Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
- Keyword
-
- Activity (3)
- Analysis (3)
- Approach (2)
- Corporate (2)
- Knowledge (2)
-
- Theory (2)
- Beyond (1)
- Case (1)
- Change (1)
- Communication (1)
- Communities (1)
- Creating (1)
- Distributed (1)
- Driven (1)
- Frameworks (1)
- Interaction (1)
- Learning (1)
- Management (1)
- Mediated (1)
- Multifaceted (1)
- Organisational (1)
- Practice (1)
- Psychological (1)
- Social (1)
- Ubiquity (1)
- Unit (1)
- Web (1)
- Wiki (1)
- Wikis (1)
- Wmc (1)
Articles 1 - 6 of 6
Full-Text Articles in Social and Behavioral Sciences
Beyond Ubiquity: Co-Creating Corporate Knowledge With A Wiki, Helen M. Hasan, Joseph A. Meloche, Charmaine Pfaff, David Willis
Beyond Ubiquity: Co-Creating Corporate Knowledge With A Wiki, Helen M. Hasan, Joseph A. Meloche, Charmaine Pfaff, David Willis
Helen Hasan
Despite their reputation as an evolving shared knowledge repository, Wikis are often treated with suspicion in organizations for management, social and legal reasons. Following studies of unsuccessful Wiki projects, a field study was undertaken of a corporate Wiki that has been developed to capture, and make available, organizational knowledge for a large manufacturing company as an initiative of their Knowledge Management program. A Q Methodology research approach was selected to uncover employees subjective attitudes to the Wiki so that the firm could more fully exploit the potential of the Wiki as a ubiquitous tool for tacit knowledge management.
Web-Mediated Communication (Wmc) And Social Interaction: A Social Psychological Approach, Koo Won Suh, Helen Hasan, Paul K. Couchman
Web-Mediated Communication (Wmc) And Social Interaction: A Social Psychological Approach, Koo Won Suh, Helen Hasan, Paul K. Couchman
Helen Hasan
It can be argued that social interaction is a critical factor in understanding Web-mediated communication. While the concept and domain of social interaction has been studied in several disciplines they are underdeveloped in the current Web-enabled environment. This paper adopts a social psychological point of view of conceptual and operational issues in relation to social interaction. Through a review of the literature, two domains of social interaction are identified: task and socio-emotional interaction. The literature review also addresses some problems in defmition related to socio-emotional interaction. In an attempt to fill the gap between conceptual and operational defmitions of social …
Activity As A Unit Of Analysis For Knowledge Management Frameworks, Leoni Warne, Irena Ali, Helen Hasan
Activity As A Unit Of Analysis For Knowledge Management Frameworks, Leoni Warne, Irena Ali, Helen Hasan
Helen Hasan
The authors of this paper take the view that knowledge management is a set of practices for systematically adding value to the knowlege of individuals, which is generated and shaped through interaction with others. It is therefore appropriate that knowledge management research be conducted in the context of particular organisations, focusing on local activities. To that end two of the authors have conducted a four-year research program investigating the factors in organizations that enhance and enable the assimilation, generation, sharing and building of knowledge that transfonns an organization into a learning organization. Human activities in organisational contexts have been analysed …
An Activity-Theory Analysis Of Corporate Wikis, Helen M. Hasan, Charmaine C. Pfaff
An Activity-Theory Analysis Of Corporate Wikis, Helen M. Hasan, Charmaine C. Pfaff
Helen Hasan
Purpose: Wiki technologies, which are popular in social settings, are beginning to contribute to more flexible and participatory approaches to the exploitation of knowledge in corporate settings. Through the lens of activity theory, this paper aims to investigate contentious challenges to organizational activities that may be associated with the introduction of corporate wikis, in particular the potential democratization of knowledge work. Design/methodology/approach: From a study of several cases of corporate wiki adoption, this paper presents and interprets two representative cases sampled to provide more generalized results. Qualitative data were collected through semi-structured interviews and observation. The analysis followed a systematic …
A Multifaceted Approach To Distributed Communities Of Learning And Practice, Helen Hasan, Kate Crawford
A Multifaceted Approach To Distributed Communities Of Learning And Practice, Helen Hasan, Kate Crawford
Helen Hasan
In the electronic age, locally-driven regeneration of the concept of community could be enabled by a flexible, multifaceted model where new information and communication technologies are the catalyst. However technology, no matter how advanced, is far from providing the complete answer and it is essential to take an integrated socio-technical approach to this issue. This paper reports on two cases that are part of ongoing research into distributed communities, framing them as phases of an activity system in expansive learning cycles in the context of a program of innoyatiye learning. This research d!monstrates that such communities are viable. with a …
An Activity Theory Analysis Of A Case Of It-Driven Organisational Change, Wannapa Suratmethakul, Helen Hasan
An Activity Theory Analysis Of A Case Of It-Driven Organisational Change, Wannapa Suratmethakul, Helen Hasan
Helen Hasan
The paper describes unexpected problems encountered in the automation of a scheduling process using an IT application already in use in other similar organisations. A grounded theory approach was used to collect and categorise data on the case. Activity Theory was then used to analyse the attempt by management to implement organisational change through the introduction of the system. The findings suggest that it is inadvisable to impose organisational change through the introduction of a complex IT system, particularly when this disrupts entrenched decision-making processes of the organisation.