Physical Sciences and Mathematics Commons^™

Public Acceptance Of Using Artificial Intelligence-Assisted Weight Management Apps In High-Income Southeast Asian Adults With Overweight And Obesity: A Cross-Sectional Study, Han Shi Jocelyn Chew, Palakorn Achananuparp, Palakorn Achananuparp, Nicholas W. S. Chew, Yip Han Chin, Yujia Gao, Bok Yan Jimmy So, Asim Shabbir, Ee-Peng Lim, Kee Yuan Ngiam

Research Collection School Of Computing and Information Systems

Introduction: With in increase in interest to incorporate artificial intelligence (AI) into weight management programs, we aimed to examine user perceptions of AI-based mobile apps for weight management in adults with overweight and obesity. Methods: 280 participants were recruited between May and November 2022. Participants completed a questionnaire on sociodemographic profiles, Unified Theory of Acceptance and Use of Technology 2 (UTAUT2), and Self-Regulation of Eating Behavior Questionnaire. Structural equation modeling was performed using R. Model fit was tested using maximum-likelihood generalized unweighted least squares. Associations between influencing factors were analyzed using correlation and linear regression. Results: 271 participant responses were …

Development Of An Explainable Artificial Intelligence Model For Asian Vascular Wound Images, Zhiwen Joseph Lo, Malcolm Han Wen Mak, Shanying Liang, Yam Meng Chan, Cheng Cheng Goh, Tina Peiting Lai, Audrey Hui Min Tan, Patrick Thng, Patrick Thng, Tillman Weyde, Sylvia Smit

Research Collection School Of Computing and Information Systems

Chronic wounds contribute to significant healthcare and economic burden worldwide. Wound assessment remains challenging given its complex and dynamic nature. The use of artificial intelligence (AI) and machine learning methods in wound analysis is promising. Explainable modelling can help its integration and acceptance in healthcare systems. We aim to develop an explainable AI model for analysing vascular wound images among an Asian population. Two thousand nine hundred and fifty-seven wound images from a vascular wound image registry from a tertiary institution in Singapore were utilized. The dataset was split into training, validation and test sets. Wound images were classified into …

Laf: Labeling-Free Model Selection For Automated Deep Neural Network Reusing, Qiang Hu, Yuejun Guo, Xiaofei Xie, Maxime Cordy, Mike Papadakis, Yves Le Traon

Research Collection School Of Computing and Information Systems

pplying deep learning (DL) to science is a new trend in recent years, which leads DL engineering to become an important problem. Although training data preparation, model architecture design, and model training are the normal processes to build DL models, all of them are complex and costly. Therefore, reusing the open-sourced pre-trained model is a practical way to bypass this hurdle for developers. Given a specific task, developers can collect massive pre-trained deep neural networks from public sources for reusing. However, testing the performance (e.g., accuracy and robustness) of multiple deep neural networks (DNNs) and recommending which model should be …

Deep Reinforcement Learning With Explicit Context Representation, Francisco Munguia-Galeano, Ah-Hwee Tan, Ze Ji

Research Collection School Of Computing and Information Systems

Though reinforcement learning (RL) has shown an outstanding capability for solving complex computational problems, most RL algorithms lack an explicit method that would allow learning from contextual information. On the other hand, humans often use context to identify patterns and relations among elements in the environment, along with how to avoid making wrong actions. However, what may seem like an obviously wrong decision from a human perspective could take hundreds of steps for an RL agent to learn to avoid. This article proposes a framework for discrete environments called Iota explicit context representation (IECR). The framework involves representing each state …

Safe Mdp Planning By Learning Temporal Patterns Of Undesirable Trajectories And Averting Negative Side Effects, Siow Meng Low, Akshat Kumar, Scott Sanner

Research Collection School Of Computing and Information Systems

In safe MDP planning, a cost function based on the current state and action is often used to specify safety aspects. In real world, often the state representation used may lack sufficient fidelity to specify such safety constraints. Operating based on an incomplete model can often produce unintended negative side effects (NSEs). To address these challenges, first, we associate safety signals with state-action trajectories (rather than just immediate state-action). This makes our safety model highly general. We also assume categorical safety labels are given for different trajectories, rather than a numerical cost function, which is harder to specify by the …

Singapore's Hospital To Home Program: Raising Patient Engagement Through Ai, John Abisheganaden, Kheng Hock Lee, Lian Leng Low, Eugene Shum, Han Leong Goh, Christine Gian Lee Ang, Andy Wee An Ta, Steven M. Miller

Research Collection School Of Computing and Information Systems

Because of their complex care needs, many elderly patients are discharged from hospitals only to be readmitted for multiple stays within the following twelve months. John Abisheganaden and his fellow authors describe Singapore’s Hospital to Home program, a community care initiative fueled by artificial intelligence.

Singapore's Ai Applications In The Public Sector: Six Examples, Steven M. Miller

Research Collection School Of Computing and Information Systems

Steven M. Miller describes six instances in which Singapore has applied AI in the public sector, illustrating different ways of improving its engagement with the public by making government services more accessible, anywhere, anytime, and speeding its responses to public processes and feedback. He illustrates how its leaders made the city a living lab for AI use, and what they learned.

Tracing The Twenty-Year Evolution Of Developing Ai For Eye Screening In Singapore: A Master Chronology Of Sidrp, Selena+ And Eyris, Steven M. Miller

Research Collection School Of Computing and Information Systems

This working paper is entirely comprised of a timeline table that begins in 2002 and runs through mid-2023. Across these two decades, this timeline traces the evolutionary development of the following:

• The early Singapore R&D efforts to apply software-based image analysis algorithms and methods to analyse eye retina images for diabetic retinopathy and other eye diseases. This was based on a collaboration between the Singapore Eye Research Institute (SERI) and its parent organization, the Singapore National Eye Centre (SNEC), with faculty from the School of Computing at National University of Singapore.
• The establishment and operation of the Singapore Integrated Diabetic …

Lessons Learned From The Hospital To Home Community Care Program In Singapore And The Supporting Ai Multiple Readmissions Prediction Model, John Abisheganaden, Kheng Hock Lee, Lian Leng Low, Eugene Shum, Han Leong Goh, Christine Gia Lee Ang, Adny An Ta Wee, Steven M. Miller

Research Collection School Of Computing and Information Systems

In a prior practice and policy article published in Healthcare Science, we introduced the deployed application of an artificial intelligence (AI) model to predict longer-term inpatient readmissions to guide community care interventions for patients with complex conditions in the context of Singapore's Hospital to Home (H2H) program that has been operating since 2017. In this follow on practice and policy article, we further elaborate on Singapore's H2H program and care model, and its supporting AI model for multiple readmission prediction, in the following ways: (1) by providing updates on the AI and supporting information systems, (2) by reporting on customer …

Learning And Understanding User Interface Semantics From Heterogeneous Networks With Multimodal And Positional Attributes, Meng Kiat Gary Ang, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

User interfaces (UI) of desktop, web, and mobile applications involve a hierarchy of objects (e.g., applications, screens, view class, and other types of design objects) with multimodal (e.g., textual and visual) and positional (e.g., spatial location, sequence order, and hierarchy level) attributes. We can therefore represent a set of application UIs as a heterogeneous network with multimodal and positional attributes. Such a network not only represents how users understand the visual layout of UIs but also influences how users would interact with applications through these UIs. To model the UI semantics well for different UI annotation, search, and evaluation tasks, …

Pose- And Attribute-Consistent Person Image Synthesis, Cheng Xu, Zejun Chen, Jiajie Mai, Xuemiao Xu, Shengfeng He

Research Collection School Of Computing and Information Systems

PersonImageSynthesisaimsattransferringtheappearanceofthesourcepersonimageintoatargetpose. Existingmethods cannot handle largeposevariations and therefore suffer fromtwocritical problems: (1)synthesisdistortionduetotheentanglementofposeandappearanceinformationamongdifferentbody componentsand(2)failureinpreservingoriginalsemantics(e.g.,thesameoutfit).Inthisarticle,weexplicitly addressthesetwoproblemsbyproposingaPose-andAttribute-consistentPersonImageSynthesisNetwork (PAC-GAN).Toreduceposeandappearancematchingambiguity,weproposeacomponent-wisetransferring modelconsistingoftwostages.Theformerstagefocusesonlyonsynthesizingtargetposes,whilethelatter renderstargetappearancesbyexplicitlytransferringtheappearanceinformationfromthesourceimageto thetargetimageinacomponent-wisemanner. Inthisway,source-targetmatchingambiguityiseliminated duetothecomponent-wisedisentanglementofposeandappearancesynthesis.Second,tomaintainattribute consistency,werepresenttheinputimageasanattributevectorandimposeahigh-levelsemanticconstraint usingthisvectortoregularizethetargetsynthesis.ExtensiveexperimentalresultsontheDeepFashiondataset demonstratethesuperiorityofourmethodoverthestateoftheart,especiallyformaintainingposeandattributeconsistenciesunderlargeposevariations.

Human-Centred Artificial Intelligence In The Banking Sector, Krishnaraj Arul Obuchettiar, Alan @ Ali Madjelisi Megargel

Research Collection School Of Computing and Information Systems

Changes in technology have shaped how corporate and retail businesses have evolved, alongside the customers’ preferences. The advent of smart digital devices and social media has shaped how consumers interact and transact with their financial institutions over the past two decades. With the rapid evolution of new technologies and customers' growing preference for digital engagement with financial institutions, organizations need to adopt and align with emerging technologies that support speed, accuracy, efficiency, and security in a user-friendly manner. Today, consumers want hyper-personalized interactions that are more frequent and proactive. Moreover, financial institutions have a growing need to cater to consumers' …

A Secure And Robust Knowledge Transfer Framework Via Stratified-Causality Distribution Adjustment In Intelligent Collaborative Services, Ju Jia, Siqi Ma, Lina Wang, Yang Liu, Robert H. Deng

Research Collection School Of Computing and Information Systems

The rapid development of device-edge-cloud collaborative computing techniques has actively contributed to the popularization and application of intelligent service models. The intensity of knowledge transfer plays a vital role in enhancing the performance of intelligent services. However, the existing knowledge transfer methods are mainly implemented through data fine-tuning and model distillation, which may cause the leakage of data privacy or model copyright in intelligent collaborative systems. To address this issue, we propose a secure and robust knowledge transfer framework through stratified-causality distribution adjustment (SCDA) for device-edge-cloud collaborative services. Specifically, a simple yet effective density-based estimation is first employed to obtain …

What Machines Can't Do (Yet) In Real Work Settings, Thomas H. Davenport, Steven M. Miller

Research Collection School Of Computing and Information Systems

AI systems may perform well in the research lab or under highly controlled application settings, but they still needed human help in the types of real world work settings we researched for a new book, Working With AI: Real Stories of Human-Machine Collaboration. Human workers were very much in evidence across our 30 case studies. In this article, we use those examples to illustrate our list of AI-enabled activities that still require human assistance. These are activities where organizations need to continue to invest in human capital, and where practitioners can expect job continuity for the immediate future

Multi-Functional Job Roles To Support Operations In A Multi-Faceted Jewel Enabled By Ai And Digital Transformation, Steven M. Miller

Research Collection School Of Computing and Information Systems

In this story, we highlight the way in which the use of AI enabled support systems, together with work process digital transformation and innovative approaches to job redesign, have combined to dramatically change the nature of the work of the front-line service staff who protect and support the facility and visitors at the world’s most iconic airport mall and lifestyle destination.

Singapore Public Sector Ai Applications Emphasizing Public Engagement: Six Examples, Steven M. Miller

Research Collection School Of Computing and Information Systems

This article provides an overview of six examples of public sector AI applications in Singapore that illustrate different ways of enhancing engagement with the public. These applications demonstrate ways of enhancing engagement with the public by providing greater accessibility to government services (access anywhere, anytime) and speedier responses to public processes and feedback. Some applications make it substantially easier for members of the public to do things or make choices, while others reduce waiting time, either across an entire public infrastructure, or for an individual transaction. Some provide highly individualized coaching to guide a person through the process of doing …

Perceptions And Needs Of Artificial Intelligence In Health Care To Increase Adoption: Scoping Review, Han Shi Jocelyn Chew, Palakorn Achananuparp

Research Collection School Of Computing and Information Systems

Background: Artificial intelligence (AI) has the potential to improve the efficiency and effectiveness of health care service delivery. However, the perceptions and needs of such systems remain elusive, hindering efforts to promote AI adoption in health care. Objective: This study aims to provide an overview of the perceptions and needs of AI to increase its adoption in health care. Methods: A systematic scoping review was conducted according to the 5-stage framework by Arksey and O’Malley. Articles that described the perceptions and needs of AI in health care were searched across nine databases: ACM Library, CINAHL, Cochrane Central, Embase, IEEE Xplore, …

Ai And The Future Of Work: What We Know Today, Steven M. Miller, Thomas H. Davenport

Research Collection School Of Computing and Information Systems

To contribute to a better understanding of the contemporary realities of AI workplace deployments, the authors recently completed 29 case studies of people doing their everyday work with AI-enabled smart machines. Twenty-three of these examples were from North America, mostly in the US. Six were from Southeast Asia, mostly in Singapore. In this essay, we compare our findings on job and workplace impacts to those reported in the MIT Task Force on the Work of the Future report, as we consider that to be the most comprehensive recent study on this topic.

Measuring Data Collection Diligence For Community Healthcare, Galawala Ramesha Samurdhi Karunasena, M. S. Ambiya, Arunesh Sinha, R. Nagar, S. Dalal, Abdullah. H., D. Thakkar, D. Narayanan, M. Tambe

Research Collection School Of Computing and Information Systems

Data analytics has tremendous potential to provide targeted benefit in low-resource communities, however the availability of highquality public health data is a significant challenge in developing countries primarily due to non-diligent data collection by community health workers (CHWs). Our use of the word non-diligence here is to emphasize that poor data collection is often not a deliberate action by CHW but arises due to a myriad of factors, sometime beyond the control of the CHW. In this work, we define and test a data collection diligence score. This challenging unlabeled data problem is handled by building upon domain expert’s guidance …

Artificial Intelligence And Work: Two Perspectives, Steven Miller, Thomas H. Davenport

Research Collection School Of Computing and Information Systems

One of the most important issues in contemporary societies is the impact of intelligent technologies on human work. For an empirical perspective on the issue, we recently completed 30 case studies of people collaborating with AI-enabled smart machines. Twenty-four were from North America, mostly in the US. Six were from Southeast Asia, mostly in Singapore. We compare some of our observations to one of the broadest academic examinations of the issue. In particular, we focus on our case study observations with regard to key findings from the MIT Task Force on the Work of the Future report.

Grand-Vision: An Intelligent System For Optimized Deployment Scheduling Of Law Enforcement Agents, Jonathan Chase, Tran Phong, Kang Long, Tony Le, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Law enforcement agencies in dense urban environments, faced with a wide range of incidents to handle and limited manpower, are turning to data-driven AI to inform their policing strategy. In this paper we present a patrol scheduling system called GRAND-VISION: Ground Response Allocation and Deployment - Visualization, Simulation, and Optimization. The system employs deep learning to generate incident sets that are used to train a patrol schedule that can accommodate varying manpower, break times, manual pre-allocations, and a variety of spatio-temporal demand features. The complexity of the scenario results in a system with real world applicability, which we demonstrate through …

A Smarter Way To Manage Mass Transit In A Smart City: Rail Network Management At Singapore’S Land Transport Authority, Steven M. Miller, Thomas H. Davenport

Research Collection School Of Computing and Information Systems

There is no widely agreed upon definition of a supposed “Smart City.” Yet, when you see city employees — in this case city-state employees — working in what are obviously smarter ways, “you know it when you see it.” One such example of a smarter way to work in a smart city setting is the way that employees of the Land Transport Authority (LTA) in Singapore are using a new generation of data driven, AI-enabled support systems to manage the city’s urban rail network. We spoke to LTA officers Kong Wai, Ho (Director of Integrated Operations and Planning) and Chris …

The Value Of Humanization In Customer Service, Yang Gao, Huaxia Rui, Shujing Sun

Research Collection School Of Computing and Information Systems

As algorithm-based agents become increasingly capable of handling customer service queries, customers are often uncertain whether they are served by humans or algorithms, and managers are left to question the value of human agents once the technology matures. The current paper studies this question by quantifying the impact of customers' enhanced perception of being served by human agents on customer service interactions. Our identification strategy hinges on the abrupt implementation by Southwest Airlines of a signature policy, which requires the inclusion of an agent's first name in responses on Twitter, thereby making the agent more humanized in the eyes of …

Deep-Learning-Based App Sensitive Behavior Surveillance For Android Powered Cyber-Physical Systems, Haoyu Ma, Jianwen Tian, Kefan Qiu, David Lo, Debin Gao, Daoyuan Wu, Chunfu Jia, Thar Baker

Research Collection School Of Computing and Information Systems

Android as an operating system is now increasingly being adopted in industrial information systems, especially with Cyber-Physical Systems (CPS). This also puts Android devices onto the front line of handling security-related data and conducting sensitive behaviors, which could be misused by the increasing number of polymorphic and metamorphic malicous applications targeting the platform. The existence of such malware threats therefore call for more accurate identification and surveillance of sensitive Android app behaviors, which is essential to the security of CPS and IoT devices powered by Android. Nevertheless, achieving dynamic app behavior monitoring and identification on real CPS powered by Android …

The Future Of Work Now: Ai-Driven Transaction Surveillance At Dbs Bank, Thomas H. Davenport, Steven M. Miller

Research Collection School Of Computing and Information Systems

One of the most frequently-used phrases at business events these days is “the future of work.” It’s increasingly clear that artificial intelligence and other new technologies will bring substantial changes in work tasks and business processes. But while these changes are predicted for the future, they’re already present in many organizations for many different jobs. The job and incumbents described below are an example of this phenomenon. Steve Miller of Singapore Management University and I co-authored the story.

The Future Of Work Now: The Multi-Faceted Mall Security Guard At A Multi-Faceted Jewel, Thomas H. Davenport, Steven M. Miller

Research Collection School Of Computing and Information Systems

One of the most frequently-used phrases at business events these days is “the future of work.” It’s increasingly clear that artificial intelligence and other new technologies will bring substantial changes in work tasks and business processes. But while these changes are predicted for the future, they’re already present in many organizations for many different jobs. The job and incumbents described below are an example of this phenomenon. Steve Miller of Singapore Management University and I co-authored the story.

The Future Of Work Now: Cyber Threat Attribution At Fireeye, Thomas H. Davenport, Steven M. Miller

Research Collection School Of Computing and Information Systems

One of the most frequently-used phrases at business events these days is “the future of work.” It’s increasingly clear that artificial intelligence and other new technologies will bring substantial changes in work tasks and business processes. But while these changes are predicted for the future, they’re already present in many organizations for many different jobs. The job and incumbent described below is an example of this phenomenon. It’s a clear example of an existing job that’s been transformed by AI and related tools.

Topic Modeling On Document Networks With Adjacent-Encoder, Ce Zhang, Hady W. Lauw

Research Collection School Of Computing and Information Systems

Oftentimes documents are linked to one another in a network structure,e.g., academic papers cite other papers, Web pages link to other pages. In this paper we propose a holistic topic model to learn meaningful and unified low-dimensional representations for networked documents that seek to preserve both textual content and network structure. On the basis of reconstructing not only the input document but also its adjacent neighbors, we develop two neural encoder architectures. Adjacent-Encoder, or AdjEnc, induces competition among documents for topic propagation, and reconstruction among neighbors for semantic capture. Adjacent-Encoder-X, or AdjEnc-X, extends this to also encode the network structure …

Stochastically Robust Personalized Ranking For Lsh Recommendation Retrieval, Dung D. Le, Hady W. Lauw

Research Collection School Of Computing and Information Systems

Locality Sensitive Hashing (LSH) has become one of the most commonly used approximate nearest neighbor search techniques to avoid the prohibitive cost of scanning through all data points. For recommender systems, LSH achieves efficient recommendation retrieval by encoding user and item vectors into binary hash codes, reducing the cost of exhaustively examining all the item vectors to identify the topk items. However, conventional matrix factorization models may suffer from performance degeneration caused by randomly-drawn LSH hash functions, directly affecting the ultimate quality of the recommendations. In this paper, we propose a framework named SRPR, which factors in the stochasticity of …

The Future Of Work Now: Medical Coding With Ai, Thomas H. Davenport, Steven M. Miller

Research Collection School Of Computing and Information Systems

The coding of medical diagnosis and treatment has always been a challenging issue. Translating a patient’s complex symptoms, and a clinician’s efforts to address them, into a clear and unambiguous classification code was difficult even in simpler times. Now, however, hospitals and health insurance companies want very detailed information on what was wrong with a patient and the steps taken to treat them— for clinical record-keeping, for hospital operations review and planning, and perhaps most importantly, for financial reimbursement purposes.