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Articles 1 - 30 of 46
Full-Text Articles in Physical Sciences and Mathematics
Designing Optimal Innovation Portfolio, Arcot Desai Narasimhalu
Designing Optimal Innovation Portfolio, Arcot Desai Narasimhalu
Research Collection School Of Computing and Information Systems
There have been many approaches towards investing in innovation projects. There has been very little discussion about the need to align such investments with the mission, vision, goals, leadership style, value discipline and risk appetite of an organization. This paper reviews existing approaches to innovation related investments and suggests the setting up of a proper innovation portfolio management process along with three dashboards that will help make innovation related investment decisions in an informed manner. The resulting innovation portfolio will be optimal in its alignment with an organizations mission and vision. We expect this method to be used by all …
A Dynamic Programming Approach To Achieving An Optimal End State Along A Serial Production Line, Shih-Fen Cheng, Blake E. Nicholson, Marina A. Epelman, Daniel J. Reaume, Robert L. Smith
A Dynamic Programming Approach To Achieving An Optimal End State Along A Serial Production Line, Shih-Fen Cheng, Blake E. Nicholson, Marina A. Epelman, Daniel J. Reaume, Robert L. Smith
Research Collection School Of Computing and Information Systems
In modern production systems, it is critical to perform maintenance, calibration, installation, and upgrade tasks during planned downtime. Otherwise, the systems become unreliable and new product introductions are delayed. For reasons of safety, testing, and access, task performance often requires the vicinity of impacted equipment to be left in a specific “end state” when production halts. Therefore, planning the shutdown of a production system to balance production goals against enabling non-production tasks yields a challenging optimization problem. In this paper, we propose a mathematical formulation of this problem and a dynamic programming approach that efficiently finds optimal shutdown policies for …
An Agent-Based Simulation Approach To Experience Management In Theme Parks, Shih-Fen Cheng, Larry Junjie Lin, Jiali Du, Hoong Chuin Lau, Pradeep Reddy Varakantham
An Agent-Based Simulation Approach To Experience Management In Theme Parks, Shih-Fen Cheng, Larry Junjie Lin, Jiali Du, Hoong Chuin Lau, Pradeep Reddy Varakantham
Research Collection School Of Computing and Information Systems
In this paper, we illustrate how massive agent-based simulation can be used to investigate an exciting new application domain of experience management in theme parks, which covers topics like congestion control, incentive design, and revenue management. Since all visitors are heterogeneous and self-interested, we argue that a high-quality agent-based simulation is necessary for studying various problems related to experience management. As in most agent-base simulations, a sound understanding of micro-level behaviors is essential to construct high-quality models. To achieve this, we designed and conducted a first-of-its-kind real-world experiment that helps us understand how typical visitors behave in a theme-park environment. …
The Influence Of Online Word-Of-Mouth On Long Tail Formation, Bin Gu, Qian Tang, Andrew B. Whinston
The Influence Of Online Word-Of-Mouth On Long Tail Formation, Bin Gu, Qian Tang, Andrew B. Whinston
Research Collection School Of Computing and Information Systems
The long tail phenomenon has been attributed to both supply side and demand side economies. While the cause on the supply side is well-known, research on the demand side has largely focused on the awareness effect of online information that helps consumers discover new and often niche products. This study expands the demand side factors by showing that online information also influences the long tail phenomenon through the informative effect, which affects consumers' evaluation of product quality. We examine the informative effect in the context of online WOM. Two sets of theories suggest opposite directions for the implication of the …
A Local Social Network Approach For Research Management, Xiaoyan Liu, Zhiling Guo, Zhenjiang Lin, Jian Ma
A Local Social Network Approach For Research Management, Xiaoyan Liu, Zhiling Guo, Zhenjiang Lin, Jian Ma
Research Collection School Of Computing and Information Systems
Traditional methods to evaluate research performance focus on citation count, quality and quantity of research output by individual researchers. These measures overlook the roles an individual plays in research collaboration, which is critical in an institutional research management environment due to the inherent interdependency among research entities. In order to address the organizational research management needs, we propose a research social network approach to better analyze local collaboration networks. For this purpose, we develop a new “collaboration supportiveness” measure to quantify an individual researcher's collaboration ability. Insights derived from this research are very helpful for managers to effectively allocate resources, …
Decision Trees To Model The Impact Of Disruption And Recovery In Supply Chain Networks, Loganathan Ponnanbalam, L. Wenbin, Xiuju Fu, Xiaofeng Yin, Zhaoxia Wang, Rick S. M. Goh
Decision Trees To Model The Impact Of Disruption And Recovery In Supply Chain Networks, Loganathan Ponnanbalam, L. Wenbin, Xiuju Fu, Xiaofeng Yin, Zhaoxia Wang, Rick S. M. Goh
Research Collection School Of Computing and Information Systems
Increase in the frequency of disruptions in the recent times and their impact have increased the attention in supply chain disruption management research. The objective of this paper is to understand as to how a disruption might affect the supply chain network - depending upon the network structure, the node that is disrupted, the disruption in production capacity of the disrupted node and the period of the disruption - via decision trees. To this end, we first developed a 5-tier agent-based supply chain model and then simulated it for various what-if disruptive scenarios for 3 different network structures (80 trials …
Assessing The Moderating Effect Of Consumer Product Knowledge And Online Shopping Experience On Using Recommedation Agents For Customer Loyalty, Victoria Y. Yoon, R. Eric Hostler, Zhiling Guo, Tor Guimaraes
Assessing The Moderating Effect Of Consumer Product Knowledge And Online Shopping Experience On Using Recommedation Agents For Customer Loyalty, Victoria Y. Yoon, R. Eric Hostler, Zhiling Guo, Tor Guimaraes
Research Collection School Of Computing and Information Systems
Social media technologies have greatly facilitated the creation of many types of user-generated information, e.g., product rating information can be used to generate preference-based recommendation. As a decision support tool, a Recommendation Agent (RA) has been widely adopted by many e-commerce websites. The impact of RAs on online shopping has been extensively examined in the IS literature. However, from Marketing and Social Media perspectives, the widely adopted cognitive–affect–conative–action framework of customer loyalty has not been tested in the presence of RAs. Moreover, there has been little research assessing the impact of increasing consumer knowledge about specific product domains on customer …
Mining Fraudulent Patterns In Online Advertising, Richard J. Oentaryo, Ee-Peng Lim
Mining Fraudulent Patterns In Online Advertising, Richard J. Oentaryo, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
Advances in web technologies have rendered onlineadvertising as an effective means for small and large businesses to target different market segments on the fly. Online advertising is a huge industry. According to Gartner Inc., worldwide online advertising revenue is projected tohit $11.4 billion in 2013, up from $9.6 billion in 2012. Global revenue will also reach $24.5 billion in 2016, with online advertising creating opportunities for app developers, advertising networks, and service providersin various regions. An online advertising ecosystem is typically coordinated by an advertising commissioner, acting as a broker between advertisers and content publishers. An advertiser plans a budget, …
Understanding Online Consumer’S Inter-Purchase Time, Youngsoo Kim
Understanding Online Consumer’S Inter-Purchase Time, Youngsoo Kim
Research Collection School Of Computing and Information Systems
This study is motivated by the premise that online consumers can make a purchase at any time of day if they have even a tiny time slot along with Internet access. Given the increased shopping time flexibility, we first examine the patterns of online purchase timing at an online shopping mall handling diverse products (e.g., Amazon.com). The results show (1) the breakdown of purchase timing regularity and (2) the change of weekly spike purchase occurrence. Second, we build online inter-purchase time and price promotion utilization models and estimate them with the data collected from one of the premier online shopping …
The Impact Of Ineffective Internal Control On The Value Relevance Of Accounting Information, Nan Hu, Baolei Qi, Gaoliang Tian, Lee Yao, Zhen Zeng
The Impact Of Ineffective Internal Control On The Value Relevance Of Accounting Information, Nan Hu, Baolei Qi, Gaoliang Tian, Lee Yao, Zhen Zeng
Research Collection School Of Computing and Information Systems
This paper investigates the value relevance of accounting information in the presence of ineffective internal control (IIC). Based on Ohlson's valuation model, this paper first documents that IIC can directly affect a firm's market value after control cost of capital, corporate governance, and other, value-relevant variables. Second, this paper finds that the value relevance of earnings and book value in determining a firm's market value are significantly reduced. Collectively, the results of this paper indicate that the effectiveness of internal controls can directly affect a firm's market value and the value relevance of accounting information.
Innovating Services In Science And Technology Parks, Arcot Desai Narasimhalu
Innovating Services In Science And Technology Parks, Arcot Desai Narasimhalu
Research Collection School Of Computing and Information Systems
Science and Technology Parks are in the business of providing services to their tenants, a mix of large companies, Small and Medium Enterprises and startups. The service needs of each of these types of companies will be different. The quality of services can be improved by understanding the needs of the tenants both, prior to building the Science and Technology Parks as well as on an ongoing basis. This paper introduces the CUGAR model for Science and Technology Parks as well as Service Innovation Design framework. It then proceeds to discuss how the Service Innovation framework could be applied to …
An Investigation Of Decision Analytic Methodologies For Stress Identification, Yong Deng, Chao-Hsien Chu, Huayou Si, Qixun Zhang, Zhonghai Wu
An Investigation Of Decision Analytic Methodologies For Stress Identification, Yong Deng, Chao-Hsien Chu, Huayou Si, Qixun Zhang, Zhonghai Wu
Research Collection School Of Computing and Information Systems
In modern society, more and more people are suffering from some type of stress. Monitoring and timely detecting of stress level will be very valuable for the person to take counter measures. In this paper, we investigate the use of decision analytics methodologies to detect stress. We present a new feature selection method based on the principal component analysis (PCA), compare three feature selection methods, and evaluate five information fusion methods for stress detection. A driving stress data set created by the MIT Media lab is used to evaluate the relative performance of these methods. Our study show that the …
The User’S Communication Patterns On A Mobile Social Network Site, Youngsoo Kim
The User’S Communication Patterns On A Mobile Social Network Site, Youngsoo Kim
Research Collection School Of Computing and Information Systems
No abstract provided.
Improving Patient Length-Of-Stay In Emergency Department Through Dynamic Resource Allocation Policies, Kar Way Tan, Wei Hao Tan, Hoong Chuin Lau
Improving Patient Length-Of-Stay In Emergency Department Through Dynamic Resource Allocation Policies, Kar Way Tan, Wei Hao Tan, Hoong Chuin Lau
Research Collection School Of Computing and Information Systems
In this work, we consider the problem of allocating doctors in the ambulatory area of a hospital's emergency department (ED) based on a set of policies. Traditional staffing methods are static, hence do not react well to surges in patient demands. We study strategies that intelligently adjust the number of doctors based on current and historical information about the patient arrival. Our main contribution is our proposed data-driven online approach that performs adaptive allocation by utilizing historical as well as current arrivals by running symbiotic simulation in real-time. We build a simulation prototype that models ED process that is close …
A Multi-Objective Memetic Algorithm For Vehicle Resource Allocation In Sustainable Transportation Planning, Hoong Chuin Lau, Lucas Agussurja, Shih-Fen Cheng, Pang Jin Tan
A Multi-Objective Memetic Algorithm For Vehicle Resource Allocation In Sustainable Transportation Planning, Hoong Chuin Lau, Lucas Agussurja, Shih-Fen Cheng, Pang Jin Tan
Research Collection School Of Computing and Information Systems
Sustainable supply chain management has been an increasingly important topic of research in recent years. At the strategic level, there are computational models which study supply and distribution networks with environmental considerations. At the operational level, there are, for example, routing and scheduling models which are constrained by carbon emissions. Our paper explores work in tactical planning with regards to vehicle resource allocation from distribution centers to customer locations in a multi-echelon logistics network. We formulate the bi-objective optimization problem exactly and design a memetic algorithm to efficiently derive an approximate Pareto front. We illustrate the applicability of our approach …
Interacting Knapsack Problem In Designing Resource Bundles, Truong Huy D. Nguyen, Pradeep Reddy Varakantham, Hoong Chuin Lau, Shih-Fen Cheng
Interacting Knapsack Problem In Designing Resource Bundles, Truong Huy D. Nguyen, Pradeep Reddy Varakantham, Hoong Chuin Lau, Shih-Fen Cheng
Research Collection School Of Computing and Information Systems
In many real-life businesses, the service provider/seller keeps a log of the visitors’ behavior as a way to assess the efficiency of the current business/operation model and find room for improvement. For example, by tracking when visitors entering attractions in a theme park, theme park owners can detect when and where congestion may occur, thus having contingency plans to reroute the visitors accordingly. Similarly, a Cable TV service provider can track channel switching events at each household to identify uninteresting channels. Subsequently, the repertoire of channels up for subscription can evolve over time to better serve the entertainment demand of …
Robust Median Reversion Strategy For On-Line Portfolio Selection, Dingjiang Huang, Junlong Zhou, Bin Li, Steven Hoi, Shuigeng Zhou
Robust Median Reversion Strategy For On-Line Portfolio Selection, Dingjiang Huang, Junlong Zhou, Bin Li, Steven Hoi, Shuigeng Zhou
Research Collection School Of Computing and Information Systems
On-line portfolio selection has been attracting increasing interests from artificial intelligence community in recent decades. Mean reversion, as one most frequent pattern in financial markets, plays an important role in some state-of-the-art strategies. Though successful in certain datasets, existing mean reversion strategies do not fully consider noises and outliers in the data, leading to estimation error and thus non-optimal portfolios, which results in poor performance in practice. To overcome the limitation, we propose to exploit the reversion phenomenon by robust L1-median estimator, and design a novel on-line portfolio selection strategy named "Robust Median Reversion" (RMR), which makes optimal …
“Network-Theoretic” Queuing Delay Estimation In Theme Park Attractions, Ajay Aravamudhan, Archan Misra, Hoong Chuin Lau
“Network-Theoretic” Queuing Delay Estimation In Theme Park Attractions, Ajay Aravamudhan, Archan Misra, Hoong Chuin Lau
Research Collection School Of Computing and Information Systems
Queuing is a common phenomenon in theme parks which negatively affects visitor experience and revenue yields. There is thus a need for park operators to infer the real queuing delays without expensive investment in human effort or complex tracking infrastructure. In this paper, we depart from the classical queuing theory approach and provide a data-driven and online approach for estimating the time-varying queuing delays experienced at different attractions in a theme park. This work is novel in that it relies purely on empirical observations of the entry time of individual visitors at different attractions, and also accommodates the reality that …
Riskvis: Supply Chain Visualization With Risk Management And Real-Time Monitoring, Rick S. M. Goh, Zhaoxia Wang, Xiaofeng Yin, Xiuju Fu, Loganathan Ponnanbalam, Sifei Lu, Xiaorong Li
Riskvis: Supply Chain Visualization With Risk Management And Real-Time Monitoring, Rick S. M. Goh, Zhaoxia Wang, Xiaofeng Yin, Xiuju Fu, Loganathan Ponnanbalam, Sifei Lu, Xiaorong Li
Research Collection School Of Computing and Information Systems
With increased complexity, supply chain networks (SCNs) of modern era face higher risks and lower efficiency due to limited visibility. Hence, there is an immediate need to provide end-to-end supply chain visibility for efficient management of complex supply chains. This paper proposes a visualization scheme based on multi-hierarchical modular design and develops a supply chain visualization platform with risk management and real-time monitoring, named RiskVis, for realizing better Supply Chain Risk Management (SCRM). A Supply Chain Visualizer (SCV) with a graphical visualization platform is mounted as a part of a SCRM management decision-making dashboard and it provides senior management a …
Performance Measurement Design For A Parcel Delivery Company, Junyu Choy, Nang Laik Ma, Ping Shung Koo
Performance Measurement Design For A Parcel Delivery Company, Junyu Choy, Nang Laik Ma, Ping Shung Koo
Research Collection School Of Computing and Information Systems
There were extensive researches on the topic of performance management in various organizations across multiple fields. Literature on performance measurements in logistics can be divided into specific measures and their application in the context or complete framework for performance measurements. In this paper, the focus of the discussion will be the formulation of the framework which handles performance measurements for package delivery service and how the metrics measure the performance and their application in the context of package delivery service.
Platform Regulation On Seller Heterogeneity, Ruhai Wu, Mei Lin
Platform Regulation On Seller Heterogeneity, Ruhai Wu, Mei Lin
Research Collection School Of Computing and Information Systems
On a "marketplace" platform, where two sides of users trade, the platform owner has an incentive to regulate its marketplace for a higher profit. This study focuses on a monopoly platform's nonpricing, regulatory strategies in governing quality heterogeneity of competing sellers. In contrast to related studies, we endogenize strategic interactions among platform users. Our model extends the circular city model to capture seller heterogeneity in both variety and quality. The closed-form equilibrium solution reveals a ripple effect that exerts competitive pressure from seller to seller at a diminishing magnitude. The equilibrium analysis enables us to connect the economic mechanisms in …
The Evolution Of Modular Product Architectures And The Emergence Of Platform Ecosystems, C. Jason Woodard, Eric K. Clemons
The Evolution Of Modular Product Architectures And The Emergence Of Platform Ecosystems, C. Jason Woodard, Eric K. Clemons
Research Collection School Of Computing and Information Systems
While a large body of research has examined the advantages and disadvantages of modularity in product design, studies of modularization have tended to focus on settings in which a product’s architecture is determined by a single designer or designers within a single organization. In this paper, we ask whether modularity can arise in a decentralized setting where high-value designs are rewarded but designers’ ability to coordinate with each other and anticipate the consequences of their actions is limited—in short, whether modularity can evolve. To answer this question, we developed an agent-based model in which boundedly rational firms combine components into …
Cugar: A Model For Open Innovation In Science And Technology Parks, Arcot Desai Narasimhalu
Cugar: A Model For Open Innovation In Science And Technology Parks, Arcot Desai Narasimhalu
Research Collection School Of Computing and Information Systems
This paper reviews key elements of a Science or Technology Park in the context of open innovation. Insights into and recommendations on key issues related to intellectual property, licensing and venture capital that would be of interest to any Science Park are presented later.
Enforcing Secure And Privacy-Preserving Information Brokering In Distributed Information Sharing, Fengjun Li, Bo Luo, Peng Liu, Dongwon Lee, Chao-Hsien Chu
Enforcing Secure And Privacy-Preserving Information Brokering In Distributed Information Sharing, Fengjun Li, Bo Luo, Peng Liu, Dongwon Lee, Chao-Hsien Chu
Research Collection School Of Computing and Information Systems
Today’s organizations raise an increasing need for information sharing via on-demand access. Information brokering systems (IBSs) have been proposed to connect large-scale loosely federated data sources via a brokering overlay, in which the brokers make routing decisions to direct client queries to the requested data servers. Many existing IBSs assume that brokers are trusted and thus only adopt server-side access control for data confidentiality. However, privacy of data location and data consumer can still be inferred from metadata (such as query and access control rules) exchanged within the IBS, but little attention has been put on its protection. In this …
Adaptive Credit Scoring With Analytic Hierarchy Process, Kwang Yong Koh, Murphy Choy, Michelle L. F. Cheong
Adaptive Credit Scoring With Analytic Hierarchy Process, Kwang Yong Koh, Murphy Choy, Michelle L. F. Cheong
Research Collection School Of Computing and Information Systems
Credit risk assessment for consumers has been a cornerstone of risk management in financial institutions and constitutes a component of the three pillars of Basel II. Traditionally, the concept of 5 ‘C’s was widely adopted by financial institutions as the key basis for credit risk assessment for loan applications by prospective borrowers. With the evolution of the credit risk management practices, more quantitative methods such as credit scorecards have been developed, which is implemented through the use of logistic regression, decision trees and neural networks. However, such approaches proved to be inadequate with the validity and effectiveness of the approaches …
Cameo: A Middleware For Mobile Advertisement Delivery, Azeem J. Khan, Kasthuri Jayarajah, Dongsu Han, Archan Misra, Rajesh Krishna Balan, Srinivasan Seshan
Cameo: A Middleware For Mobile Advertisement Delivery, Azeem J. Khan, Kasthuri Jayarajah, Dongsu Han, Archan Misra, Rajesh Krishna Balan, Srinivasan Seshan
Research Collection School Of Computing and Information Systems
Advertisements are the de-facto currency of the Internet with many popular applications (e.g. Angry Birds) and online services (e.g., YouTube) relying on advertisement generated revenue. However, the current economic models and mechanisms for mobile advertising are fundamentally not sustainable and far from ideal. In particular, as we show, applications which use mobile advertising are capable of using significant amounts of a mobile users' critical resources without being controlled or held accountable. This paper seeks to redress this situation by enabling advertisement supported applications to become significantly more "user-friendly". To this end, we present the design and implementation of CAMEO, a …
Architectural Control And Value Migration In Layered Ecosystems: The Case Of Open-Source Cloud Management Platforms, Richard Tee, C. Jason Woodard
Architectural Control And Value Migration In Layered Ecosystems: The Case Of Open-Source Cloud Management Platforms, Richard Tee, C. Jason Woodard
Research Collection School Of Computing and Information Systems
Our paper focuses on strategic decision making in layered business ecosystems, highlighting the role of cross-layer interactions in shaping choices about product design and platform governance. Based on evidence from the cloud computing ecosystem, we analyze how concerns about architectural control and expectations regarding future value migration influence the design of product interfaces and the degree of openness to external contributions. We draw on qualitative longitudinal data to trace the development of two open-source platforms for managing cloudbased computing resources. We focus in particular on the emergence of a layered "stack" in which these platforms must compete with both vertically …
When Do Consumers Purchase Online?: Based On Inter-Purchase Time, Youngsoo Kim
When Do Consumers Purchase Online?: Based On Inter-Purchase Time, Youngsoo Kim
Research Collection School Of Computing and Information Systems
This study is motivated by the premise that online consumers can make a purchase at any time of day if they have even a tiny time slot along with Internet access. To identify the increased shopping time flexibility, we first characterize the patterns of online purchase timing in comparison to those in the offline market. The results show (1) the breakdown of purchase timing regularity and (2) the change of weekly spike purchase occurrence. Second, we build online inter-purchase time model and estimate it with the data collected from one of the premier online vendors in Korea. We verify new …
Demand Forecasting Using A Growth Model And Negative Binomial Regression Framework, Cally Yeru Ong, Murphy Choy, Michelle L. F. Cheong
Demand Forecasting Using A Growth Model And Negative Binomial Regression Framework, Cally Yeru Ong, Murphy Choy, Michelle L. F. Cheong
Research Collection School Of Computing and Information Systems
In this paper, we look at demand forecasting by using a growth model and negative binomial regression framework. Using cumulative sales, we model the sales data for different wristwatch brands and relate it to their sales and growth characteristics. We apply clustering to determine the distinctive characteristics of each individual cluster. Four different growth models are applied to the clusters to find the most suitable growth model to be used. After determining the appropriate growth model to be applied, we then forecast the sales by applying the model to new products being launched in the market and continue to monitor …
Implementation Of Slowly Changing Dimension To Data Warehouse To Manage Marketing Campaigns In Banks, Lihui Wang, Junyu Choy, Michelle L. F. Cheong
Implementation Of Slowly Changing Dimension To Data Warehouse To Manage Marketing Campaigns In Banks, Lihui Wang, Junyu Choy, Michelle L. F. Cheong
Research Collection School Of Computing and Information Systems
Management of updating and recording campaign leads in data warehouse of any banking environment is complex especially with multiple campaigns are active simultaneously. As a way to avoid overly contacting customers for sales-based marketing contacts, the concept of Recency Frame is introduced to “lock” the customers who are targeted in Sales-based campaign for a specified time period. During this Recency Frame, the customer cannot be targeted by other Sales-based campaign under the same channel. This approach increased the difficulties of managing the customers’ data with proper data updating and storing and procedures have to be placed and made sufficiently robust …