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Physical Sciences and Mathematics Commons

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Medicine and Health Sciences

Singapore Management University

Analytics

Publication Year

Articles 1 - 2 of 2

Full-Text Articles in Physical Sciences and Mathematics

Improving Patient Flow With Data-Driven Patient Prioritization Method In The Emergency Department, Kar Way Tan, Sean Shao Wei Lam Jul 2015

Improving Patient Flow With Data-Driven Patient Prioritization Method In The Emergency Department, Kar Way Tan, Sean Shao Wei Lam

Research Collection School Of Computing and Information Systems

We aim to improve the length-of-stay (LOS) of patients in the Emergency Department (ED) ambulatory care area. We propose the use of real-time computerized physician order entry data and ED patient flow management system to estimate the consultation time of patients re-entering the queue to consult a doctor again after receiving treatment or results of tests. The estimation allows decision-makers to apply dynamic prioritization strategies that help the ED to identify patients who can complete their ED treatment process quickly, freeing up resources in the ED and lowering overall LOS.


Predictive Analytics For Outpatient Appointments, Nang Laik Ma, Khataniar Seemanta, Dan Wu, Serene Seng Ying Ng Apr 2014

Predictive Analytics For Outpatient Appointments, Nang Laik Ma, Khataniar Seemanta, Dan Wu, Serene Seng Ying Ng

Research Collection School Of Computing and Information Systems

Healthcare is a very important industry where analytics has been applied successfully to generate insights about patients, identify bottleneck and to improve the business efficiency. In this paper, we aim to look at the patient appointment process as the hospital is experiencing high volume of ?no shows. ?No shows have a high impact on longer appointment lead time for patients, poor patient satisfaction and loss of revenue for hospital. We use data analytics to identify pattern of ?no shows, develop a statistical model to predict the probability of ?no shows and finally operationalizing the model to embed the analytics solution …