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Social and Behavioral Sciences Commons™

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Business

L. A. Witt

Selected Works

2004

External Customer Service

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Full-Text Articles in Social and Behavioral Sciences

When Conscientiousness Isn’T Enough: Emotional Exhaustion And Call Volume Performance Among Call Center Customer Service Representatives Jan 2004

When Conscientiousness Isn’T Enough: Emotional Exhaustion And Call Volume Performance Among Call Center Customer Service Representatives

L. A. Witt

No abstract provided.

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