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Physical Sciences and Mathematics Commons

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Full-Text Articles in Physical Sciences and Mathematics

Facilitating Natural Conversational Agent Interactions: Lessons From A Deception Experiment, Ryan M. Schuetzler, Mark Grimes, Justin Scott Giboney, Joesph Buckman Jan 2019

Facilitating Natural Conversational Agent Interactions: Lessons From A Deception Experiment, Ryan M. Schuetzler, Mark Grimes, Justin Scott Giboney, Joesph Buckman

Ryan Schuetzler

This study reports the results of a laboratory experiment exploring interactions between humans and a conversational agent. Using the ChatScript language, we created a chat bot that asked participants to describe a series of images. The two objectives of this study were (1) to analyze the impact of dynamic responses on participants’ perceptions of the conversational agent, and (2) to explore behavioral changes in interactions with the chat bot (i.e. response latency and pauses) when participants engaged in deception. We discovered that a chat bot that provides adaptive responses based on the participant’s input dramatically increases the perceived humanness and …


Automatically Generating Interfaces For Personalized Interaction With Digital Libraries, Saverio Perugini, Naren Ramakrishnan, Edward A. Fox Dec 2014

Automatically Generating Interfaces For Personalized Interaction With Digital Libraries, Saverio Perugini, Naren Ramakrishnan, Edward A. Fox

Saverio Perugini

We present an approach to automatically generate interfaces supporting personalized interaction with digital libraries; these interfaces augment the user-DL dialog by empowering the user to (optionally) supply out-of-turn information during an interaction, flatten or restructure the dialog, and inquire about dialog options. Interfaces generated using this approach for CITIDEL are described.