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- Social media (5)
- Social Media (3)
- Twitter (3)
- Data mining (2)
- Foursquare (2)
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- Micro-review (2)
- Social networks (2)
- Account type classification (1)
- Audience segmentation. (1)
- Blogging (1)
- Bursty topic detection (1)
- Categorization (1)
- Common friends (1)
- Community discovery (1)
- Context information (1)
- Coverage (1)
- Cross-promotion (1)
- Data Mining (1)
- Event Detection (1)
- Event detection (1)
- Event identification (1)
- Event summarization (1)
- Exploratory Study (1)
- Flu (1)
- General user profiling (1)
- Gradient boosting (1)
- Heterogeneous behavior (1)
- Homophily (1)
- Learning (1)
- Low-rank matrix (1)
- Publication
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Articles 1 - 24 of 24
Full-Text Articles in Physical Sciences and Mathematics
Modeling Social Media Content With Word Vectors For Recommendation, Ying Ding, Jing Jiang
Modeling Social Media Content With Word Vectors For Recommendation, Ying Ding, Jing Jiang
Research Collection School Of Computing and Information Systems
In social media, recommender systems are becoming more and more important. Different techniques have been designed for recommendations under various scenarios, but many of them do not use user-generated content, which potentially reflects users’ opinions and interests. Although a few studies have tried to combine user-generated content with rating or adoption data, they mostly reply on lexical similarity to calculate textual similarity. However, in social media, a diverse range of words is used. This renders the traditional ways of calculating textual similarity ineffective. In this work, we apply vector representation of words to measure the semantic similarity between text. We …
Using Digital Genomics To Create An Intelligent Enterprise, Mario Domingo
Using Digital Genomics To Create An Intelligent Enterprise, Mario Domingo
Asian Management Insights
Every business knows that it needs to leverage customer data, but few know the potential it has to transform business processes, decisions and performance.
Whom Should We Sense In 'Social Sensing' - Analyzing Which Users Work Best For Social Media Now-Casting, Jisun An, Ingmar Weber
Whom Should We Sense In 'Social Sensing' - Analyzing Which Users Work Best For Social Media Now-Casting, Jisun An, Ingmar Weber
Research Collection School Of Computing and Information Systems
Given the ever increasing amount of publicly available social media data, there is growing interest in using online data to study and quantify phenomena in the offline 'real' world. As social media data can be obtained in near real-time and at low cost, it is often used for 'now-casting' indices such as levels of flu activity or unemployment. The term 'social sensing' is often used in this context to describe the idea that users act as 'sensors', publicly reporting their health status or job losses. Sensor activity during a time period is then typically aggregated in a 'one tweet, one …
What's Hot In Software Engineering Twitter Space?, Abhishek Sharma, Tian Yuan, David Lo
What's Hot In Software Engineering Twitter Space?, Abhishek Sharma, Tian Yuan, David Lo
Research Collection School Of Computing and Information Systems
Twitter is a popular means to disseminate information and currently more than 300 million people are using it actively. Software engineers are no exception; Singer et al. have shown that many developers use Twitter to stay current with recent technological trends. At various time points, many users are posting microblogs (i.e., tweets) about the same topic in Twitter. We refer to this reasonably large set of topically-coherent microblogs in the Twitter space made at a particular point in time as an event. In this work, we perform an exploratory study on software engineering related events in Twitter. We collect a …
Social Signal Processing For Real-Time Situational Understanding: A Vision And Approach, Kasthuri Jeyarajah, Shuchao Yao, Raghava Muthuraju, Archan Misra, Geeth De Mel, Julie Skipper, Tarek Abdelzaher, Michael Kolodny
Social Signal Processing For Real-Time Situational Understanding: A Vision And Approach, Kasthuri Jeyarajah, Shuchao Yao, Raghava Muthuraju, Archan Misra, Geeth De Mel, Julie Skipper, Tarek Abdelzaher, Michael Kolodny
Research Collection School Of Computing and Information Systems
The US Army Research Laboratory (ARL) and the Air Force Research Laboratory (AFRL) have established a collaborative research enterprise referred to as the Situational Understanding Research Institute (SURI). The goal is to develop an information processing framework to help the military obtain real-time situational awareness of physical events by harnessing the combined power of multiple sensing sources to obtain insights about events and their evolution. It is envisioned that one could use such information to predict behaviors of groups, be they local transient groups (e.g., protests) or widespread, networked groups, and thus enable proactive prevention of nefarious activities. This paper …
Two Formulas For Success In Social Media: Learning And Network Effects, Liangfei Qiu, Qian Tang, Andrew B. Whinston
Two Formulas For Success In Social Media: Learning And Network Effects, Liangfei Qiu, Qian Tang, Andrew B. Whinston
Research Collection School Of Computing and Information Systems
Recent years have witnessed an unprecedented explosion in information technology that enables dynamic diffusion of user-generated content in social networks. Online videos, in particular, have changed the landscape of marketing and entertainment, competing with premium content and spurring business innovations. In the present study, we examine how learning and network effects drive the diffusion of online videos. While learning happens through informational externalities, network effects are direct payoff externalities. Using a unique data set from YouTube, we empirically identify learning and network effects separately, and find that both mechanisms have statistically and economically significant effects on video views; furthermore, the …
Did You Expect Your Users To Say This?: Distilling Unexpected Micro-Reviews For Venue Owners, Wen-Haw Chong, Bingtian Dai, Ee-Peng Lim
Did You Expect Your Users To Say This?: Distilling Unexpected Micro-Reviews For Venue Owners, Wen-Haw Chong, Bingtian Dai, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
With social media platforms such as Foursquare, users can now generate concise reviews, i.e. micro-reviews, about entities such as venues (or products). From the venue owner's perspective, analysing these micro-reviews will offer interesting insights, useful for event detection and customer relationship management. However not all micro-reviews are equally important, especially since a venue owner should already be familiar with his venue's primary aspects. Instead we envisage that a venue owner will be interested in micro-reviews that are unexpected to him. These can arise in many ways, such as users focusing on easily overlooked aspects (by the venue owner), making comparisons …
Event Identification And Analysis On Twitter, Qiming Diao
Event Identification And Analysis On Twitter, Qiming Diao
Dissertations and Theses Collection (Open Access)
With the rapid growth of social media, Twitter has become one of the most widely adopted platforms for people to post short and instant messages. Because of such wide adoption of Twitter, events like breaking news and release of popular videos can easily capture people’s attention and spread rapidly on Twitter. Therefore, the popularity and importance of an event can be approximately gauged by the volume of tweets covering the event. Moreover, the relevant tweets also reflect the public’s opinions and reactions to events. It is therefore very important to identify and analyze the events on Twitter. In this dissertation, …
Structured Learning From Heterogeneous Behavior For Social Identity Linkage, Siyuan Liu, Shuhui Wang, Feida Zhu
Structured Learning From Heterogeneous Behavior For Social Identity Linkage, Siyuan Liu, Shuhui Wang, Feida Zhu
Research Collection School Of Computing and Information Systems
Social identity linkage across different social media platforms is of critical importance to business intelligence by gaining from social data a deeper understanding and more accurate profiling of users. In this paper, we propose a solution framework, HYDRA, which consists of three key steps: (I) we model heterogeneous behavior by long-term topical distribution analysis and multi-resolution temporal behavior matching against high noise and information missing, and the behavior similarity are described by multi-dimensional similarity vector for each user pair; (II) we build structure consistency models to maximize the structure and behavior consistency on users' core social structure across different platforms, …
Cross-Promotion In Social Media: Choosing The Right Allies, Tingting Song, Qian Tang
Cross-Promotion In Social Media: Choosing The Right Allies, Tingting Song, Qian Tang
Research Collection School Of Computing and Information Systems
This paper investigates the strategic use of cross-promotion for content producers in social media. In particular, we study how a producer chooses other producers to cross-promote so as to maximize the expected benefits of them cross-promoting him/her in return. Theories on homophily effect and social influence suggest that cross-promoted producers are more likely to cross-promote the initiator in return when they are in the similar categories or share more common friends and when the initiator has higher status. However, the cross-promotion from producers of different categories and social groups (i.e., share fewer common friends) tend to benefit the initiator more. …
Should We Use The Sample? Analyzing Datasets Sampled From Twitter's Stream Api, Yazhe Wang, Jamie Callan, Baihua Zheng
Should We Use The Sample? Analyzing Datasets Sampled From Twitter's Stream Api, Yazhe Wang, Jamie Callan, Baihua Zheng
Research Collection School Of Computing and Information Systems
Researchers have begun studying content obtained from microblogging services such as Twitter to address a variety of technological, social, and commercial research questions. The large number of Twitter users and even larger volume of tweets often make it impractical to collect and maintain a complete record of activity; therefore, most research and some commercial software applications rely on samples, often relatively small samples, of Twitter data. For the most part, sample sizes have been based on availability and practical considerations. Relatively little attention has been paid to how well these samples represent the underlying stream of Twitter data. To fill …
Author Topic Model-Based Collaborative Filtering For Personalized Poi Recommendations, Shuhui Jiang, Xueming Qian, Jialie Shen, Yun Fu, Tao Mei
Author Topic Model-Based Collaborative Filtering For Personalized Poi Recommendations, Shuhui Jiang, Xueming Qian, Jialie Shen, Yun Fu, Tao Mei
Research Collection School Of Computing and Information Systems
From social media has emerged continuous needs for automatic travel recommendations. Collaborative filtering (CF) is the most well-known approach. However, existing approaches generally suffer from various weaknesses. For example, sparsity can significantly degrade the performance of traditional CF. If a user only visits very few locations, accurate similar user identification becomes very challenging due to lack of sufficient information for effective inference. Moreover, existing recommendation approaches often ignore rich user information like textual descriptions of photos which can reflect users' travel preferences. The topic model (TM) method is an effective way to solve the "sparsity problem," but is still far …
Characterizing Silent Users In Social Media Communities, Gong Wei, Ee-Peng Lim, Feida Zhu
Characterizing Silent Users In Social Media Communities, Gong Wei, Ee-Peng Lim, Feida Zhu
Research Collection School Of Computing and Information Systems
Silent users often constitute a significant proportion of an online user-generated content system. In the context of social media such as Twitter, users can opt to be silent all or most of the time. They are often called the invisible participants or lurkers. As lurkers contribute little to the online content, existing analysis often overlooks their presence and voices. However, we argue that understanding lurkers is important in many applications such as recommender systems, targeted advertising, and social sensing. This research therefore seeks to characterize lurkers in social media and propose methods to profile them. We examine 18 weeks of …
Breaking The News: First Impressions Matter On Online News, Julio Reis, Fabr´Icio Benevenuto, Pedro Olmo, Raquel Prates, Haewoon Kwak, Jisun An
Breaking The News: First Impressions Matter On Online News, Julio Reis, Fabr´Icio Benevenuto, Pedro Olmo, Raquel Prates, Haewoon Kwak, Jisun An
Research Collection School Of Computing and Information Systems
A growing number of people are changing the way they consume news, replacing the traditional physical newspapers and magazines by their virtual online versions or/and weblogs. The interactivity and immediacy present in online news are changing the way news are being produced and exposed by media corporations. News websites have to create effective strategies to catch people’s attention and attract their clicks. In this paper we investigate possible strategies used by online news corporations in the design of their news headlines. We analyze the content of 69,907 headlines produced by four major global media corporations during a minimum of eight …
Multi-Roles Affiliation Model For General User Profiling, Lizi Liao, Heyan Huang, Yashen Wang
Multi-Roles Affiliation Model For General User Profiling, Lizi Liao, Heyan Huang, Yashen Wang
Research Collection School Of Computing and Information Systems
Online social networks release user attributes, which is important for many applications. Due to the sparsity of such user attributes online, many works focus on profiling user attributes automatically. However, in order to profile a specific user attribute, an unique model is built and such model usually does not fit other profiling tasks. In our work, we design a novel, flexible general user profiling model which naturally models users’ friendships with user attributes. Experiments show that our method simultaneously profile multiple attributes with better performance.
Chalk And Cheese In Twitter: Discriminating Personal And Organization Accounts, Richard Jayadi Oentaryo, Jia-Wei Low, Ee Peng Lim
Chalk And Cheese In Twitter: Discriminating Personal And Organization Accounts, Richard Jayadi Oentaryo, Jia-Wei Low, Ee Peng Lim
Research Collection School Of Computing and Information Systems
Social media have been popular not only for individuals to share contents, but also for organizations to engage users and spread information. Given the trait differences between personal and organization accounts, the ability to distinguish between the two account types is important for developing better search/recommendation engines, marketing strategies, and information dissemination platforms. However, such task is non-trivial and has not been well studied thus far. In this paper, we present a new generic framework for classifying personal and organization accounts, based upon which comprehensive and systematic investigation on a rich variety of content, social, and temporal features can be …
Measuring User Influence, Susceptibility And Cynicalness In Sentiment Diffusion, Roy Ka-Wei Lee, Ee Peng Lim
Measuring User Influence, Susceptibility And Cynicalness In Sentiment Diffusion, Roy Ka-Wei Lee, Ee Peng Lim
Research Collection School Of Computing and Information Systems
Diffusion in social networks is an important research topic lately due to massive amount of information shared on social media and Web. As information diffuses, users express sentiments which can affect the sentiments of others. In this paper, we analyze how users reinforce or modify sentiment of one another based on a set of inter-dependent latent user factors as they are engaged in diffusion of event information. We introduce these sentiment-based latent user factors, namely influence, susceptibility and cynicalness. We also propose the ISC model to relate the three factors together and develop an iterative computation approach to …
Review Selection Using Micro-Reviews, Thanh-Son Nguyen, Hady W. Lauw, Panayiotis Tsaparas
Review Selection Using Micro-Reviews, Thanh-Son Nguyen, Hady W. Lauw, Panayiotis Tsaparas
Research Collection School Of Computing and Information Systems
Given the proliferation of review content, and the fact that reviews are highly diverse and often unnecessarily verbose, users frequently face the problem of selecting the appropriate reviews to consume. Micro-reviews are emerging as a new type of online review content in the social media. Micro-reviews are posted by users of check-in services such as Foursquare. They are concise (up to 200 characters long) and highly focused, in contrast to the comprehensive and verbose reviews. In this paper, we propose a novel mining problem, which brings together these two disparate sources of review content. Specifically, we use coverage of micro-reviews …
Using Support Vector Machine Ensembles For Target Audience Classification On Twitter, Siaw Ling Lo, Raymond Chiong, David Cornforth
Using Support Vector Machine Ensembles For Target Audience Classification On Twitter, Siaw Ling Lo, Raymond Chiong, David Cornforth
Research Collection School Of Computing and Information Systems
The vast amount and diversity of the content shared on social media can pose a challenge for any business wanting to use it to identify potential customers. In this paper, our aim is to investigate the use of both unsupervised and supervised learning methods for target audience classification on Twitter with minimal annotation efforts. Topic domains were automatically discovered from contents shared by followers of an account owner using Twitter Latent Dirichlet Allocation (LDA). A Support Vector Machine (SVM) ensemble was then trained using contents from different account owners of the various topic domains identified by Twitter LDA. Experimental results …
Nirmal: Automatic Identification Of Software Relevant Tweets Leveraging Language Model, Abishek Sharma, Yuan Tian, David Lo
Nirmal: Automatic Identification Of Software Relevant Tweets Leveraging Language Model, Abishek Sharma, Yuan Tian, David Lo
Research Collection School Of Computing and Information Systems
Twitter is one of the most widely used social media platforms today. It enables users to share and view short 140-character messages called 'tweets'. About 284 million active users generate close to 500 million tweets per day. Such rapid generation of user generated content in large magnitudes results in the problem of information overload. Users who are interested in information related to a particular domain have limited means to filter out irrelevant tweets and tend to get lost in the huge amount of data they encounter. A recent study by Singer et al. found that software developers use Twitter to …
Prediction Of Venues In Foursquare Using Flipped Topic Models, Wen Haw Chong, Bing Tian Dai, Ee Peng Lim
Prediction Of Venues In Foursquare Using Flipped Topic Models, Wen Haw Chong, Bing Tian Dai, Ee Peng Lim
Research Collection School Of Computing and Information Systems
Foursquare is a highly popular location-based social platform, where users indicate their presence at venues via check-ins and/or provide venue-related tips. On Foursquare, we explore Latent Dirichlet Allocation (LDA) topic models for venue prediction: predict venues that a user is likely to visit, given his history of other visited venues. However we depart from prior works which regard the users as documents and their visited venues as terms. Instead we ‘flip’ LDA models such that we regard venues as documents that attract users, which are now the terms. Flipping is simple and requires no changes to the LDA mechanism. Yet …
Review Synthesis For Micro-Review Summarization, Thanh-Son Nguyen, Hady W. Lauw, Panayiotis Tsaparas
Review Synthesis For Micro-Review Summarization, Thanh-Son Nguyen, Hady W. Lauw, Panayiotis Tsaparas
Research Collection School Of Computing and Information Systems
Micro-reviews is a new type of user-generated content arising from the prevalence of mobile devices and social media in the past few years. Micro-reviews are bite-size reviews (usually under 200 characters), commonly posted on social media or check-in services, using a mobile device. They capture the immediate reaction of users, and they are rich in information, concise, and to the point. However, the abundance of micro-reviews, and their telegraphic nature make it increasingly difficult to go through them and extract the useful information, especially on a mobile device. In this paper, we address the problem of summarizing the micro-reviews of …
Use Of A High-Value Social Audience Index For Target Audience Identification On Twitter, Siaw Ling Lo, David Cornforth, Raymond. Chiong
Use Of A High-Value Social Audience Index For Target Audience Identification On Twitter, Siaw Ling Lo, David Cornforth, Raymond. Chiong
Research Collection School Of Computing and Information Systems
With the large and growing user base of social media, it is not an easy feat to identify potential customers for business. This is mainly due to the challenge of extracting commercially viable contents from the vast amount of free-form conversations. In this paper, we analyse the Twitter content of an account owner and its list of followers through various text mining methods and segment the list of followers via an index. We have termed this index as the High-Value Social Audience (HVSA) index. This HVSA index enables a company or organisation to devise their marketing and engagement plan according …
Community Discovery From Social Media By Low-Rank Matrix Recovery, Jinfeng Zhuang, Mei Tao, Steven C. H. Hoi, Xian-Sheng Hua, Yongdong Zhang
Community Discovery From Social Media By Low-Rank Matrix Recovery, Jinfeng Zhuang, Mei Tao, Steven C. H. Hoi, Xian-Sheng Hua, Yongdong Zhang
Research Collection School Of Computing and Information Systems
The pervasive usage and reach of social media have attracted a surge of attention in the multimedia research community. Community discovery from social media has therefore become an important yet challenging issue. However, due to the subjective generating process, the explicitly observed communities (e.g., group-user and user-user relationship) are often noisy and incomplete in nature. This paper presents a novel approach to discovering communities from social media, including the group membership and user friend structure, by exploring a low-rank matrix recovery technique. In particular, we take Flickr as one exemplary social media platform. We first model the observed indicator matrix …