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Social and Behavioral Sciences Commons™

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Business

Selected Works

2008

Communication

Articles 1 - 3 of 3

Full-Text Articles in Social and Behavioral Sciences

Communicating Across Cultures, Ken Margolies Apr 2008

Communicating Across Cultures, Ken Margolies

Ken Margolies

[Excerpt] Communication is the key to so many things a steward does, and good communication skills are something experienced stewards develop. But even experienced stewards have special challenges when the communication is between people of different cultures.

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Talking Vs. Communicating, Ken Margolies Apr 2008

Talking Vs. Communicating, Ken Margolies

Ken Margolies

[Excerpt] There is a saying, "When all is said and done, more is said than done." Stewards who attend union meetings to decide how to handle and issue or grievance sessions with management probably agree. Why is it so difficult to get past the talk and make decisions, agreements, and well, get things done?

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Emergent Negotiations: Stability And Shifts In Process Dynamics, Mara Olekalns, Laurie Weingart Dec 2007

Emergent Negotiations: Stability And Shifts In Process Dynamics, Mara Olekalns, Laurie Weingart

Mara Olekalns

Negotiation is a dynamic process in which negotiators change their strategies in response to each other. We believe mutual adaptation is best conceptualized as an emergent process and is a critical determinant of negotiators’ abilities to identify mutually beneficial solutions. We argue that two factors drive the process of negotiation and influence the quality of agreements: alignment of negotiators’ strategies across individuals (strategy sequences) and with the negotiation-wide dynamic (phases) and congruence of negotiators’ goals.

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