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Full-Text Articles in Physical Sciences and Mathematics

Forest Structure And Composition Alleviate Human Thermal Stress, Loïc Gillerot, Dries Landuyt, Rachel Oh, Winston T. L. Chow, Et Al Dec 2022

Forest Structure And Composition Alleviate Human Thermal Stress, Loïc Gillerot, Dries Landuyt, Rachel Oh, Winston T. L. Chow, Et Al

Research Collection College of Integrative Studies

Current climate change aggravates human health hazards posed by heat stress. Forests can locally mitigate this by acting as strong thermal buffers, yet potential mediation by forest ecological characteristics remains underexplored. We report over 14 months of hourly microclimate data from 131 forest plots across four European countries and compare these to open-field controls using physiologically equivalent temperature (PET) to reflect human thermal perception. Forests slightly tempered cold extremes, but the strongest buffering occurred under very hot conditions (PET >35°C), where forests reduced strong to extreme heat stress day occurrence by 84.1%. Mature forests cooled the microclimate by 12.1 to …


Singlish Checker: A Tool For Understanding And Analysing An English Creole Language, Lee-Hsun Hsieh, Nam Chew Chua, Agus Trisnajaya Kwee, Pei-Chi Lo, Yang-Yin Lee, Ee-Peng Lim Dec 2022

Singlish Checker: A Tool For Understanding And Analysing An English Creole Language, Lee-Hsun Hsieh, Nam Chew Chua, Agus Trisnajaya Kwee, Pei-Chi Lo, Yang-Yin Lee, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

As English is a widely used language in many countries of different cultures, variants of English also known as English creoles have also been created. Singlish is one such English creole used by people in Singapore. Nevertheless, unlike English, Singlish is not taught in schools nor encouraged to be used in formal communications. Hence, it remains to be a low resource language with a lack of up-to-date Singlish word dictionary and computational tools to analyse the language. In this paper, we therefore propose Singlish Checker, a tool that is able to help detecting Singlish text, Singlish words and phrases. To …


Harmonized Gap-Filled Datasets From 20 Urban Flux Tower Sites, Matthew Lipson, Sue Grimmond, Martin Best, Winston T. L. Chow Nov 2022

Harmonized Gap-Filled Datasets From 20 Urban Flux Tower Sites, Matthew Lipson, Sue Grimmond, Martin Best, Winston T. L. Chow

Research Collection College of Integrative Studies

A total of 20 urban neighbourhood-scale eddy covariance flux tower datasets are made openly available after being harmonized to create a 50 site–year collection with broad diversity in climate and urban surface characteristics. Variables needed as inputs for land surface models (incoming radiation, temperature, humidity, air pressure, wind and precipitation) are quality controlled, gap-filled and prepended with 10 years of reanalysis-derived local data, enabling an extended spin up to equilibrate models with local climate conditions. For both gap filling and spin up, ERA5 reanalysis meteorological data are bias corrected using tower-based observations, accounting for diurnal, seasonal and local urban effects …


Outdoor Thermal Comfort Research In Transient Conditions: A Narrative Literature Review, Yuliya Dzyuban, Graces N. Y. Ching, Sin Kang Yik, Adrian J. Tan, Shreya Banerjee, Peter Jay Crank, Winston T. L. Chow Oct 2022

Outdoor Thermal Comfort Research In Transient Conditions: A Narrative Literature Review, Yuliya Dzyuban, Graces N. Y. Ching, Sin Kang Yik, Adrian J. Tan, Shreya Banerjee, Peter Jay Crank, Winston T. L. Chow

Research Collection College of Integrative Studies

In recent years, urban planners and designers are paying greater attention to Outdoor Thermal Comfort (OTC) studies due to the imminent threat of the Urban Heat Island and climate change on human health. Historically, indoor thermal comfort research assumed steady-state conditions, centralizing on the concept of thermal neutrality to determine optimal environmental parameters. Such research pivoted to investigating how non-steady-state, transient environmental conditions influence comfort. Recent studies underscore the usefulness of positive alliesthesia in providing a productive framework for OTC evaluation. In this article we first clarify the concepts related to thermal comfort-related terms, scales, and models in the literature. …


Why We Should Remember The Soviet Information Age?, Ksenia Tatarchenko Oct 2022

Why We Should Remember The Soviet Information Age?, Ksenia Tatarchenko

Research Collection College of Integrative Studies

How to navigate the rapidly changing digital geopolitics of the world today? How do we make sense of digital transformation and its many social, political, cultural, and environmental implications at different locations around the world?


Agriculture And Sustainable Farming In Vietnam, Minh Hoan Le Oct 2022

Agriculture And Sustainable Farming In Vietnam, Minh Hoan Le

Asian Management Insights

Le Minh Hoan, Minister of Agriculture and Rural Development of Vietnam, talks about the future of sustainable agriculture in ASEAN.


Asia’S Waste Crisis, Havovi Joshi Oct 2022

Asia’S Waste Crisis, Havovi Joshi

Asian Management Insights

A festering issue.


Two Singapore Public Healthcare Ai Applications For National Screening Programs And Other Examples, Andy Wee An Ta, Han Leong Goh, Christine Ang, Lian Yeow Koh, Ken Poon, Steven M. Miller Oct 2022

Two Singapore Public Healthcare Ai Applications For National Screening Programs And Other Examples, Andy Wee An Ta, Han Leong Goh, Christine Ang, Lian Yeow Koh, Ken Poon, Steven M. Miller

Research Collection School Of Computing and Information Systems

This article explains how two AI systems have been incorporated into the everyday operations of two Singapore public healthcare nation-wide screening programs. The first example is embedded within the setting of a national level population health screening program for diabetes related eye diseases, targeting the rapidly increasing number of adults in the country with diabetes. In the second example, the AI assisted screening is done shortly after a person is admitted to one of the public hospitals to identify which inpatients—especially which elderly patients with complex conditions—have a high risk of being readmitted as an inpatient multiple times in the …


Multi-Functional Job Roles To Support Operations In A Multi-Faceted Jewel Enabled By Ai And Digital Transformation, Steven M. Miller Oct 2022

Multi-Functional Job Roles To Support Operations In A Multi-Faceted Jewel Enabled By Ai And Digital Transformation, Steven M. Miller

Research Collection School Of Computing and Information Systems

In this story, we highlight the way in which the use of AI enabled support systems, together with work process digital transformation and innovative approaches to job redesign, have combined to dramatically change the nature of the work of the front-line service staff who protect and support the facility and visitors at the world’s most iconic airport mall and lifestyle destination.


Lawbreaker: An Approach For Specifying Traffic Laws And Fuzzing Autonomous Vehicles, Yang Sun, Christopher M. Poskitt, Jun Sun, Yuqi Chen, Zijiang Yang Oct 2022

Lawbreaker: An Approach For Specifying Traffic Laws And Fuzzing Autonomous Vehicles, Yang Sun, Christopher M. Poskitt, Jun Sun, Yuqi Chen, Zijiang Yang

Research Collection School Of Computing and Information Systems

Autonomous driving systems (ADSs) must be tested thoroughly before they can be deployed in autonomous vehicles. High-fidelity simulators allow them to be tested against diverse scenarios, including those that are difficult to recreate in real-world testing grounds. While previous approaches have shown that test cases can be generated automatically, they tend to focus on weak oracles (e.g. reaching the destination without collisions) without assessing whether the journey itself was undertaken safely and satisfied the law. In this work, we propose LawBreaker, an automated framework for testing ADSs against real-world traffic laws, which is designed to be compatible with different scenario …


Does Social Media Accelerate Product Recalls? Evidence From The Pharmaceutical Industry, Yang Gao, Wenjing Duan, Huaxia Rui Sep 2022

Does Social Media Accelerate Product Recalls? Evidence From The Pharmaceutical Industry, Yang Gao, Wenjing Duan, Huaxia Rui

Research Collection School Of Computing and Information Systems

Social media has become a vital platform for voicing product-related experiences that may not only reveal product defects but also impose pressure on firms to act more promptly than before. This study scrutinizes the rarely-studied relationship between these voices and the speed of product recalls in the context of the pharmaceutical industry where social media pharmacovigilance is becoming increasingly important for the detection of drug safety signals. Using Federal Drug Administration (FDA) drug enforcement reports and social media data crawled from online forums and Twitter, we investigate whether social media can accelerate the product recall process in the context of …


Learning To Solve Multiple-Tsp With Time Window And Rejections Via Deep Reinforcement Learning, Rongkai Zhang, Cong Zhang, Zhiguang Cao, Wen Song, Puay Siew Tan, Jie Zhang, Bihan Wen, Justin Dauwels Sep 2022

Learning To Solve Multiple-Tsp With Time Window And Rejections Via Deep Reinforcement Learning, Rongkai Zhang, Cong Zhang, Zhiguang Cao, Wen Song, Puay Siew Tan, Jie Zhang, Bihan Wen, Justin Dauwels

Research Collection School Of Computing and Information Systems

We propose a manager-worker framework (the implementation of our model is publically available at: https://github.com/zcaicaros/manager-worker-mtsptwr) based on deep reinforcement learning to tackle a hard yet nontrivial variant of Travelling Salesman Problem (TSP), i.e. multiple-vehicle TSP with time window and rejections (mTSPTWR), where customers who cannot be served before the deadline are subject to rejections. Particularly, in the proposed framework, a manager agent learns to divide mTSPTWR into sub-routing tasks by assigning customers to each vehicle via a Graph Isomorphism Network (GIN) based policy network. A worker agent learns to solve sub-routing tasks by minimizing the cost in terms of both …


Singapore Public Sector Ai Applications Emphasizing Public Engagement: Six Examples, Steven M. Miller Sep 2022

Singapore Public Sector Ai Applications Emphasizing Public Engagement: Six Examples, Steven M. Miller

Research Collection School Of Computing and Information Systems

This article provides an overview of six examples of public sector AI applications in Singapore that illustrate different ways of enhancing engagement with the public. These applications demonstrate ways of enhancing engagement with the public by providing greater accessibility to government services (access anywhere, anytime) and speedier responses to public processes and feedback. Some applications make it substantially easier for members of the public to do things or make choices, while others reduce waiting time, either across an entire public infrastructure, or for an individual transaction. Some provide highly individualized coaching to guide a person through the process of doing …


Towards An Optimal Bus Frequency Scheduling: When The Waiting Time Matters, Songsong Mo, Zhifeng Bao, Baihua Zheng, Zhiyong Peng Sep 2022

Towards An Optimal Bus Frequency Scheduling: When The Waiting Time Matters, Songsong Mo, Zhifeng Bao, Baihua Zheng, Zhiyong Peng

Research Collection School Of Computing and Information Systems

Reorganizing bus frequencies to cater for actual travel demands can significantly save the cost of the public transport system. This paper studies the bus frequency optimization problem considering the user satisfaction. Specifically, for the first time to our best knowledge, we study how to schedule the buses such that the total number of passengers who could receive their bus services within the waiting time threshold can be maximized. We propose two variants of the problem, FAST and FASTCO, to cater for different application needs and prove that both are NP-hard. To solve FAST effectively and efficiently, we first present an …


Integrated Assessment Of Urban Overheating Impacts On Human Life, N. Nazarian, E. S. Krayenhoff, B. Bechtel, D. M. Hondula, R. Paolini, J. Vanos, T. Cheung, Winston T. L. Chow, Et Al Aug 2022

Integrated Assessment Of Urban Overheating Impacts On Human Life, N. Nazarian, E. S. Krayenhoff, B. Bechtel, D. M. Hondula, R. Paolini, J. Vanos, T. Cheung, Winston T. L. Chow, Et Al

Research Collection College of Integrative Studies

Urban overheating, driven by global climate change and urban development, is a major contemporary challenge that substantially impacts urban livability and sustainability. Overheating represents a multifaceted threat to the well-being, performance, and health of individuals as well as the energy efficiency and economy of cities, and it is influenced by complex interactions between building, city, and global scale climates. In recent decades, extensive discipline-specific research has characterized urban heat and assessed its implications on human life, including ongoing efforts to bridge neighboring disciplines. The research horizon now encompasses complex problems involving a wide range of disciplines, and therefore comprehensive and …


El Niño And The Human-Environment Nexus: Drought And Vulnerability In Singapore 1877-1911, Fiona Williamson Aug 2022

El Niño And The Human-Environment Nexus: Drought And Vulnerability In Singapore 1877-1911, Fiona Williamson

Research Collection College of Integrative Studies

This chapter brings a climatic perspective to the study of Singaporean history by exploring the impacts of the strong El Niño inspired droughts of 1877, 1902 and 1911. The narrative focuses on unpacking the nexus of nature-inspired versus human-induced vulnerability to drought within the contexts of colonial urbanisation and looks at the short-to medium-term impacts of the events on society. It also explores how such events inspired new questions about the climate and regional teleconnections, as a wealth of evidence became available due to the increasingly connected nature of scientific institutions, scientific literature, and communications systems across the Indian Ocean …


A Climate Resilience Research Renewal Agenda: Learning Lessons From The Covid-19 Pandemic For Urban Climate Resilience, Mark Pelling, Winston T. L. Chow, Eric Chu, Richard Dawson, David Dodman, Arabella Fraser, Bronwyn Hayward, Luna Khirfan, Timon Mcphearson, Anjal Prakash, Gina Ziervogel Aug 2022

A Climate Resilience Research Renewal Agenda: Learning Lessons From The Covid-19 Pandemic For Urban Climate Resilience, Mark Pelling, Winston T. L. Chow, Eric Chu, Richard Dawson, David Dodman, Arabella Fraser, Bronwyn Hayward, Luna Khirfan, Timon Mcphearson, Anjal Prakash, Gina Ziervogel

Research Collection School of Social Sciences

Learning lessons from the COVID-19 pandemic opens an opportunity for enhanced research and action on inclusive urban resilience to climate change. Lessons and their implications are used to describe a climate resilience research renewal agenda. Three key lessons are identified. The first lesson is generic, that climate change risk coexists and interacts with other risks through overlapping social processes, conditions and decision-making contexts. Two further lessons are urban specific: that networks of connectivity bring risk as well as resilience and that overcrowding is a key indicator of the multiple determinants of vulnerability to both COVID-19 and climate change impacts. From …


Fed-Ltd: Towards Cross-Platform Ride Hailing Via Federated Learning To Dispatch, Yansheng Wang, Yongxin Tong, Zimu Zhou, Ziyao Ren, Yi Xu, Guobin Wu, Weifeng Lv Aug 2022

Fed-Ltd: Towards Cross-Platform Ride Hailing Via Federated Learning To Dispatch, Yansheng Wang, Yongxin Tong, Zimu Zhou, Ziyao Ren, Yi Xu, Guobin Wu, Weifeng Lv

Research Collection School Of Computing and Information Systems

Learning based order dispatching has witnessed tremendous success in ride hailing. However, the success halts within individual ride hailing platforms because sharing raw order dispatching data across platforms may leak user privacy and business secrets. Such data isolation not only impairs user experience but also decreases the potential revenues of the platforms. In this paper, we advocate federated order dispatching for cross-platform ride hailing, where multiple platforms collaboratively make dispatching decisions without sharing their local data. Realizing this concept calls for new federated learning strategies that tackle the unique challenges on effectiveness, privacy and efficiency in the context of order …


Investigating Toxicity Changes Of Cross-Community Redditors From 2 Billion Posts And Comments, Hind Almerekhi, Haewoon Kwak, Bernard J. Jansen Aug 2022

Investigating Toxicity Changes Of Cross-Community Redditors From 2 Billion Posts And Comments, Hind Almerekhi, Haewoon Kwak, Bernard J. Jansen

Research Collection School Of Computing and Information Systems

This research investigates changes in online behavior of users who publish in multiple communities on Reddit by measuring their toxicity at two levels. With the aid of crowdsourcing, we built a labeled dataset of 10,083 Reddit comments, then used the dataset to train and fine-tune a Bidirectional Encoder Representations from Transformers (BERT) neural network model. The model predicted the toxicity levels of 87,376,912 posts from 577,835 users and 2,205,581,786 comments from 890,913 users on Reddit over 16 years, from 2005 to 2020. This study utilized the toxicity levels of user content to identify toxicity changes by the user within the …


Multi-Agent Reinforcement Learning For Traffic Signal Control Through Universal Communication Method, Qize Jiang, Minhao Qin, Shengmin Shi, Weiwei Sun Sun, Baihua Zheng Jul 2022

Multi-Agent Reinforcement Learning For Traffic Signal Control Through Universal Communication Method, Qize Jiang, Minhao Qin, Shengmin Shi, Weiwei Sun Sun, Baihua Zheng

Research Collection School Of Computing and Information Systems

How to coordinate the communication among intersections effectively in real complex traffic scenarios with multi-intersection is challenging. Existing approaches only enable the communication in a heuristic manner without considering the content/importance of information to be shared. In this paper, we propose a universal communication form UniComm between intersections. UniComm embeds massive observations collected at one agent into crucial predictions of their impact on its neighbors, which improves the communication efficiency and is universal across existing methods. We also propose a concise network UniLight to make full use of communications enabled by UniComm. Experimental results on real datasets demonstrate that UniComm …


Time Dependent Orienteering Problem With Time Windows And Service Time Dependent Profits, M. Khodadadian, A. Divsalar, C. Verbeeck, Aldy Gunawan, P. Vansteenwegen Jul 2022

Time Dependent Orienteering Problem With Time Windows And Service Time Dependent Profits, M. Khodadadian, A. Divsalar, C. Verbeeck, Aldy Gunawan, P. Vansteenwegen

Research Collection School Of Computing and Information Systems

This paper addresses the time dependent orienteering problem with time windows and service time dependent profits (TDOPTW-STP). In the TDOPTW-STP, each vertex is assigned a minimum and a maximum service time and the profit collected at each vertex increases linearly with the service time. The goal is to maximize the total collected profit by determining a subset of vertices to be visited and assigning appropriate service time to each vertex, considering a given time budget and time windows. Moreover, travel times are dependent of the departure times. To solve this problem, a mixed integer linear model is formulated and a …


Data-Driven Retail Decision-Making Using Spatial Partitioning And Delineation Of Communities, Ming Hui Tan, Kar Way Tan Jul 2022

Data-Driven Retail Decision-Making Using Spatial Partitioning And Delineation Of Communities, Ming Hui Tan, Kar Way Tan

Research Collection School Of Computing and Information Systems

Urbanisation is resulting in rapid growth in road networks within cities. The evolution of road networks can be indicative of a city's economic growth and it is a field of research gaining prominence in recent years. This paper proposes a framework for spatial partition of large scale road networks that produces appropriately sized geospatial units in order to identify the type of community they serve. To this end, we have developed a three-stage procedure which first partitions the road network using Louvain method, followed by outlining the boundary of each partition using Uber H3 grids before classifying each partition using …


Communicative Strategies For Building Public Confidence In Data Governance: Analyzing Singapore's Covid-19 Contact-Tracing Initiatives, Gordon Kuo Siong Tan, Sun Sun Lim Jun 2022

Communicative Strategies For Building Public Confidence In Data Governance: Analyzing Singapore's Covid-19 Contact-Tracing Initiatives, Gordon Kuo Siong Tan, Sun Sun Lim

Research Collection College of Integrative Studies

Effective social data governance rests on a bedrock of social support. Without securing trust from the populace whose information is being collected, analyzed, and deployed, policies on which such data are based will be undermined by a lack of public confidence. The COVID-19 pandemic has accelerated digitalization and datafication by governments for the purposes of contact tracing and epidemiological investigation. However, concerns about surveillance and data privacy have stunted the adoption of such contact-tracing initiatives. This commentary analyzes Singapore's contact-tracing initiative to uncover the reasons for public resistance and efforts by the state to address them. The government's contact-tracing program …


Information Sources, Perceived Personal Experience, And Climate Change Beliefs, Sonny Rosenthal Jun 2022

Information Sources, Perceived Personal Experience, And Climate Change Beliefs, Sonny Rosenthal

Research Collection College of Integrative Studies

This study proposes and tests a model of serial mediation based on the norm activation model and value-belief-norm theory. It argues that beliefs about climate change are related to perceived personal experience, which is related to the use of different information sources. Structural equation modeling of survey data from 1084 adult residents of Singapore found mixed support for three hypotheses. Results showed that perceived personal experience of climate change was related to the use of traditional media (β = 0.20), social media (β = 0.16), and interpersonal sources (β = 0.13), but not institutional sources. Perceived personal experience of climate …


Gauging The Acceptance Of Contact Tracing Technology: An Empirical Study Of Singapore Residents’ Concerns With Sharing Their Information And Willingness To Trust, Ee-Ing Ong, Wee Ling Loo Jun 2022

Gauging The Acceptance Of Contact Tracing Technology: An Empirical Study Of Singapore Residents’ Concerns With Sharing Their Information And Willingness To Trust, Ee-Ing Ong, Wee Ling Loo

Research Collection Yong Pung How School Of Law

In response to the COVID-19 pandemic, governments began implementing various forms of contact tracing technology. Singapore’s implementation of its contact tracing technology, TraceTogether, however, was met with significant concern by its population, with regard to privacy and data security. This concern did not fit with the general perception that Singaporeans have a high level of trust in its government. We explore this disconnect, using responses to our survey (conducted pre-COVID-19) in which we asked participants about their level of concern with the government and business collecting certain categories of personal data. The results show that respondents had less concern with …


Flavor-Videos: Enhancing The Flavor Perception Of Food While Eating With Videos, Meetha Nesam James, Nimesha Ranasinghe, Anthony Tang, Lora Oehlberg Jun 2022

Flavor-Videos: Enhancing The Flavor Perception Of Food While Eating With Videos, Meetha Nesam James, Nimesha Ranasinghe, Anthony Tang, Lora Oehlberg

Research Collection School Of Computing and Information Systems

People are typically involved in different activities while eating, particularly when eating alone, such as watching television or playing games on their phones. Previous research in Human-Food Interaction (HFI) has primarily focused on studying people’s motivation and analyzing of the media content watched while eating. However, their impact on human behavioral and cognitive processes, particularly flavor perception and its attributes, remains underexplored. We present a user study to investigate the influence of six types of videos, including mukbang – a new food video genre, on flavor perceptions (taste sensations, liking, and emotions) while eating plain white rice. Our findings revealed …


Transportation-Enabled Urban Services: A Brief Discussion, Hai Wang Jun 2022

Transportation-Enabled Urban Services: A Brief Discussion, Hai Wang

Research Collection School Of Computing and Information Systems

Nearly 55% of the world's population lives in urban areas or cities, and is expected to rise above 70% over the coming decades. Rapid urbanization brings steadily more residents and a growing freelancing workforce into cities. The developments of city infrastructure and technologies—for instance, mobile location tracking and computing, autonomous and connected vehicles, wearable devices, robotics and robots, smart appliances, biometric authentication, various internet-of-things devices, and smart monitoring systems—are creating numerous opportunities and inspiring innovative and emerging urban services. Among these innovations, complex systems of urban transportation and logistics have embraced advances in technologies and, consequently, been significantly reshaped (Agatz …


Imagining New Futures Beyond Predictive Systems In Child Welfare: A Qualitative Study With Impacted Stakeholders, Logan Stapleton, Min Hun Lee, Diana Qing, Marya Wright, Alexandra Chouldechova, Ken Holstein, Zhiwei Steven Wu, Haiyi Zhu Jun 2022

Imagining New Futures Beyond Predictive Systems In Child Welfare: A Qualitative Study With Impacted Stakeholders, Logan Stapleton, Min Hun Lee, Diana Qing, Marya Wright, Alexandra Chouldechova, Ken Holstein, Zhiwei Steven Wu, Haiyi Zhu

Research Collection School Of Computing and Information Systems

Child welfare agencies across the United States are turning to datadriven predictive technologies (commonly called predictive analytics) which use government administrative data to assist workers’ decision-making. While some prior work has explored impacted stakeholders’ concerns with current uses of data-driven predictive risk models (PRMs), less work has asked stakeholders whether such tools ought to be used in the first place. In this work, we conducted a set of seven design workshops with 35 stakeholders who have been impacted by the child welfare system or who work in it to understand their beliefs and concerns around PRMs, and to engage them …


Learnings From A Pilot Hybrid Question Answering System: Cqas: Case Study Based On A Singapore Government Agency's Customer Service Centre, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh Jun 2022

Learnings From A Pilot Hybrid Question Answering System: Cqas: Case Study Based On A Singapore Government Agency's Customer Service Centre, Hui Shan Lee, Shankararaman, Venky, Eng Lieh Ouh

Research Collection School Of Computing and Information Systems

The Singapore Government first released their digital government blueprint in 2018 with the key message for all their agencies to be "digital to the core and served with heart". With this push, agencies are moving towards human-centric digital services, especially for individual citizens. During COVID-19, Singapore government agencies introduced many COVID-19 digital initiatives resulting in more incoming inquiries from citizens to respective agencies. This surge in inquiries created the challenge on the agencies' end to meet service level agreements. One widely adopted solution is the use of chatbot technology that directly interfaces with the customer. However, several organisations have faced …


Transboundary Air Pollution And Cross-Border Cooperation: Insights From Marine Vessel Emissions Regulations In Hong Kong And Shenzhen, Seung Kyum Kim, Terry Van Gevelt, Paul Joosse, Mia M. Bennett May 2022

Transboundary Air Pollution And Cross-Border Cooperation: Insights From Marine Vessel Emissions Regulations In Hong Kong And Shenzhen, Seung Kyum Kim, Terry Van Gevelt, Paul Joosse, Mia M. Bennett

Research Collection College of Integrative Studies

Many coastal cities regulate shipping emissions within their jurisdictions. However, the transboundary nature of air pollution makes such efforts largely ineffective unless they are accompanied by reciprocal, legally-binding regulatory agreements with neighbouring cities. Due to various technical, economic, and institutional barriers, it has thus far been difficult to isolate the effects of legally-binding cross-border cooperation on vessel emissions at the city-level. We exploit the unique administrative characteristics of Hong Kong and its relationship with neighbouring cities in China's Pearl River Delta to isolate the effect of legally-binding cross-border cooperation. Using a regression discontinuity design, we find that Hong Kong's unilateral …