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Designing Respectful Tech: What Is Your Relationship With Technology?, Noreen Y. Whysel Feb 2022

Designing Respectful Tech: What Is Your Relationship With Technology?, Noreen Y. Whysel

Publications and Research

According to research at the Me2B Alliance, people feel they have a relationship with technology. It’s emotional. It’s embodied. And it’s very personal. We are studying digital relationships to answer questions like “Do people have a relationship with technology?” “What does that relationship feel like?” And “Do people understand the commitments that they are making when they explore, enter into and dissolve these relationships?” There are parallels between messy human relationships and the kinds of relationships that people develop with technology. As with human relationships, we move through states of discovery, commitment and breakup with digital applications as well. Technology …


Me2b Alliance Validation Testing Report: Consumer Perception Of Legal Policies In Digital Technology, Noreen Y. Whysel, Karina Alexanyan, Shaun Spaulting, Julia Little Jan 2022

Me2b Alliance Validation Testing Report: Consumer Perception Of Legal Policies In Digital Technology, Noreen Y. Whysel, Karina Alexanyan, Shaun Spaulting, Julia Little

Publications and Research

Our relationship with technology involves legal agreements that we either review or enter into when using a technology, namely privacy policies and terms of service or terms of use (“TOS/TOU”). We initiated this research to understand if providing a formal rating of the legal policies (privacy policies and TOS/TOUs) would be valuable to consumers (or Me-s). From our early qualitative discussions, we noticed that people were unclear on whether these policies were legally binding contracts or not. Thus, a secondary objective emerged to quantitatively explore whether people knew who these policies protected (if anyone), and if the policies were perceived …