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Optimization Of A Customized Leadership Development Program Upskilling English Language Fluency In Brazil Aviation Leaders, Robin A. Roberts
Optimization Of A Customized Leadership Development Program Upskilling English Language Fluency In Brazil Aviation Leaders, Robin A. Roberts
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Objective: The present study explored how a customized leadership development program (LDP) with coursework taught in English to non-native English speakers could optimize English language fluency in Brazil airline leaders.
Background: Currently, problems exist with a myriad of native language accents and phraseology interfering with cognitive reflexes especially for aircrews and air traffic controllers to safely do their work. Executives from four Brazilian airlines proactively implemented a 14-month LDP focused on English language fluency and leadership enhancements collectively for leaders within their firms.
Method: Blended learning as proposed by the International Civil Aviation Organization provided the experiential …