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Full-Text Articles in Social and Behavioral Sciences
Teaching Justice Through Literature: How Higher Education Informs Ethics And Identity, Kami Mittlestadt
Teaching Justice Through Literature: How Higher Education Informs Ethics And Identity, Kami Mittlestadt
Regis University Student Publications (comprehensive collection)
This thesis argues that literature is a valuable tool in examining issues of justice, and teaching ethics through literature is a way to build critical thinking skills and awareness of the world. In this thesis, I examine research and teaching methods that have already been studied and implemented in the teaching of ethics and justice in companionship with literature, and use these resources to propose my own syllabus for a community college class on Ethics in Reading. The syllabus is broken into 7 units: an overview of justice in literature, five specific justice issues (race, feminism, queer studies, eco-criticism, and …
Conflict Management Video Training For Retail Associates, Tisch Cistrunk-Parmelee
Conflict Management Video Training For Retail Associates, Tisch Cistrunk-Parmelee
Regis University Student Publications (comprehensive collection)
Retail associates are encountering customer conflict at an ever-increasing rate. Mistreatment by customers includes insults, name-calling, threats, and violence. Job satisfaction for associates is on the decline as a result. This Capstone project proposes retail associates are not trained in managing customer conflict. Forty-six retail associates completed a 22-question survey and watched five embedded video microlessons (lessons between one and three minutes). The video showed retail associates how to recognize, assess, and manage customer conflict through self-awareness and mindful engagement. Through grounded theory and qualitative research methods, this study confirms that retail associates’ job satisfaction can improve with conflict management …
Creating The Best: A Two-Prong Policy Approach To Improve The Quality Of Future Certified Ohio Peace Officers, Amy English
Creating The Best: A Two-Prong Policy Approach To Improve The Quality Of Future Certified Ohio Peace Officers, Amy English
Regis University Student Publications (comprehensive collection)
This qualitative client applied study explained and explored a two-fold approach that could be used to implement policy changes that will aid small Ohio police departments in commissioning intellectually developed and psychologically suited individuals for employment in law enforcement. Several issues needed to be addressed in order to accomplish these policy changes. Criminological theories were correlated to deviant behaviors of criminally charged Ohio police officers. Past legislated police reform acts were addressed. Past studies of police officer higher education were analyzed. Finally, the implementation factors for psychological evaluations as a police academy pre-enrollment requirement were identified. This study, based on …