Physical Sciences and Mathematics Commons^™

Planning Your Way To A More Usable Web Site, Pamela Gore, Sandra Hirsh

Faculty Publications

Planning for long-term periodic usability assessment is therefore as important as adding regularly fresh content and tracking usage. Fortunately, usability assessments need not be time consuming or expensive, unless your site is large and complex and you want to test it thoroughly each time. In a practical sense, usability assessment can reveal problems in the design, navigation, layout, or labeling that prevent users from finding what they need quickly. After analyzing your environment and setting the stage for ongoing usability assessment, it is time to develop the usability assessment plan, which will serve as the blueprint for usability assessment activities …