Physical Sciences and Mathematics Commons^™

The Effects Of Knowledge Management On Information Sharing Practices: A Case Study On Nortel Networks, Katina Michael

Professor Katina Michael

In 1999 Nortel Networks deployed the Open Text Livelink knowledge management system (KMS). Livelink allowed for the centralization of key corporate applications and associated content at a global, regional, line-of-business and departmental level. Prior to the implementation of Livelink on an enterprise scale, the corporation’s 80,000 employees relied on fragmented departmental web pages which were scattered across 11 different Web servers making the task of finding information very difficult. This paper describes how the process of knowledge transfer at Nortel Networks changed with the deployment of Livelink and how it enabled the automation of workflows through the company’s Web-based Intranet. …

The Fallout From Emerging Technologies: Surveillance, Social Networks And Suicide, Katina Michael, M G. Michael

Professor Katina Michael

Saint Augustine of Hippo (354-430 CE) [1] one of the most revered doctors of the ecclesia catholica, might not have been so highly esteemed had he fl ourished centuries afterwards in a world of uberveillance [2]. One of the unique aspects of Augustine's life that endeared him to the community of the faithful, both past and present, was his rising up from the "fornications" [3] and the "delight in thievery" [4] to become a paradigm for both the eastern and western churches of the penitent who becomes a saint.

The Emerging Ethics Of Humancentric Gps Tracking And Monitoring, Katina Michael, Andrew Mcnamee, M G. Michael

Professor Katina Michael

The Global Positioning System (GPS) is increasingly being adopted by private and public enterprise to track and monitor humans for location-based services (LBS). Some of these applications include personal locators for children, the elderly or those suffering from Alzheimer's or memory loss, and the monitoring of parolees for law enforcement, security or personal protection purposes. The continual miniaturization of the GPS chipset means that receivers can take the form of wristwatches, mini mobiles and bracelets, with the ability to pinpoint the longitude and latitude of a subject 24/7/365. This paper employs usability context analyses to draw out the emerging ethical …

Editorial: The Social And Behavioural Implications Of Location-Based Services, Katina Michael, M G. Michael

Professor Katina Michael

The social and behavioral implications of location-based services (LBS) are only now beginning to come to light in advanced markets where the services have been adopted by just a little over half the market (Microsoft 2011). Depending on one's definition of what constitutes location-based services, statistics on the level of adoption differ considerably. While it is helpful to provide as broad a list of applications as possible in what constitutes LBS (e.g. everything from in-vehicle navigation systems to downloading a map using a computer), it can also cloud the real picture forming behind this emerging technology. Emerging not in the …

Heaven And Hell: Visions For Pervasive Adaptation, Ben Paechter, Jeremy Pitt, Nikola Serbedzija, Katina Michael, Jennifer Willies, Ingi Helgason

Professor Katina Michael

With everyday objects becoming increasingly smart and the "info-sphere" being enriched with nano-sensors and networked to computationally-enabled devices and services, the way we interact with our environment has changed significantly, and will continue to change rapidly in the next few years. Being user-centric, novel systems will tune their behaviour to individuals, taking into account users' personal characteristics and preferences. But having a pervasive adaptive environment that understands and supports us "behaving naturally" with all its tempting charm and usability, may also bring latent risks, as we seamlessly give up our privacy (and also personal control) to a pervasive world of …

Editorial: Social Implications Of Technology: "Il Buono, Il Brutto, Il Cattivo", Katina Michael

Professor Katina Michael

Late last year, IEEE SSIT was invited to put together a paper for the centennial edition of the Proceedings of the IEEE for publication in May 2012 [1]. The article, "Social Implications of Technology: Past, Present, and Future," brought together five members of SSIT with varying backgrounds, and involved two intense months of collaboration and exchange of ideas. I personally felt privileged to be working with Karl D. Stephan, Emily Anesta, Laura Jacobs, and M.G. Michael on this project.

Monitoring People Using Location-Based Social Networking And Its Negative Impact On Trust: An Exploratory Contextual Analysis Of Five Types Of "Friend" Relationships, Sarah Jean Fusco, Katina Michael, Anas Aloudat, Roba Abbas

Professor Katina Michael

Location based social networking (LBSN) applications are part of a new suite of social networking tools. LBSN is the convergence between location based services (LBS) and online social networking (OSN). LBSN applications offer users the ability to look up the location of another “friend” remotely using a smart phone, desktop or other device, anytime and anywhere. Users invite their friends to participate in LBSN and there is a process of consent that follows. This paper explores the potential impact of LBSN upon trust in society. It looks at the willingness of individuals to share their location data with family, friends, …

The Legal, Social And Ethical Controversy Of The Collection And Storage Of Fingerprint Profiles And Dna Samples In Forensic Science, Katina Michael

Professor Katina Michael

The collection and storage of fingerprint profiles and DNA samples in the field of forensic science for nonviolent crimes is highly controversial. While biometric techniques such as fingerprinting have been used in law enforcement since the early 1900s, DNA presents a more invasive and contentious technique as most sampling is of an intimate nature (e.g. buccal swab). A fingerprint is a pattern residing on the surface of the skin while a DNA sample needs to be extracted in the vast majority of cases (e.g. at times extraction even implying the breaking of the skin). This paper aims to balance the …

The Application Of Location Based Services In National Emergency Warning Systems: Sms, Cell Broadcast Services And Beyond, Anas Aloudat, Katina Michael

Professor Katina Michael

Location-based services can be broadly defined as any service that provides information pertinent to the current location of an active mobile handset at a specific window of time, regardless of the underlying delivery technology used to convey its information. To date, the short message service and cell broadcast service have been utilised by several countries during emergencies, however the future indicates that these services while cost-effective today, will almost certainly be superseded in the next five to ten years by newer more powerful capabilities. The path forward in location-based emergency services in Australia is given against a backdrop of the …

Toward A State Of Überveillance, M G. Michael, Katina Michael

Professor Katina Michael

Überveillance is an emerging concept, and neither its application nor its power have yet fully arrived [38]. For some time, Roger Clarke's [12, p. 498] 1988 dataveillance concept has been prevalent: the “systematic use of personal data systems in the investigation or monitoring of the actions of one or more persons.”

You Talkin' To Me?, Katina Michael

Professor Katina Michael

Advancing knowledge through robust research is an honourable aim- being scientific, finding the right methodology, executing project phases meticulously, and reporting on the outcomes as objectively and accurately as possible. But may I begin my inaugural editorial by saying that an even higher ideal to advancing knowledge is critiquing it as it happens. Reflective practice is not just something to be done by academics in their teaching- reflective practice is what we should all be doing as we go about undertaking our various day-to-day work tasks. For the engineer engaged in research and development, whether in industry or government, reflective …

Emerging Forms Of Covert Surveillance Using Gps-Enabled Devices, Roba Abbas, Katina Michael, M G. Michael, Anas Aloudat

Professor Katina Michael

This paper presents the real possibility that commercial mobile tracking and monitoring solutions will become widely adopted for the practice of non-traditional covert surveillance within a community setting, resulting in community members engaging in the covert observation of family, friends, or acquaintances. This paper investigates five stakeholder relationships using scenarios to demonstrate the potential socio-ethical implications that tracking and monitoring people will have on society at large. The five stakeholder types explored in this paper include: (i) husband-wife (partner-partner), (ii) parent-child, (iii) employer-employee, (iv) friend-friend, and (v) stranger-stranger. Mobile technologies such as mobile camera phones, global positioning system data loggers, …

The Idio-Technopolis [Editorial], Katina Michael

Professor Katina Michael

The rapid rise of social media has brought with it an emphasis on the distinct dimensions of the whole person. Social media recognizes that the individual has a personal network of extensions – a home life, a work life, a social life, a study life, a hobbyist life, and much more – some of these identities even hidden from full view. Each of these online value networks are now accessible by big business, where opinion leaders and early adopters are easily distinguishable, and where brand commentary between consumers matters manifold more than any form of targeted advertising.

Location-Based Social Networking: Impact On Trust In Relationships, Sarah J. Fusco, Roba Abbas, Katina Michael, Anas Aloudat

Professor Katina Michael

Location based social networking (LBSN) applications are part of a new suite of social networking tools. LBSN is the convergence between location based services (LBS) and online social networking (OSN). LBSN applications offer users the ability to look up the location of another “friend” remotely using a smart phone, desktop or other device, anytime and anywhere. Users invite their friends to participate in LBSN and there is a process of consent that follows. This paper explores the potential impact of LBSN upon trust in society. It looks at the willingness of individuals to share their location data with family, friends, …

Location Privacy Under Dire Threat As 'Uberveillance' Stalks The Streets, Katina Michael, Roger Clarke

Professor Katina Michael

Citizen consent and issues surrounding location-based people-tracking - location-tracking - smart phones - covert tracking - CCTV cameras - mobile phones - warrantless tracking - Australian Mobile Telecommunications Association (AMTA) new industry guidelines - compliance with privacy legislation - need for a location privacy protection act or GPS act.

Demonstrating The Potential For Covert Policing In The Community: Five Stakeholder Scenarios, Roba Abbas, Katina Michael, M G. Michael

Professor Katina Michael

This paper presents the real possibility that commercial mobile tracking and monitoring solutions will become widely adopted for the practice of non traditional covert policing within a community setting, resulting in community members engaging in covert policing of family, friends, or acquaintances. This paper investigates five stakeholder relationships using scenarios to demonstrate the potential socio-ethical implications that tracking and monitoring people will have on society at large. The five stakeholder types explored in this paper include: (i) husband-wife (partner-partner), (ii) parent-child, (iii) employer-employee, (iv) friend-friend, and (v) stranger-stranger. Mobile technologies such as mobile camera phones, global positioning system data loggers, …

Planetary-Scale Rfid Services In An Age Of Uberveillance, Katina Michael, George Roussos, George Q. Huang, Arunabh Chattopadhyay, Rajit Gadh, B S. Prabhu, Peter Chu

Professor Katina Michael

Radio-frequency identification has a great number of unfulfilled prospects. Part of the problem until now has been the value proposition behind the technology- it has been marketed as a replacement technique for the barcode when the reality is that it has far greater capability than simply non-line-of-sight identification, towards decision-making in strategic management and reengineered business processes. The vision of the Internet of Things has not eventuated but a world in which every object you can see around you carries the possibility of being connected to the internet is still within the realm of possibility. However incremental innovations may see …

The European Court Of Human Rights Ruling Against The Policy Of Keeping Fingerprints And Dna Samples Of Criminal Suspects In Britain, Wales And Northern Ireland: The Case Of S. And Marper V United Kingdom, Katina Michael

Professor Katina Michael

In England, Wales and Northern Island, the Police and Criminal Evidence Act 1984 (the PACE) contained powers for the taking of fingerprints, and samples in the form of deoxyribonucleic acid (DNA). In 2001, Section 64(1A) of the PACE was substituted with Section 82 of the Criminal Justice and Police Act. The change to legislation meant that a suspect of a crime would have their fingerprints and samples permanently stored on the police national computer (PNC) even after having been acquitted. This paper critically analyses the circumstances of the landmark case of S. AND MARPER V. THE UNITED KINGDOM in two …

Location And Tracking Of Mobile Devices: Überveillance Stalks The Streets, Katina Michael, Roger Clarke

Professor Katina Michael

During the last decade, location-tracking and monitoring applications have proliferated, in mobile cellular and wireless data networks, and through self-reporting by applications running in smartphones that are equipped with onboard global positioning system (GPS) chipsets. It is now possible to locate a smartphone-user's location not merely to a cell, but to a small area within it. Innovators have been quick to capitalise on these location-based technologies for commercial purposes, and have gained access to a great deal of sensitive personal data in the process. In addition, law enforcement utilise these technologies, can do so inexpensively and hence can track many …

Towards A Conceptual Model Of User Acceptance Of Location-Based Emergency Services, Anas Aloudat, Katina Michael

Professor Katina Michael

This paper investigates the introduction of location-based services by government as part of an all-hazards approach to modern emergency management solutions. Its main contribution is in exploring the determinants of an individual’s acceptance or rejection of location services. The authors put forward a conceptual model to better predict why an individual would accept or reject such services, especially with respect to emergencies. While it may be posited by government agencies that individuals would unanimously wish to accept life-saving and life-sustaining location services for their well-being, this view remains untested. The theorised determinants include: visibility of the service solution, perceived service …

The Future Prospects Of Embedded Microchips In Humans As Unique Identifiers: The Risks Versus The Rewards, Katina Michael, M.G. Michael

Professor Katina Michael

Microchip implants for humans are not new. Placing heart pacemakers in humans for prosthesis is now considered a straightforward procedure. In more recent times we have begun to use brain pacemakers for therapeutic purposes to combat illnesses such as epilepsy, Parkinson’s Disease, and severe depression. Microchips are even being placed inside prosthetic knees and hips during restorative procedures to help in the gathering of post-operative analytics that can aid rehabilitation further. While medical innovations that utilise microchips abound, over the last decade we have begun to see the potential use of microchip implants for non-medical devices in humans, namely for …

Editorial: Social Implications Of Technology- “Il Buono, Il Brutto, Il Cattivo”, Katina Michael

Professor Katina Michael

Late last year, IEEE SSIT was invited to put together a paper for the centennial edition of Proceedings of the IEEE that was published in May 2012. The paper titled, “Social Implications of Technology: The Past, the Present, and the Future,” brought together five members of SSIT with varying backgrounds, and two intense months of collaboration and exchange of ideas. I personally felt privileged to be working with Karl D. Stephan, Emily Anesta, Laura Jacobs and M.G. Michael on this project.

Book Review: Handbook On Securing Cyber-Physical Critical Infrastructure: Foundations And Challenges (Written By Sajal K. Das, Krishna Kant, Nan Zhang), Katina Michael

Professor Katina Michael

This 800+ page handbook is divided into eight parts and contains thirty chapters, ideal for either an advanced undergraduate or graduate course in security. At the heart of this handbook is how we might go about managing both physical and cyber infrastructures, as they continue to become embedded and enmeshed, through advanced control systems, and new computing and communications paradigms.

Location-Based Social Networking And Its Impact On Trust In Relationships, Sarah Jean Fusco, Roba Abbas, Katina Michael, Anas Aloudat

Professor Katina Michael

Location based social networking (LBSN) applications are part of a new suite of social networking tools. LBSN is the convergence between location based services (LBS) and online social networking (OSN). LBSN applications offer users the ability to look up the location of another “friend” remotely using a smart phone, desktop or other device, anytime and anywhere. Users invite their friends to participate in LBSN and there is a process of consent that follows. This paper explores the potential impact of LBSN upon trust in society. It looks at the willingness of individuals to share their location data with family, friends, …

Social Implications Of Technology: Past, Present, And Future, Karl D. Stephan, Katina Michael, M.G. Michael, Laura Jacob, Emily Anesta

Professor Katina Michael

The social implications of a wide variety of technologies are the subject matter of the IEEE Society on Social Implications of Technology (SSIT). This paper reviews the SSIT’s contributions since the Society’s founding in 1982, and surveys the outlook for certain key technologies that may have significant social impacts in the future. Military and security technologies, always of significant interest to SSIT, may become more autonomous with less human intervention, and this may have both good and bad consequences. We examine some current trends such as mobile, wearable, and pervasive computing, and find both dangers and opportunities in these trends. …

Book Review: The Basics Of Information Security: Understanding The Fundamentals Of Infosec In Theory And Practice, Katina Michael

Professor Katina Michael

Dr Jason Andress (ISSAP, CISSP, GPEN, CEH) has written a timely book on Information Security. Andress who is a seasoned security professional with experience in both the academic and business worlds, categorically demonstrates through his book that underlying the operation of any successful business today is how to protect your most valuable asset- “information”. Andress completed his doctorate in computer science in the area of data protection, and presently works for a major software company, providing global information security oversight and performing penetration testing and risks assessment.

The Battle Against Security Attacks, Katina Michael

Professor Katina Michael

Medium-to-large-sized companies are increasingly using their intranets to broadcast company-wide messages and store valuable information. Employees can choose to view multimedia- based messages from company executives, link to the latest product success stories, download the most recent technical specifications or refer to the most up-to-date pricing figures. Whatever the requirement, organisations have become very reliant upon electronic intra- and intercommunication methods. Whether it is sending an email with an attachment to a client, downloading information from the knowledge management system (KMS) or placing files in one another's public folders, employees now expect the technological capabilities to be available all the …

The Technological Trajectory Of The Automatic Identification Industry: The Application Of The Systems Of Innovation (Si) Framework For The Characterisation And Prediction Of The Auto-Id Industry, Katina Michael

Professor Katina Michael

Traditionally the approach used to analyse technological innovation focused on the application of the techno-economic paradigm with the production function as its foundation. This thesis explores the rise of the evolutionary paradigm as a more suitable conceptual approach to investigating complex innovations like automatic identification (auto-ID) devices. Collecting and analysing data for five auto-ID case studies, (bar codes, magnetic-stripe cards, smart cards, biometrics and RF/ID transponders), it became evident that a process of migration, integration and convergence is happening within the auto-ID technology system (TS). The evolution of auto-ID is characterised by a new cluster of innovations, primarily emerging through …

Integrating Value-Driven Feedback And Recommendation Mechanisms Into Business Intelligence Systems, Byron Keating, Tim Coltman, Michael Katina, Valeria Baker

Professor Katina Michael

Most leading organizations, in all sectors of industry, commerce and government are dependent upon

ERP for their organizational survival. Yet despite the importance of the decision to adopt ERP and its

impact on the entire firm’s performance the IT literature has been in the large part silent on the nature

of the ERP investment decision. This study is the first of its kind to determine the preference structure

of senior managers around the organizational benefits and risks of adopting ERP. We present the

results which provide interesting insights into how managers’ perceive the benefit and risk factors

salient to the …

Rfid Adoption Issues: Analysis Of Organizational Benefits & Risks, Samuel Fosso Wamba, Byron W. Keating, Tim Coltman, Katina Michael

Professor Katina Michael

What makes companies such as Wal-Mart in the U.S., Metro Group in Germany and Tesco in the United Kingdom, so willing to adopt RFID technology? More precisely, what are those factors that matter most and least to firms when considering an investment in RFID? And how does the importance of such factors vary between adopters and non-adopters? The answers to these questions are important because they indicate where future development effort should be directed to increase the rate of RFID adoption. To begin, we conducted a large survey of 133 RFID Journal readers. The industries represented in the sample include: …