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A Smarter Way To Manage Mass Transit In A Smart City: Rail Network Management At Singapore’S Land Transport Authority, Steven M. Miller, Thomas H. Davenport

Research Collection School Of Computing and Information Systems

There is no widely agreed upon definition of a supposed “Smart City.” Yet, when you see city employees — in this case city-state employees — working in what are obviously smarter ways, “you know it when you see it.” One such example of a smarter way to work in a smart city setting is the way that employees of the Land Transport Authority (LTA) in Singapore are using a new generation of data driven, AI-enabled support systems to manage the city’s urban rail network. We spoke to LTA officers Kong Wai, Ho (Director of Integrated Operations and Planning) and Chris …