Social and Behavioral Sciences Commons^™

Climatequal® And Thinklets: Using Climatequal® With Thinklets To Facilitate Discussion And Set Priorities For Organizational Change At Criss Library, Audrey Defrank, Nora Hillyer

Criss Library Faculty Proceedings & Presentations

Criss Library conducted the ClimateQUAL survey during the 2009 fall semester. The library had been experiencing numerous changes due to a three year library renovation, several personnel resignations and library reorganizations. There was an over-riding perception of mistrust, fear and uncertainty that needed to be addressed. Our first step in addressing the negative perceptions was to run the ClimateQUAL survey to gather statistics for a better understanding of staff perceptions. Our next step was to report on the ClimateQUAL data to the library staff and start discussions on goals and solutions for addressing the organization climate. The third step was …