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Physical Sciences and Mathematics Commons

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Natural Resources and Conservation

Cleveland State University

Consolidation Collaboration and Shared Services

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Full-Text Articles in Physical Sciences and Mathematics

Consolidated Dispatch Center Feasibility Study: Ohio Case Studies, Daila Shimek, Scott Winograd, Kimberly Renee Vining Jan 2011

Consolidated Dispatch Center Feasibility Study: Ohio Case Studies, Daila Shimek, Scott Winograd, Kimberly Renee Vining

All Maxine Goodman Levin School of Urban Affairs Publications

This report describes the outcome of case study research of consolidated dispatch centers in the state of Ohio. Each case study includes descriptions of the governing and operating structure, consolidation process, funding and fee structure, and the successes, challenges, and lessons learned by each entity. The results suggest that while the experiences among consolidated dispatch centers varied, the elements that should contribute to a successful transition are building strong relationships, involving a center director and other stakeholders (including affected employees) in the planning process, having a willingness to compromise, providing training for dispatchers developing of standard operating procedures, and establishing …


Consolidated Public Safety Dispatch Centers: Us Case Studies, Daila Shimek, Scott Winograd, Kimberly Renee Vining Jan 2011

Consolidated Public Safety Dispatch Centers: Us Case Studies, Daila Shimek, Scott Winograd, Kimberly Renee Vining

All Maxine Goodman Levin School of Urban Affairs Publications

This report includes case studies of consolidated dispatch centers in the United States. Each case study includes descriptions of the governing and operating structure, consolidation process, funding and fee structure, and the successes, challenges and lessons learned by each entity. The results suggest that, although the experiences among consolidated dispatch centers varied, the elements that should contribute to a successful transition are strong leadership, communication with affected employees, ability to compromise, consistency in treatment of employees, development of standard operating procedures, stakeholder inclusion, and beginning consolidation with a clear plan that treats all participants as equal partners.


Feasibility Study Of Consolidating Public Safety Dispatch For The City Of Wooster, City Of Ashland, And Wayne County, Ohio, Daila Shimek, Eugene Kramer, Patrick Johnson, Scott Winograd, Kimberly Renee Vining, Thomas Cozzens, Kevin E. O'Brien Jan 2011

Feasibility Study Of Consolidating Public Safety Dispatch For The City Of Wooster, City Of Ashland, And Wayne County, Ohio, Daila Shimek, Eugene Kramer, Patrick Johnson, Scott Winograd, Kimberly Renee Vining, Thomas Cozzens, Kevin E. O'Brien

All Maxine Goodman Levin School of Urban Affairs Publications

No abstract provided.


Feasibility Study: Consolidated Dispatch Center For Police, Fire And Ems Services, Daila Shimek, Ryan Foster, Holly Cooper, Kevin O'Brien, Claudette Robey, Caitlin Johnson Jan 2009

Feasibility Study: Consolidated Dispatch Center For Police, Fire And Ems Services, Daila Shimek, Ryan Foster, Holly Cooper, Kevin O'Brien, Claudette Robey, Caitlin Johnson

All Maxine Goodman Levin School of Urban Affairs Publications

This report provides an assessment of the feasibility of consolidation of public safety dispatch for 14 communities in Cuyahoga County, Ohio. The findings are that consolidation of dispatch services among the participating communities would reduce staffing costs by an estimated $1.7 million annually. Consolidation of services would reduce the duplication of services and redundant capital projects. Instead of the duplicate purchase of expensive equipment by several communities, the cost of large capital will be distributed over a larger base of beneficiaries. Centralization will reduce the physical blueprint of dispatch operations which in turn should reduce operating costs such as natural …