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Full-Text Articles in Physical Sciences and Mathematics
A Comparative Study Of Customer Perceptions Regarding Green Restaurant Practices: Fast Food Vs. Upscale Casual, Robin B. Dipietro, Susan Gregory
A Comparative Study Of Customer Perceptions Regarding Green Restaurant Practices: Fast Food Vs. Upscale Casual, Robin B. Dipietro, Susan Gregory
Hospitality Review
The current exploratory study was designed to determine the impact that green restaurant practices may have on intention to visit a restaurant and willingness to pay more because of those green practices. The study analyzed a convenience sample of 260 surveys from customers in fast food restaurants and 501 surveys from customers in upscale casual restaurants in the Midwestern United States (U.S.) in order to determine if there were differences in the perception of guests regarding these types of restaurants and their green practices. The findings showed that upscale casual restaurant customers believed they are knowledgeable at a higher level …
A Preliminary Evaluation Of The Millennial Shopping Experience: Preferences And Plateaus, Kimberly J. Harris, Jason Stiles, Joseph Durocher
A Preliminary Evaluation Of The Millennial Shopping Experience: Preferences And Plateaus, Kimberly J. Harris, Jason Stiles, Joseph Durocher
Hospitality Review
This study identified and examined the concerns of hotel general managers regarding ethics in the hospitality industry. Thirty-five managers were interviewed during and immediately following the economic recession to determine which ethical issues in the hotel industry and at their own properties concerned them the most. Results showed that more people and organizations attempted to renegotiate hotel rates, which actions, in turn, led to some lapses in ethical behavior. Managers said that because of the economic downturn, they felt pressure from both private owners and corporate headquarters. They also said a lack of work ethic, low motivation, and low pay …