Physical Sciences and Mathematics Commons^™

On The Relationship Between Perception Of Usability And Subjective Mental Workload Of Web Interfaces, Luca Longo, Pierpaolo Dondio

Conference papers

Inspection methods and cheap self-reporting procedures have been significantly employed in the field of Human- Computer Interaction for assessing the usability of interfaces, systems and technologies. However, there is a tendency to overlook aspects related to the context and features of the users during the usability assessment process. This research introduces the concept of mental workload as an aid to enhance usability measurement. A user-study has been designed and executed in the context of human-web interaction. The aim was to investigate the relationship between the perception of usability of three popular web-sites, and the mental workload imposed by a set …