors Over Time, Kathy Paulson Gjerde, Susan Slotnick
Kathy A. Paulson Gjerde
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Full citation with DOI number is as follows:
Paulson Gjerde, K. A., & Slotnick, S. A. (May 2004). Quality and Reputation: The Effects of External and Internal Factors over Time. International Journal of Production Economics, 89(1), 1–20. doi:10.1016/S0925-5273(03)00190-7