Open Access. Powered by Scholars. Published by Universities.®

Physical Sciences and Mathematics Commons™

Open Access. Powered by Scholars. Published by Universities.®

International and Area Studies

Research Collection School Of Computing and Information Systems

Series

2021

Articles 1 - 6 of 6

Full-Text Articles in Physical Sciences and Mathematics

Ai And The Future Of Work: What We Know Today, Steven M. Miller, Thomas H. Davenport Dec 2021

Ai And The Future Of Work: What We Know Today, Steven M. Miller, Thomas H. Davenport

Research Collection School Of Computing and Information Systems

To contribute to a better understanding of the contemporary realities of AI workplace deployments, the authors recently completed 29 case studies of people doing their everyday work with AI-enabled smart machines. Twenty-three of these examples were from North America, mostly in the US. Six were from Southeast Asia, mostly in Singapore. In this essay, we compare our findings on job and workplace impacts to those reported in the MIT Task Force on the Work of the Future report, as we consider that to be the most comprehensive recent study on this topic.

Go to article

Spurring Digital Transformation In Singapore's Legal Industry, Xin Juan Chua, Steven M. Miller Dec 2021

Spurring Digital Transformation In Singapore's Legal Industry, Xin Juan Chua, Steven M. Miller

Research Collection School Of Computing and Information Systems

COVID-19 has transformed the way we live and work. It has caused the processes and operations of businesses and organisations to be restructured, as well as transformed business models. A 2020 McKinsey Global survey reported that companies all over the world claim they have accelerated the digitalisation of their customer and supply-chain interactions, as well as their internal operations, by three to four years. They also said they thought the share of digital or digitally enabled products in their portfolios has advanced by seven years. While technology transformation is not new to the legal profession, COVID-19 has cemented the importance …

Go to article

Covid-19 One Year On: Security And Privacy Review Of Contact Tracing Mobile Apps, Wei Yang Ang, Lwin Khin Shar Oct 2021

Covid-19 One Year On: Security And Privacy Review Of Contact Tracing Mobile Apps, Wei Yang Ang, Lwin Khin Shar

Research Collection School Of Computing and Information Systems

The ongoing COVID-19 pandemic caused 3.8 million deaths since December 2019. At the current vaccination pace, this global pandemic could persist for several years. Throughout the world, contact tracing (CT) apps were developed, which play a significant role in mitigating the spread of COVID-19. This work examines the current state of security and privacy landscape of mobile CT apps. Our work is the first attempt, to our knowledge, which provides a comprehensive analysis of 70 CT apps used worldwide as of year Q1 2021. Among other findings, we observed that 80% of them may have handled sensitive data without adequate …

Go to article

A Smarter Way To Manage Mass Transit In A Smart City: Rail Network Management At Singapore’S Land Transport Authority, Steven M. Miller, Thomas H. Davenport May 2021

A Smarter Way To Manage Mass Transit In A Smart City: Rail Network Management At Singapore’S Land Transport Authority, Steven M. Miller, Thomas H. Davenport

Research Collection School Of Computing and Information Systems

There is no widely agreed upon definition of a supposed “Smart City.” Yet, when you see city employees — in this case city-state employees — working in what are obviously smarter ways, “you know it when you see it.” One such example of a smarter way to work in a smart city setting is the way that employees of the Land Transport Authority (LTA) in Singapore are using a new generation of data driven, AI-enabled support systems to manage the city’s urban rail network. We spoke to LTA officers Kong Wai, Ho (Director of Integrated Operations and Planning) and Chris …

Go to article

Singapore Airlines: Profit Recovery And Aircraft Allocation Models During The Covid-19 Pandemic, Michelle L. F. Cheong, Ulysses M. Z. Chong, Anne N. T. A. Nguyen, Su Yiin Ang, Gabriella P. Djojosaputro, Gordy Adiprasetyo, Kendra L. B. Gadong Mar 2021

Singapore Airlines: Profit Recovery And Aircraft Allocation Models During The Covid-19 Pandemic, Michelle L. F. Cheong, Ulysses M. Z. Chong, Anne N. T. A. Nguyen, Su Yiin Ang, Gabriella P. Djojosaputro, Gordy Adiprasetyo, Kendra L. B. Gadong

Research Collection School Of Computing and Information Systems

COVID-19 has severely impacted the global aviation industry, causing many airlines to downsize or exit the industry. For airlines which attempt to sustain their operations, they will need to respond to the increase in passenger and cargo demand, as countries recover slowly from the crisis due to the availability of vaccines. We built a series of spreadsheet models to first project the COVID-19 recovery rates by countries from 2021 to 2025, then forecast the passenger and cargo demand, using historical data as base figures. Using the financial and operation data, the revenue, expense, and profit can be projected, then an …

Go to article

Rapid Transition Of A Technical Course From Face-To-Face To Online, Swapna Gottipatti, Venky Shankaraman Jan 2021

Rapid Transition Of A Technical Course From Face-To-Face To Online, Swapna Gottipatti, Venky Shankaraman

Research Collection School Of Computing and Information Systems

Just like most universities around the world, the senior management at Singapore Management University decided to move all courses to a virtual, online, synchronous mode, giving instructors a very short notice period—one week—to make this transition. In this paper, we describe the challenges, practical solutions adopted, and the lessons learnt in rapidly transitioning a face-to-face Master’s degree course in Text Analytics and Applications into a virtual, online, course format that could deliver a quality learning experience.

Go to article