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When Disclosure Is Involuntary: Empowering Users With Control To Reduce Concerns, David W. Wilson, Ryan M. Schuetzler, Bradley Dorn, Jeffrey Gainer Proudfoot
When Disclosure Is Involuntary: Empowering Users With Control To Reduce Concerns, David W. Wilson, Ryan M. Schuetzler, Bradley Dorn, Jeffrey Gainer Proudfoot
Ryan Schuetzler
Modern organizations must carefully balance the practice of gathering large amounts of valuable data from individuals with the associated ethical considerations and potential negative public image inherent in breaches of privacy. As it becomes increasingly commonplace for many types of information to be collected without individuals' knowledge or consent, managers and researchers alike can benefit from understanding how individuals react to such involuntary disclosures, and how these reactions can impact evaluations of the data-collecting organizations. This research develops and empirically tests a theoretical model that shows how empowering individuals with a sense of control over their personal information can help …
Patient Preferences For Authentication And Security: A Comparison Study Of Younger And Older Patients, Ann Fruhling, Devika Ramachandran, Tamara Bernard, Ryan Schuetzler, John R. Windle
Patient Preferences For Authentication And Security: A Comparison Study Of Younger And Older Patients, Ann Fruhling, Devika Ramachandran, Tamara Bernard, Ryan Schuetzler, John R. Windle
Ryan Schuetzler
We examine authentication and security preferences of younger versus older patients in the healthcare domain. Previous research has investigated users' perception of the acceptability of various forms of authentication in nonhealthcare domains, but not patients’ preferences. First, we developed an interactive prototype to test three authentication methods: passwords, pattern, and voice. Our results indicate that younger patients prefer passwords by a significant margin. Older patients indicated more mixed preferences. In addition, we evaluated the level of security patients desired for protection of health information compared to financial information. We found no difference based on age: both groups felt financial security …