Physical Sciences and Mathematics Commons^™

The Value Of Official Website Information In The Credit Risk Evaluation Of Smes, Cuiqing Jiang, Chang Yin, Qian Tang, Zhao Wang

Research Collection School Of Computing and Information Systems

The official websites of small and medium-sized enterprises (SMEs) not only reflect the willingness of an enterprise to disclose information voluntarily, but also can provide information related to the enterprises’ historical operations and performance. This research investigates the value of official website information in the credit risk evaluation of SMEs. To study the effect of different kinds of website information on credit risk evaluation, we propose a framework to mine effective features from two kinds of information disclosed on the official website of a SME—design-based information and content-based information—in predicting its credit risk. We select the SMEs in the software …

Transformer-Based Multi-Task Learning For Crisis Actionability Extraction, Yuhao Zhang, Siaw Ling Lo, Phyo Yi Win Myint

Research Collection School Of Computing and Information Systems

Social media has become a valuable information source for crisis informatics. While various methods were proposed to extract relevant information during a crisis, their adoption by field practitioners remains low. In recent fieldwork, actionable information was identified as the primary information need for crisis responders and a key component in bridging the significant gap in existing crisis management tools. In this paper, we proposed a Crisis Actionability Extraction System for filtering, classification, phrase extraction, severity estimation, localization, and aggregation of actionable information altogether. We examined the effectiveness of transformer-based LSTM-CRF architecture in Twitter-related sequence tagging tasks and simultaneously extracted actionable …

Neural Airport Ground Handling, Yaoxin Wu, Jianan Zhou, Yunwen Xia, Xianli Zhang, Zhiguang Cao, Jie Zhang

Research Collection School Of Computing and Information Systems

Airport ground handling (AGH) offers necessary operations to flights during their turnarounds and is of great importance to the efficiency of airport management and the economics of aviation. Such a problem involves the interplay among the operations that leads to NP-hard problems with complex constraints. Hence, existing methods for AGH are usually designed with massive domain knowledge but still fail to yield high-quality solutions efficiently. In this paper, we aim to enhance the solution quality and computation efficiency for solving AGH. Particularly, we first model AGH as a multiple-fleet vehicle routing problem (VRP) with miscellaneous constraints including precedence, time windows, …

Vision Paper: Advancing Of Ai Explainability For The Use Of Chatgpt In Government Agencies: Proposal Of A 4-Step Framework, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh

Research Collection School Of Computing and Information Systems

This paper explores ChatGPT’s potential in aiding government agencies, drawing from a case study based on a government agency in Singapore. While ChatGPT’s text generation abilities offer promise, it brings inherent challenges, including data opacity, potential misinformation, and occasional errors. These issues are especially critical in government decision-making.Public administration’s core values of transparency and accountability magnify these concerns. Ensuring AI alignment with these principles is imperative, given the potential repercussions on policy outcomes and citizen trust.AI explainability plays a central role in ChatGPT’s adoption within government agencies. To address these concerns, we propose strategies like prompt engineering, data governance, and …

Vision Paper: Advancing Of Ai Explainability For The Use Of Chatgpt In Government Agencies: Proposal Of A 4-Step Framework, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh

Research Collection School Of Computing and Information Systems

This paper explores ChatGPT’s potential in aiding government agencies, drawing from a case study based on a government agency in Singapore. While ChatGPT’s text generation abilities offer promise, it brings inherent challenges, including data opacity, potential misinformation, and occasional errors. These issues are especially critical in government decision-making.Public administration’s core values of transparency and accountability magnify these concerns. Ensuring AI alignment with these principles is imperative, given the potential repercussions on policy outcomes and citizen trust.AI explainability plays a central role in ChatGPT’s adoption within government agencies. To address these concerns, we propose strategies like prompt engineering, data governance, and …

Spatial Data Management For Green Mobility, Christophe Claramunt, Christine Bassem, Demetrios Zeinalipour-Yazti, Baihua Zheng, Goce Trajcevski, Kristian Torp

Research Collection School Of Computing and Information Systems

While many countries are developing appropriate actions towards a greener future and moving towards adopting sustainable mobility activities, the real-time management and planning of innovative transportation facilities and services in urban environments still require the development of advanced mobile data management infrastructures. Novel green mobility solutions, such as electric, hybrid, solar and hydrogen vehicles, as well as public and gig-based transportation resources are very likely to reduce the carbon footprint. However, their successful implementation still needs efficient spatio-temporal data management resources and applications to provide a clear picture and demonstrate their effectiveness. This paper discusses the major data management challenges, …

Pro-Cap: Leveraging A Frozen Vision-Language Model For Hateful Meme Detection, Rui Cao, Ming Shan Hee, Adriel Kuek, Wen Haw Chong, Roy Ka-Wei Lee, Jing Jiang

Research Collection School Of Computing and Information Systems

Hateful meme detection is a challenging multimodal task that requires comprehension of both vision and language, as well as cross-modal interactions. Recent studies have tried to fine-tune pre-trained vision-language models (PVLMs) for this task. However, with increasing model sizes, it becomes important to leverage powerful PVLMs more efficiently, rather than simply fine-tuning them. Recently, researchers have attempted to convert meme images into textual captions and prompt language models for predictions. This approach has shown good performance but suffers from non-informative image captions. Considering the two factors mentioned above, we propose a probing-based captioning approach to leverage PVLMs in a zero-shot …

Matk: The Meme Analytical Tool Kit, Ming Shan Hee, Aditi Kumaresan, Nguyen Khoi Hoang, Nirmalendu Prakash, Rui Cao, Roy Ka-Wei Lee

Research Collection School Of Computing and Information Systems

The rise of social media platforms has brought about a new digital culture called memes. Memes, which combine visuals and text, can strongly influence public opinions on social and cultural issues. As a result, people have become interested in categorizing memes, leading to the development of various datasets and multimodal models that show promising results in this field. However, there is currently a lack of a single library that allows for the reproduction, evaluation, and comparison of these models using fair benchmarks and settings. To fill this gap, we introduce the Meme Analytical Tool Kit (MATK), an open-source toolkit specifically …

Privacy-Preserving Arbitrary Geometric Range Query In Mobile Internet Of Vehicles, Yinbin Miao, Lin Song, Xinghua Li, Hongwei Li, Kim-Kwang Raymond Choo, Robert H. Deng

Research Collection School Of Computing and Information Systems

The mobile Internet of Vehicles (IoVs) has great potential for intelligent transportation, and creates spatial data query demands to realize the value of data. Outsourcing spatial data to a cloud server eliminates the need for local computation and storage, but it leads to data security and privacy threats caused by untrusted third-parties. Existing privacy-preserving spatial range query solutions based on Homomorphic Encryption (HE) have been developed to increase security. However, in the single server model, the private key is held by the query user, which incurs high computation and communication burdens on query users due to multiple rounds of interactions. …

Experiences Of Autistic Twitch Livestreamers: “I Have Made Easily The Most Meaningful And Impactful Relationships”, Terrance Mok, Anthony Tang, Adam Mccrimmon, Lora Oehlberg

Research Collection School Of Computing and Information Systems

We present perspectives from 10 autistic Twitch streamers regarding their experiences as livestreamers and how autism uniquely colors their experiences. Livestreaming offers a social online experience distinct from in-person, face-to-face communication, where autistic people tend to encounter challenges. Our reflexive thematic analysis of interviews with 10 participants showcases autistic livestreamers’ perspectives in their own words. Our findings center on the importance of having streamers establishing connections with other, sharing autistic identities, controlling a space for social interaction, personal growth, and accessibility challenges. In our discussion, we highlight the crucial value of having a medium for autistic representation, as well as …

Flacgec: A Chinese Grammatical Error Correction Dataset With Fine-Grained Linguistic Annotation, Hanyue Du, Yike Zhao, Qingyuan Tian, Jiani Wang, Lei Wang, Yunshi Lan, Xuesong Lu

Research Collection School Of Computing and Information Systems

Chinese Grammatical Error Correction (CGEC) has been attracting growing attention from researchers recently. In spite of the fact that multiple CGEC datasets have been developed to support the research, these datasets lack the ability to provide a deep linguistic topology of grammar errors, which is critical for interpreting and diagnosing CGEC approaches. To address this limitation, we introduce FlaCGEC, which is a new CGEC dataset featured with fine-grained linguistic annotation. Specifically, we collect raw corpus from the linguistic schema defined by Chinese language experts, conduct edits on sentences via rules, and refine generated samples manually, which results in 10k sentences …

Decentralized Multimedia Data Sharing In Iov: A Learning-Based Equilibrium Of Supply And Demand, Jiani Fan, Minrui Xu, Jiale Guo, Lwin Khin Shar, Jiawen Kang, Dusit Niyato, Kwok-Yan Lam

Research Collection School Of Computing and Information Systems

The Internet of Vehicles (IoV) has great potential to transform transportation systems by enhancing road safety, reducing traffic congestion, and improving user experience through onboard infotainment applications. Decentralized data sharing can improve security, privacy, reliability, and facilitate infotainment data sharing in IoVs. However, decentralized data sharing may not achieve the expected efficiency if there are IoV users who only want to consume the shared data but are not willing to contribute their own data to the community, resulting in incomplete information observed by other vehicles and infrastructure, which can introduce additional transmission latency. Therefore, in this paper, by modeling the …

Designing A Human-Centered Intelligent System To Monitor & Explain Abnormal Patterns Of Older Adults, Min Hun Lee, Daniel P. Siewiorek, Alexandre Bernardino

Research Collection School Of Computing and Information Systems

Older adult care technologies are increasingly explored to support the independent living of older adults by monitoring their abnormal activities and informing caregivers to provide intervention if necessary. However, the adoption of these technologies remains challenging due to several factors (e.g. lack of usability). In this work, we present a human-centered, intelligent system for older adult care. Our proposed designs of the system were created based on the findings from a focus group session with caregivers. This system monitors the abnormal activities of an older adult using wireless motion sensors and machine learning models. In addition, unlike previous work that …

Quantifying Taxi Drivers' Behaviors With Behavioral Game Theory, Mengyu Ji, Yuhong Xu, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

With their flexibility and convenience, taxis play a vital role in urban transportation systems. Understanding how human drivers make decisions in a context of uncertainty and competition is crucial for taxi fleets that depend on drivers to provide their services. As part of this paper, we propose modeling taxi drivers’ behaviors based on behavioral game theory. Based on real-world data, we demonstrate that the behavioral game theory model we select is superior to state-of-the-art baselines. These results provide a solid foundation for improving taxi fleet efficiency in the future.

An Adaptive Large Neighborhood Search For Heterogeneous Vehicle Routing Problem With Time Windows, Minh Pham Kien Nguyen, Aldy Gunawan, Vincent F. Yu, Mustafa Misir

Research Collection School Of Computing and Information Systems

The heterogeneous vehicle routing problem with time windows (HVRPTW) employs various vehicles with different capacities to serve upcoming pickup and delivery orders. We introduce a HVRPTW variant for reflecting the practical needs of crowd-shipping by considering the mass-rapid-transit stations, as the additional terminal points. A mixed integer linear programming model is formulated. An Adaptive Large Neighborhood Search based meta-heuristic is also developed by utilizing a basic probabilistic selection strategy, i.e. roulette wheel, and Simulated Annealing. The proposed approach is empirically evaluated on a new set of benchmark instances. The computational results revealed that ALNS shows its clear advantage on the …

The Analysis Of Extended Producer Responsibility (Epr) For E-Waste Management Policy Drivers And Challenges In Singapore, Aldy Gunawan, Tasaporn Visawameteekul, Aidan Marc Wong, Linh C. Tran

Research Collection School Of Computing and Information Systems

This work examines the role of the Extended Producer Responsibility (EPR) scheme in managing electronic waste (e-waste) logistics in Singapore. The study investigates the challenges and policy drivers of e-waste management, using an online survey to explore the attitudes and behaviors of young consumers, with a particular focus on young people. We use the Theory of Reasoned Action (TRA) and Theory of Planned Behavior (TPB) frameworks to develop a model that investigates the relationship among attitudes, perceived norms, awareness, and perceived convenience towards EPR awareness and stance. The findings highlight the needs for customized policies for different groups based on …

Impact Of Difficult Negatives On Twitter Crisis Detection, Yuhao Zhang, Siaw Ling Lo, Phyo Yi Win Myint

Research Collection School Of Computing and Information Systems

Twitter has become an alternative information source during a crisis. However, the short, noisy nature of tweets hinders information extraction. While models trained with standard Twitter crisis datasets accomplished decent performance, it remained a challenge to generalize to unseen crisis events. Thus, we proposed adding “difficult” negative examples during training to improve model generalization for Twitter crisis detection. Although adding random noise is a common practice, the impact of difficult negatives, i.e., negative data semantically similar to true examples, was never examined in NLP. Most of existing research focuses on the classification task, without considering the primary information need of …

Imitation Improvement Learning For Large-Scale Capacitated Vehicle Routing Problems, The Viet Bui, Tien Mai

Research Collection School Of Computing and Information Systems

Recent works using deep reinforcement learning (RL) to solve routing problems such as the capacitated vehicle routing problem (CVRP) have focused on improvement learning-based methods, which involve improving a given solution until it becomes near-optimal. Although adequate solutions can be achieved for small problem instances, their efficiency degrades for large-scale ones. In this work, we propose a newimprovement learning-based framework based on imitation learning where classical heuristics serve as experts to encourage the policy model to mimic and produce similar or better solutions. Moreover, to improve scalability, we propose Clockwise Clustering, a novel augmented framework for decomposing large-scale CVRP into …

A Lightweight Privacy-Preserving Path Selection Scheme In Vanets, Guojun Wang, Huijie Yang

Research Collection School Of Computing and Information Systems

With the rapid development of edge computing, artificial intelligence and other technologies, intelligent transportation services in the vehicular ad hoc networks (VANETs) such as in-vehicle navigation and distress alert are increasingly being widely used in life. Currently, road navigation is an essential service in the vehicle network. However, when a user employs the road navigation service, his private data maybe exposed to roadside nodes. Meanwhile, when the trusted authorization sends the navigation route data to the user, the user can obtain all the road data. Especially, other unrequested data might be related to the military. Therefore, how to achieve secure …

A Data-Driven Approach For Scheduling Bus Services Subject To Demand Constraints, Brahmanage Janaka Chathuranga Thilakarathna, Thivya Kandappu, Baihua Zheng

Research Collection School Of Computing and Information Systems

Passenger satisfaction is extremely important for the success of a public transportation system. Many studies have shown that passenger satisfaction strongly depends on the time they have to wait at the bus stop (waiting time) to get on a bus. To be specific, user satisfaction drops faster as the waiting time increases. Therefore, service providers want to provide a bus to the waiting passengers within a threshold to keep them satisfied. It is a two-pronged problem: (a) to satisfy more passengers the transport planner may increase the frequency of the buses, and (b) in turn, the increased frequency may impact …

Testing Automated Driving Systems By Breaking Many Laws Efficiently, Xiaodong Zhang, Wei Zhao, Yang Sun, Jun Sun, Yulong Shen, Xuewen Dong, Zijiang Yang

Research Collection School Of Computing and Information Systems

An automated driving system (ADS), as the brain of an autonomous vehicle (AV), should be tested thoroughly ahead of deployment. ADS must satisfy a complex set of rules to ensure road safety, e.g., the existing traffic laws and possibly future laws that are dedicated to AVs. To comprehensively test an ADS, we would like to systematically discover diverse scenarios in which certain traffic law is violated. The challenge is that (1) there are many traffic laws (e.g., 13 testable articles in Chinese traffic laws and 16 testable articles in Singapore traffic laws, with 81 and 43 violation situations respectively); and …

Singapore's Hospital To Home Program: Raising Patient Engagement Through Ai, John Abisheganaden, Kheng Hock Lee, Lian Leng Low, Eugene Shum, Han Leong Goh, Christine Gian Lee Ang, Andy Wee An Ta, Steven M. Miller

Research Collection School Of Computing and Information Systems

Because of their complex care needs, many elderly patients are discharged from hospitals only to be readmitted for multiple stays within the following twelve months. John Abisheganaden and his fellow authors describe Singapore’s Hospital to Home program, a community care initiative fueled by artificial intelligence.

Singapore's Ai Applications In The Public Sector: Six Examples, Steven M. Miller

Research Collection School Of Computing and Information Systems

Steven M. Miller describes six instances in which Singapore has applied AI in the public sector, illustrating different ways of improving its engagement with the public by making government services more accessible, anywhere, anytime, and speeding its responses to public processes and feedback. He illustrates how its leaders made the city a living lab for AI use, and what they learned.

Estimation Of Recursive Route Choice Models With Incomplete Trip Observations, Tien Mai, The Viet Bui, Quoc Phong Nguyen, Tho V. Le

Research Collection School Of Computing and Information Systems

This work concerns the estimation of recursive route choice models in the situation that the trip observations are incomplete, i.e., there are unconnected links (or nodes) in the observations. A direct approach to handle this issue could be intractable because enumerating all paths between unconnected links (or nodes) in a real network is typically not possible. We exploit an expectation–maximization (EM) method that allows dealing with the missing-data issue by alternatively performing two steps of sampling the missing segments in the observations and solving maximum likelihood estimation problems. Moreover, observing that the EM method could be expensive, we propose a …

Tracing The Twenty-Year Evolution Of Developing Ai For Eye Screening In Singapore: A Master Chronology Of Sidrp, Selena+ And Eyris, Steven M. Miller

Research Collection School Of Computing and Information Systems

This working paper is entirely comprised of a timeline table that begins in 2002 and runs through mid-2023. Across these two decades, this timeline traces the evolutionary development of the following:

• The early Singapore R&D efforts to apply software-based image analysis algorithms and methods to analyse eye retina images for diabetic retinopathy and other eye diseases. This was based on a collaboration between the Singapore Eye Research Institute (SERI) and its parent organization, the Singapore National Eye Centre (SNEC), with faculty from the School of Computing at National University of Singapore.
• The establishment and operation of the Singapore Integrated Diabetic …

Lessons Learned From The Hospital To Home Community Care Program In Singapore And The Supporting Ai Multiple Readmissions Prediction Model, John Abisheganaden, Kheng Hock Lee, Lian Leng Low, Eugene Shum, Han Leong Goh, Christine Gia Lee Ang, Adny An Ta Wee, Steven M. Miller

Research Collection School Of Computing and Information Systems

In a prior practice and policy article published in Healthcare Science, we introduced the deployed application of an artificial intelligence (AI) model to predict longer-term inpatient readmissions to guide community care interventions for patients with complex conditions in the context of Singapore's Hospital to Home (H2H) program that has been operating since 2017. In this follow on practice and policy article, we further elaborate on Singapore's H2H program and care model, and its supporting AI model for multiple readmission prediction, in the following ways: (1) by providing updates on the AI and supporting information systems, (2) by reporting on customer …

Resale Hdb Price Prediction Considering Covid-19 Through Sentiment Analysis, Srinaath Anbu Durai, Zhaoxia Wang

Research Collection School Of Computing and Information Systems

Twitter sentiment has been used as a predictor to predict price values or trends in both the stock market and housing market. The pioneering works in this stream of research drew upon works in behavioural economics to show that sentiment or emotions impact economic decisions. Latest works in this stream focus on the algorithm used as opposed to the data used. A literature review of works in this stream through the lens of data used shows that there is a paucity of work that considers the impact of sentiments caused due to an external factor on either the stock or …

Assessing The Effectiveness Of A Chatbot Workshop As Experiential Teaching And Learning Tool To Engage Undergraduate Students, Kyong Jin Shim, Thomas Menkhoff, Ying Qian Teo, Clement Shi Qi Ong

Research Collection School Of Computing and Information Systems

In this paper, we empirically examine and assess the effectiveness of a chatbot workshop as experiential teaching and learning tool to engage undergraduate students enrolled in an elective course “Doing Business with A.I.” in the Lee Kong Chian School of Business (LKCSB) at Singapore Management University. The chatbot workshop provides non-STEM students with an opportunity to acquire basic skills to build a chatbot prototype using the ‘Dialogflow’ program. The workshop and the experiential learning activity are designed to impart conversation and user-centric design know how and know why to students. A key didactical aspect which informs the design and flow …

Generative Stresnet For Crime Prediction, Ba Phong Tran, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

In this work, we combine STResnet (Zhang et al., 2017) with VAE Kingma & Welling (2013) to generate crime distribution. The outputs can be used for downstream tasks such as patrol deployment planning Chase et al. (2021).

Investment And Risk Management With Online News And Heterogeneous Networks, Meng Kiat Gary Ang, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Stock price movements in financial markets are influenced by large volumes of news from diverse sources on the web, e.g., online news outlets, blogs, social media. Extracting useful information from online news for financial tasks, e.g., forecasting stock returns or risks, is, however, challenging due to the low signal-to-noise ratios of such online information. Assessing the relevance of each news article to the price movements of individual stocks is also difficult, even for human experts. In this article, we propose the Guided Global-Local Attention-based Multimodal Heterogeneous Network (GLAM) model, which comprises novel attention-based mechanisms for multimodal sequential and graph encoding, …