Physical Sciences and Mathematics Commons^™

Strategies For Leaders To Counter Social Loafing Through The Use Of Organizational Citizenship Behavior: A Literature Review, Richard Hildreth

The Compass

Social loafing (SL) is a counterintuitive phenomenon that describes a decrease of efficiency observed in both small groups and large organizations. Research over the past century has increased our understanding of SL and identified antecedent factors that appear to reduce or exacerbate its effect. Subsequent organizational models have beenconceived and evolved, starting with organizational citizenship behavior (OCB), which led toward contextualperformance (CP), and recently to contextual and citizenship performance (CCP). Each type of model can provide valuable insight explaining employee behavior and under which contexts SL occurs. Research shows that OCB has improves organizational productivity and competitiveness, due to organizational …